About
Location :
Added by Jopie, at 11 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
15 Reviews
-
25 April 2018
The hotel itself is very nice. The rooms were a nice size. It was very clean and the staff was very friendly. I would definitely recommend it.
response / report this review -
13 April 2018
The location was great to where we wanted to visit. The rooms were always clean and neat and the employees were helpful.
response / report this review -
12 April 2018
Great Place To Stay For Taking Harley Davidson Road Course (for motorcycle endorsement). Staff was great and Betsy (the supervisor) gave me a ride when my ride never showed up. Then they she out of her way to take me the next day so I wouldn't have to worry about a ride. They drove me all the way to the National Guard base for my driving course.
The supervisors name is Betsy. She was the one who helped me out with the ride when she saw I was going to be late because my ride didn't show. Thanks Betsy!
The rooms were all very clean and smelled fresh. Free internet was included. They have a Starbucks in the lobby and a great breakfast/brunch layout with actual food (not just cookies and coffee).
Great swimming pool and jacuzzi.
Wake up calls were on time.
Very friendly staff.
Located away from main road so you don't have to hear the cars driving by.
Very secure. I felt my belongings were very safe. The doors were very solid and the locks all worked well. To enter, you have to have a working card (to access the building anywhere but the main lobby. And those doors are solid metal and strudy.
Security is always important to me. I had to bring my work with me (two laptops, tablet and other stuff).response / report this review -
08 April 2018
The hotel was dated and I found a dead bed bug on the couch on the morning that I was checking out. I reported it to the front staff and supervisor and gave them the dead bug that I collected in a tissue. They told me they were going to have the room looked at by a fumigator. I gave the hotel two stars because the staff was nice and the breakfast was good. However, based on my finding I will not stay at this hotel again.
response / report this review -
16 March 2018
A month before arriving I made a reservation for a King room, on arrival they said they had overbooked and only had a queen barrier free room. At 11: 30 at night we didn't have much choice. When I questioned the front desk in the morning they once again said they had overbooked and had given out the king rooms to guests that arrived before us. Why do we make reservations? To insure we have the type of room we desire. We were offered a king room for our second night, be declined, not worth the effort to pack up and move. We some insistence we were comped the first night. I feel like the Hyatt needs to review their reservation policy. Not sure I would make reservations here again.
response / report this review -
29 October 2017
The staff is super friendly and helpful. The hotel is located off the main road into the plaza but it's far enough that you don't get alot of the road noise. Overall we had a great and wonderful experience.
response / report this review -
05 September 2017
Second time staying at this location. Both times the hotel was very clean and the staff was very welcoming. Love that you can fit larger families in the same room. I have 4 kids so the pull out bed works perfectly. They are pet friendly, which is great, but not a lot of places to walk to the dog. It's surround by rocks and concrete. The food at the hotel is overpriced but most are. All in all we've been very pleased with our stays.
response / report this review -
04 September 2017
We had great service and a welcoming staff. They were very informative of things to do in the area. They made sure we were comfortable. Wide variety of breakfast choices!
response / report this review -
30 August 2017
Room was nice. Bed was comfortable enough. The dark curtain did not fit the window properly. Hard to sleep in a well lit room. Staff is friendly. Typical hotel breakfast.
response / report this review -
15 August 2017
The room was clean and comfortable, I liked the ensuite layout. Staff was very helpful and attentive, taking their time to wholly explain the amenities. The location was close to the freeway, but with little noise. It was a bit further from city center and the plaza, but they do offer a shuttle service to it. On the whole, I enjoyed my stay and recommend it.
response / report this review -
21 July 2017
Fantastic BREAKFAST! And every staff member we have encountered has been so friendly. Very impressed!
response / report this review -
07 July 2017
Check in was not great. The rooms are fabulous. Spacious, comfortable and quiet - even next to the boiler room and 1st floor next to parking lot.
response / report this review -
22 May 2017
I'm rating this hotel as per what it goes for and how well it delivers, which was very well. A hotel which seems to be an lite luxury/express hybrid. Comfy bed, clean room, nice lounging area with a large television and fridge. I liked it and would stay again. Very polite, and helpful staff too.
response / report this review -
01 May 2017
Nice hotel with very friendly staff and a good breakfast. They have cage-free eggs, yogurt, fruit, and other hot foods in the morning! The staff greeted me very warmly every time they saw me! They have a small gym, but some of the machine's touch screens are a bit glitchy. There's a pool and a hot tub too.
response / report this review -
18 April 2017
I've visited this location a couple of times in the past with no issues, but my parents, niece, and nephew stayed this past weekend and told me they aren't going to stay again. There was black hair on the hand towels (the front desk blamed housekeeping for not wearing hair netsumok). The next morning, we were going to Sunrise Service so they were about 30 min early for breakfast and they weren't allowed to drink the orange juice that was out. They had some tea out and were told they could have that. My mom asked if they could get her a mint tea bag and she was told no because "it is for breakfast guests". No customer service skills. She was told if she had a problem she could contact the manager or leave a message, but my mom was concerned that they would just throw it away.. I was so disappointed to hear about their poor experience. I did give a 3 star rating because of the times I stayed. As for my family, they'd give this location a 1 or 2 star rating.
response / report this review
