VERY friendly staff and extremely helpful. I worked with Gerry and Roberto who were both very patient and understanding of my wants and needs. I was able to find a car the same day and could not be happier with my decision!! Thank you so much for all the help and the new set of wheels! I will definitely be coming back for any future car needs.
I had to purchase a new car for my grandmother, someone suggested Ide Honda to me. When I sat down with Brad Constantino and was blown away with his knowledge and professionalism. People say Honda’s sell themselves, but it's really the interaction with your salesperson and the courtesy of the dealership staff that really gets the cars off the lot. I’m a numbers guy, I have to see all the details on a page in order to make a decision and Brad went above and beyond to ensure I knew exactly what was going on at all times. The finance staff was impeccable with every detail of the contract and made sure I knew exactly what I was signing. Brad even brought me a cup of coffee while I was going over the contract. If you're in the market for a new Honda look no further than Ide Honda, and be sure to ask for Brad.
Brad Constantino has knowledge and command of the automotive industry; he is a trustworthy and competent professional who made our car buying experience comfortable and seamless. Moreover, Brad genuinely cares about his customers. Throughout the car buying process he was approachable and understood our needs as consumers. He even continues to go out of the way after the sale to address any questions we have about our Honda Accord. Highly recommend.
I have leased 3 cars from Ide Honda and every time I have worked with Brad Constantino. The 2 cars I have gotten were both toward the end of the model years and with limited supply, Brad was able to find what i needed, without any hassle to me. 1 car he even made a trade with a dealership in Pennsylvania to make sure I got the car I was looking for and for the price I wanted, with no issues. Service department has always worked well with me, telling me how it is and getting me the best price for my money. My wife also purchased a car from Brad. (2+1=3 cars) and she has been praising the situation ever since. She is so happy that she may purchase the car at the end of her lease and continue to bring the car there after. GOOD WORK!
My husband and I leased two new vehicles (the 2018 Fit and the 2017 Civic) through Brad C. at Ide Honda. After having horrible experiences at other Honda dealers, I wasn't keen on going through the car buying/leasing process again. But with welcoming my first child in July, we needed to trade in our 2011 Civic as well as lease a second vehicle. Brad was amazing from start to finish on both cars. He was very timely in responding to my e-mails and was flexible with scheduling. Brad never made me feel like he was pushing a sale - he was always conscious of our needs and our budget. Through the leasing process for both cars, Brad became like family and was invested in the well-being of our family - which I really appreciated. I would gladly go back to Ide and work with Brad again! I highly, highly, highly recommend Brad and the Ide Honda dealership!!
Purchasing my first car I was a bit nervous, so I did my research and came in ready for a battle with the dealerships. I was half relieved that the sales staff was so nice and pressure free, but also sad that all of my research went to waste.
Gerry was incredible helpful and worked to get a great deal to make both sides happy. I couldn't be more pleased with my Honda Ridgeline. I would recommend the dealership to anyone and am looking to do so in the future.
Trustworthy establishment looking to work WITH you, not against. A+
This review is long overdue, but my wife and I were looking to upgrade to a small family size car since our previous vehicle had begun having more issues and just wasn't safe. Having heard so many great things about Ide Honda I figured it was worth giving them a try since I love everything Honda. Our experience could not have been better. The entire team treated us like royalty and more importantly to me, they were all very welcoming. We had our two year old daughter with us and Roberto was quick to go above and beyond to ensure she was happy. I feel guilty that it took me this long to write this review because Roberto was simply the most enjoyable and honest person I have ever had the pleasure of buying a car from. He treated my family like his own and went far beyond what we expected, even helping us get rid of our old car without us having to ask. His priority was to make sure we had a great experience. He did so by lining us up with Gerry, who was very knowledgable and kind throughout the whole process, and Jake in finances, who made the entire process seamless. These three guys we dealt with during our visit made us feel like we were their top priority and were so friendly to us. I do plan on buying a new civic when my 06 finally decides to die, and without hesitating, I would go right back to Ide to get it.
They play games. I came with a quote from another dealer. They started by telling me that there will bee 'fees' that my quote did not include. Than they estimated my trade-in at at over $1000 below average and about $800 below what I ended up getting.
Most annoying, the sales guy grabs a paper, write down a number and say: sign!
This is a mental power game that I will not play. First give me the complete deal down to the penny. Than I will sign. I am the client, I give you a chance to bid, I owe you nothing - I have the money, you have the car. Give me your best, and if it fits, I will buy.
I got my car at the quoted price, with decent trade-in value and no fees at New Rochelle Honda. Yes I had to travel 300 miles, but I got what I was promised, good deal, and no BS.
They are less than a mile from my house but I will not use Ide even for service since I do not trust anyone that tries this type of tricks.
Phenomenal buying experience at Ide Honda. Went in with my daughter to buy her first car of her own. Brad Constantino was our salesperson. We never went anywhere else. This was the first and last stop. She bought a 2017 CR-V EX and loves it. Brad and everyone we dealt with at Ide made car buying a wonderful experience. Go to Ide and ask for Brad if you want an unbelievable car buying experience.
I was recommended to go visit Ide Honda and I am so glad I did. Roberto and Will really worked their magic. I came in with a car that was worth nothing with money still owed on it. They took their time to make sure I actually knew what I wanted to do. They explained everything and I mean everything since this whole lease deal was new to me. At the end of the day they were not pushing salesman but just normal everyday people who were looking out for my best interest. I am so pleased with my new car and the deal that they gave me. I have already recommended my family members to go see them. Thank you Ide Honda!!
I was recommended this dealership by my boss after having car trouble! I needed a new car ASAP, all of the other dealerships I had been to made it very clear they were only interested in my money and the sale. I worked with Paul who actually is one of my managers good friends, from the moment I stepped in the door he made this an extraordinary experience for me, this is my very first lease/new car EVER! He explained everything to me from top to bottom and helped me find the perfect car for me. I ended up getting the 2016 Honda Civic and still today (6 months later) I am very happy and thankful for my experience there and finding someone who truly wanted to help me find the best vehicle for me within my price that I could be proud of. Paul even threw in his family recipe for spaghetti sauce (it was DELICIOUS)! I am very happy with my car, Paul made my experience a very fast and easy process, I had never done this before on my own and I was happy that he explained everything to me so that I knew exactly what was going on throughout the entire process. Thank you to Paul and everyone else and Dick Ide Honda who helped make this a great experience for me! I have told everyone I know and will gladly be purchasing from you again, your service was above what I could have imagined and I couldn't have been happier with the assistance you provided.
The day before my car was scheduled for routine service, it broke down while my partner was driving it. We had it towed to the dealership and Jim Milella provided her with a loaner and had her out the door before I was actually able to talk to him. Jim is friendly, efficient and thorough in all of the interactions I have had with him. My partner said "He's a really nice guy. Everyone should bring their cars here". Thanks Jim!!
They have upgraded the front end of the store. Which is nice and is what Honda expects of their dealers. Service the service writer is a bit pushy. Sales staff and finance mgr are looking out for business not so much the customer. That being said I would rate them fair at best. The dealer closer to me would have been a better choice.
Excellent & fairly priced service. Wonderful waiting area with good coffee, diverse snacks & plenty of surfaces for writing / placement of one's laptop. Clean restroom.