Very good people to deal with !
Service department is very responsive and my salesman is awesome no pressure best deal they got
Best dealer in the area!
WE HAVE HAD A WARM FEELING FROM THE FIRST TIME WE CAME IN . WHEN YOU STOP IN, SEE MIKE "ZIP" GARRET. YOU COULD NOT BE IN BETTER HANDS.
It was fast and courteous. It was a pleasure to do business with Hove Buick!!
Great place to buy your new or used vehicle! The service dept. is one of a kind! Great staff. Highly recommend Hove Buick GMC for any of your vehicle needs!
Every time i have been to this dealership i have been treated well, whether by a salesman, or the service department or parts department, have never experienced a bad moment in time there, would recommend to everyone.
I only spoke over the phone with the service department, a technician was not available but the representative was helpful and honest. This is one of the few things I look for before I allow anyone to put there hands on my vehicle. I am a female, I work cars; and he did not treat me as though I was incompetent. Awesome Customer Service and my problem hasn't even been fixed yet. This is how you create a repeat customer.
TERRIBLE walked in looking to put at least 2,000 down with my mother was completely ignored by not 1 but two salesmen despite saying I'm looking to get into another car ASAP. If this is how business is ran I'll take my mother and my money elsewhere. I HAVE NEVER been so rudely not acknowledged IN MY LIFE. Stood directly in front of a salesmen and said what I was interested in and he completely ignored me lol wow welcome to 2016.
Hove had a car on their website that matched the model we were looking for. I called them up and was lucky to speak with Mike. He was willing to negotiate with me over the phone (many dealers won't). Plus, there was no Dealer/Document fee, which saved us an extra $200 over most the other dealerships we explored last month.
We settled on a price over the phone, then my family drove up 1hr 45 mins to the dealer to test-drive the car. They had the car and paperwork ready for us. It looked and drove just as Mike and the website described it.
The finance department was speedy and friendly. Although they offered extras like warranty and gap insurance, there was absolutely no pressure when we said we weren't interested. In our case, the car still had a lot of factory warranty left on it, but if it hadn't it did appear that the warranties they offered were a decent value (not fantastic, but not a rip-off either).
Our 3-year-old was treated very well even though he was a little restless and curious to touch all the cars in the showroom.
Thanks for a great car-buying experience!