Great friendly staff. My family and I love the breakfast and gift shop and the hotel really came through with the roll away bed. This are second time here and can't wait to return.
Service was good: fast and efficient. However, the 4 people room we had only contained 2 double beds, which was much smaller than expected. Location of the hotel was good, it's got food places really close by, and is relatively close to Hollywood. However, the Wi-Fi speed was a huge letdown, and would randomly disconnect as well.
I would give this Hotel a 4.5, the staff we dealt with were amazing! There was a slight issue in our first room & we informed the front desk, they were so helpful getting us into another room within minutes, even a better view of the pool. Their buffet breakfast was outstanding, we loved it! Close to Knotts Berry Farm & Disneyland theme parks & right next door to a small shopping center which was so helpful. Friendly staff and we definitely will be back!
It was bitter sweet. I wanted to like the hotel but after coming home, I realized I would not stay here again.
Pros: They have a free breakfast buffet with LOTS of seating and LOTS of options. The didn't just have waffles and cereal like other places usually do. They had eggs, bacon, hash browns, pancakes, french toast, fruit, milk, water, juice, coffee and much more. They have a free shuttle to the park that is not a mini van. It is a big bus with LOTS of seating which allowed it to fit everyone comfortably. I booked two rooms and I called a week before and the morning of and they were able to accommodate our requests by putting them side by side.
Cons: The night we checked in they were hosting a party and our room was so close that it kept us up until 2 am because it was so loud. They did not restock our tissues after they ran out the first day. The ice machines did not work. I called to ask if they had microwaves or refrigerators and I was told no microwaves but they did have refrigerators in the rooms. Ours did not have a refrigerator, so with no fridge and no ice we had to throw away food we brought. That alone was irritating because I called and confirmed and they lied. Wires were left exposed across one of our rooms ceilings. Our room ended up having ants the last night/day. They were everywhere besides the bathroom. When we checked out and told them, they said they could not do anything since we booked through a third party. I DO NOT believe that there was NOTHING they could do. There is always something they can do.
Overall, NOT WORTH the price we paid. Not staying here again.
I still have another night in this Howard Johnson hotel at Fullerton and it's unbearable. The room 107 smells like a mildew so strongly that I have to take allergy pills to sleep. The first room we checked in on the 4th floor had very strong smoke smell (a non-smoking room!). To be fair, staff was very responsive and gave us a different room right away. But I guess all rooms in this hotel are that horrible. The carpet is disgusting, smelly, soiled, and had a dead cricket in the middle of the room. Toilet doesn't work properly, only every 2d or 3d flash is successful. The whole hotel is old and dirty. And this is not a cheap hotel at all! Dear Wyndham, please don't discredit your name and renovate this hotel! Looking forward to check out.
The hotel was visually very nice, staff were very nice and helpful. The s breakfast provided was very derogados. Location wise was great! 10 minutes from Disneyland, 10 minutes from Anaheim Packing District and less than 5 minute drive from stores like Walmart, Burlington, and other retail shops.
Clean, older HoJo. I'll shell out more to stay elsewhere next time but the Disney shuttle is awesome and the price is right. Staff is helpful and friendly.
Room is clean. Free breakfast has a decent buffet selection. Pillows are a bit too thick. I asked for something a bit more shallow, but they ended up bringing the same pillow.
Great place, loved the service here. The food is incredible and they have a shuttle bus to get to diseny land and back from various times. The pool here is great, on cold days it is warm and and warm days it will cool you off.
No stars for this place, was possibly the worst stay I have ever had. First night somone tried charging my credit card for 140 dollars there I had to block my card and call each time I had to use it 3 days later they tried charging for 240. They gave me a free night but I don't think that was enough plus the workers in front desk are super rude one lady I think was a manager told a man he was no longer allowed at the hotel because he got upset he wasn't being helped and spoke English and they still tried getting him a translator. Worst vacation. One star to be able to post.
The hotel is affordable and has a pool included. There is breakfast served from 6 to 9 a.m. in the morning. It is very clean and towels lotions and soaps are included in room along with television and a blow dryer. There are dressers and every floor has an ice machine. The air conditioner is very cold when needed and can be easily adjusted
It wasn't the cleanest/newest in appearance, but it felt clean. Pleasantly surprised. Location is decent
One of the outlets didn't work, but they had more outlets in the room than most newer hotels. No frige or microwave (if you need them). There was a small stain on one of the hand towels. The curtain had a small stain as well. It looked like a bug was crushed on it. I wouldn't walk on the floors without shoes. Slightly musty/humid feeling in the rooms. They had coin laundry available. Friendly staff.
Room was clean and tidy, only for the room to spend the night. Next morning we got up to enjoy the FREE continental breakfast. The food was great and we'll prepared. Overall a really great choice in hotel.
I was a little worried when I saw the excellent pricing, however I'm so happy I chose this hotel. Alot of it has been remodeled, huge breakfast buffet and very friendly staff. Carpet throughout is definitely old but my room was very clean and comfortable. They also have a free shuttle to Disneyland saving me money and time. I would definitely recommend and stay again.
For the price the accommodations could be much better.I understand it's spring break however that doesn't excuse things like dated carpet, rooms and smell from the ac. There's mineral buildup on the shower head and faucet. The mini-fridge I rented for $11 per day looked and smelled like it was pulled from a dumpster. Had the front staff been warmer I probably would have overlooked this, sadly the unwelcoming attitude and general run down look makes for a low quality stay. If the price were about 2/3 the current amount it might be worth it Definitely not now