Had a great experience. Purchase price was as listed, Frank was very nice. Finance manager is an amazing person. Found the car in Facebook through Jay he was very helpful. No crazy dealer fees. Got plates on the spot. Did a lot research on the Genesis and in this market to find a car for it's real MSRP value is not easy, by Honda of Staten island you get it. Waiting time could be a bit improved otherwise everything was 5 star.
So thankful to have met with such a good sales agent named Michael. Was able to get us into a new 2023 HRV for an amazing price. He took the time to listen to our questions and concerns and assured us about our options. He went above and beyond to make sure we got a good deal.
I had a great experience at Honda of Staten Island. Raymund Valenzuela helped me to find the exact car I wanted and demonstrated his excellent customer service skills. The process was stress free and pleasant. Raymund is amazing and makes the process really smooth. This was the easiest dealership I have worked with. I highly recommend this dealership.
I went on on 5/24/2022. It was my Birthday. The car I came to buy was unfortunately sold so my options were narrowed down but Mr Darien Perez gave me a good perspective on all other vehicles they had available and ultimately the one that I decided to purchase. Pretty much a no nonsense experience. Down to earth and realistic which is very much appreciated.
I left a deposit as it was in transit and waited for my vehicle to be delivered. Got the call on June 7th and came to pick it up on June 8th.
Working with the Finance manager Paul Aguilar was also a very smooth experience. Straight up and to the point. In a little over 2 hours I was driving off with my Brand New 2022 White Honda CRV Touring Edition and I couldn't be happier.
And just for the record, I do not give out accolades to just anyone. Most people just do their jobs but there are some people out there that actually want to do things the right way.
The team of Darien Perez and Paul Aguilar provided this the right way for me and my family.
Thank you guys!! Thank You Staten Island Honda!
As soon as I entered the Staten Island Honda service center, Jason Meinero made me feel very welcome. He noticed my Veteran plate and thanked me for my service. When I came in for one recall, he corrected two. He always kept me updated on the status. He informed me about wear on tires and brakes and gave suggestions what I should be doing at 30k. Overall, he made me feel I was part of the Honda ownership club and I had a great experience.