Exchange & still let us do big business with them & no hassles.
Great prices, great customer service, and the installation was very professional. All around very happy!
This place used to be the best place in town to buy appliances. The last washer they sold me didn't wash clothes. Amana with no agitator.
Very good appliance store. Introduced some of my family from 60 miles away. They purchased a refrigerator for daughter going to graduate school here for her condo.
everyone was courteous and attentive and helpful.
I will buy all my appliances at Home Appliance -- Craig and crew went above and beyond for us. Delivery, install, and amazing follow thru when we had an issue with our freezer. Craig was insanely patient while I took weeks to make a decision. Don't waste your time and $$ not buying local from someone that cares about his customers and has a personal relationship with him. Great local business that delivers on promise.
My new Condo came with a refrigerator from them 4 years ago. The freezer is no longer keeping stuff frozen and the refrigerator not keeping stuff cold. Called them to have them come take a look because their phone answering machine says "service what we sell" well that is BS. They would not even come to take a look at my frig. Told me to buy a new one. Should not have to buy a new frig after 4 years. Will never do business with these guys and will never buy another Whirlpool appliance
We walked into the store and were helped right away, and the lady gave helpful advice on the usage of the new high efficiency washer and dryer. The price was reasonable, and came with delivery and installation.
I walked in the store ready to buy a washer and dryer. No one greeted me so I walked around the store. A man was sitting behind the counter eating and told me that someone would be right with me. So I made another lap around the store and the same man was now on the phone but no one had come to greet me. in fact the two other men that were there who were not talking to customers did not even acknowledge me. So I left. I thought maybe I would get better service if I called them on the phone but there was no answer.
I went to Sears against what other people have told me and was surprisingly satisfied with my purchase. The three employees there all came up to me and offered help. Two of them turned it over to the other and he was very knowledgeable professional and helpful.
2nd appliance from them. Fast, efficient, on time and clean up afterwards. Will continue to do business with them and would recommend them.
They know their products super well. We bought our oven, dishwasher, cooktop and refrigerator from them 4 years ago. I had researched appliances online and in Consumer Reports and it was all very confusing. Craig helped boil it down to the essentials and made very clear and insightful recommendations. Four years later, we are thrilled with all of them. The ice maker and the dishwasher had minor issues and they fixed them right away and most of it was without charge. Their service people are kind and careful and knowledgeable. I trust them completely. And we got a better price on the appliances than were advertised on sale at a big box store!