Name: Horizon Services - Air Conditioning, Plumbing & Heating
Address: 2607 Rolling Rd. Suite 201, Windsor Mill, MD 21244, USA, US
Telephone: +1 410-648-2178

Horizon Services - Air Conditioning, Plumbing & Heating is a plumber, located at 2607 Rolling Rd. Suite 201, Windsor Mill, MD 21244, USA. They can be contacted via phone at +1 410-648-2178, visit their website www.horizonservices.com for more detailed information.

Location :

2607 Rolling Rd. Suite 201, Windsor Mill, MD 21244, USA

Contacts :

Added by Jopie, at 03 November 2020

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Nana Muganli

25 June 2022

Very difficult to obtain a tuneup appointments for a customer who has a contract. And it's worsening. Calling at the beginning of October, they have no openings till mid- December. Calling at the beginning of May, they have no openings till mid- July. Close to an appointment day, they call and ask to reschedule because don't have a technician. But you have already made plans and adjusted your day schedule to be at home for this appointment! The customer service is rude, no one from management calls back to address concerns. Good luck if something breaks, estimates for replacement they provide- astronomical.

Update: do not use this service. I remained with this service despite prior doubts but few days ago, we had technician Caleb who diagnosed a freon leak based on the pressure drop. This was during a cool day. He told he does not know where the leak is coming from and that both, inside and outside units, must be taken apart to find a leak. However, at the same time he provided me with the cost of over $3,000 to replace the coiling. I was confused and asked if I can get a second opinion. He said yes but suggested to at least fill up the system with a pound of freon. He said it will be $600. I was shocked and asked for negotiation. The reply was " How much you can pay?". I was shocked even more and wanted to bolt out all together. But Caleb scared me by saying if freon is not replaced, my system will freeze. I ended paying $200. Today, I had another HVAC company at my house who did not find any freon leaks at all! I am very angry and waiting for Horizon manager to call me. I am requesting a full refund and will end my contract
Vickie Murphey

15 June 2022

I am in the process of a first floor remodeling project where all the internal walls were removed or cut back, the plumbing in the walls, ice box water line and gas line needed to moved. Kevin G. was the guy for the job. He used his experience to relocate the sink, dishwasher to the island, moved plumbing, gas and ice box water line. It was a tough job, but Kevin G. got it done in a timely manner. He was polite, pleasant and always had a smile on face. His many work areas were always kept clean. I would definitely use Horizon on future projects because of Kevin.
Anna Levin

23 April 2021

They quoted me over $900 for a pedestal sink basin replacement. I just had the sink replaced by another company for $234. Completely outrageous! Don't waste your money.
K AB

02 January 2021

James and Timothy were terrific. James came on time on Christmas. He was professional and cared. He had his mask and footsies on the whole time.
Tim was equally professional and detail oriented. He made sure everything was done perfectly.
I highly recommend Horizon to anyone needing the job done right.
Arnaldo Cuevas

10 November 2020

Adam & Dominic did excellent excellent job. They took their time to do the job correctly and clean. They did a lot of work at my home and left everything clean and tested all the sensors before leaving. They explained all their job first and explained after completion how to maintenance the equipment properly. I will highly recommend these two installers and the company to more customers. Big 5 stars team.