Name: Holiday Inn Fayetteville-I-95 South
Address: 1944 Cedar Creek Rd, Fayetteville, NC 28312, USA, US
Telephone: +1 910-323-1600

Holiday Inn Fayetteville-I-95 South is a lodging, located at 1944 Cedar Creek Rd, Fayetteville, NC 28312, USA. They can be contacted via phone at +1 910-323-1600, visit their website www.ihg.com for more detailed information.

Location :

1944 Cedar Creek Rd, Fayetteville, NC 28312, USA

Contacts :

Added by Jopie, at 10 April 2017

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Anonymous

31 December 2017

Clean room, comfortable bed, nice open spaces, quiet at night, great refrigerator, microwave, frequent shuttles to and from airport, windows will open for fresh air. Strong fragrance smells in room. Key cards fail sometimes.
Anonymous

29 December 2017

The hotel is large but aged; maybe 20-30
years; to big a deal as the lobby and hotel looks decently kept up. While waiting to check in two different guest in front of me where having issues with their room keys. Once I was able to get to the desk, I asked availability and was quoted 10% over what was advertised on line. I then asked to see the room they quoted and they gave me a key and a map to the room on the other side of the hotel. I walked to the room, which was far from the front desk. Once I reached the room, the key didn’t work. I promptly decided to go to another hotel. I’m willing to pay more if I feel valued, but I didn’t experience that here.
Anonymous

21 December 2017

I got my earrings back! Crystal at the registration desk is a role model for excellent service in the hospitality business! About an hour after leaving the Holiday Inn I95, Fayetteville, NC, Sunday, I realized I had left my earrings on the nightstand in our room. I quickly called the front desk and Crystal answered. No one could help her check the room, so she quickly ran down to the room and retrieved them herself. I received them by COD 3 days later. Everyone else was very accommodating and the rooms were comfortable and clean. We had my cat with us on our journey from VT to FL.Thank you Holiday Inn for hiring conscientious staff!
Anonymous

30 November 2017

No front receptionist service at 1am. Just tried calling a few times to ask a couple questions. Not safe. Old hotel.. the rooms do have a microwave and fridge which is nice. The hotel van driver was nice on the way here from the airport.
Anonymous

24 October 2017

Worst Experience Ever!!!! The Front Desk Manager Jason was Very Unprofessional and Rude.. While at the Front Desk Jason explaining my Issue he got Loud speaking with me and Guests in the Lobby could hear our discussion.. Jason and his Front Desk Staff were more concerned about the Government/State Employee's Rate that I had instead of Providing Customer Service for the Uncleanliness of my Room.. There was a Dirty Washcloth left hanging up on the shower curtain rod, a piece of Hair Stuck on the Outside of the Tub and on the floor.. I called and notified the Front Desk of the matter and the Desk clerk Laura advised me that she would leave a note for the Manager and Housekeeping.. Well on 10/21/17 I left out my Room and returned back later that evening and the Bathroom Still had not been cleaned.. At 7:40 PM I called back to the Front Desk to advise Jason and his staff.. At 8 PM they sent Two Housekeeping Staff to clean my Room.. The Manager Jason stated that he could not Discount my Room Rate because I was already paying a Rate of $67.30 which was cheaper than the other Hotel guests that were staying there.. First and Foremost Customer Service shouldn't be based on the Rate of your Room, but I guess it's the other way around pertaining to their Business.. I was inconvenienced as a Guest Reward Member and as a Customer.. So I contacted Corporate Holiday Inn Guest Relations and filed a claim.. Going forward I will not Use this Particular Holiday Inn again..
Anonymous

29 September 2017

Descent hotel. Staff friendly. Hotel smells strongly of chlorine from indoor pool. Tub did not drain properly. The airport shuttle was timely. There are a few restaraunts within walking distance.
Anonymous

12 September 2017

The service was totally amazing. Friendly and helpful staff always available to assist. The food at the hotel is great rather eat there than surrouding restaurants. Best blue berry pancakes I have ever had amazing.
Anonymous

16 August 2017

Big Thanks !!!!!!!!!!

My husband and I would like to take the time out to say a big thank you to Brittany Keels and the Banquet server named Judy. Brittany was very thoughtful and helpful during the time leading up to our wedding day. She did a great job assisting us with everything that we need down to every detail. The banquet staff that was there on our wedding day (July 29, 2017) did an awesome job. Judy was the staffer that tended to my husband and I during the reception. She made sure that we did not want for anything. She went above and beyond what our expectations were. Our wedding was a success thanks to the excellent customer service of Brittany and Judy!!!! Thank you from "The Andersons".
Anonymous

02 August 2017

Staff is friendly. Clearly an older facility and appears to have been more than one hotel in the past that have been connected over time. The AC was broken in the bar/restaurant so the dinning options were moved to a conference room. Suitable adaptation to a bad situation. Rooms are pleasant enough and well maintained. Nothing here is fancy or upscale. A good value for your money but don't set your expectations too high.
Anonymous

08 July 2017

The staff was great and friendly. The hotel and room was very clean and well kept. Indoor pool was great, our kids enjoyed it. Would definitely stay here again.
Anonymous

02 July 2017

This was such a unique holiday inn. If you have to stay somewhere, i definitely recommend this hotel. So clean and quiet!
Anonymous

02 July 2017

Very clean and a safe place!! Yummy breakfast All these for a cheap price/ much competitive price!!
Anonymous

18 June 2017

Very nice and taken care of facility. The only reason I didn't give 5 stars is because we booked a room with 1 king bed and they gave us one with 2 smaller beds. We were only there for one short night so I didn't bother to complain.
Anonymous

17 April 2017

Beautiful stay. Lovely room. Staff was very helpful and personable. Check in was super easy, wrong room assigned and they provided a roll away at no charge. While we didn't get the chance to use it the pool area was nice. The breakfast buffet was very nice. Ample seating with a good variety of hot items.