Name: Holiday Inn Express & Suites Gulf Shores, an IHG Hotel
Address: 160 W Commerce Ave, Gulf Shores, AL 36542, USA, US
Telephone: +1 251-948-6191

Holiday Inn Express & Suites Gulf Shores, an IHG Hotel is a lodging, located at 160 W Commerce Ave, Gulf Shores, AL 36542, USA. They can be contacted via phone at +1 251-948-6191, visit their website www.ihg.com for more detailed information.

Location :

160 W Commerce Ave, Gulf Shores, AL 36542, USA

Contacts :

Added by Jopie, at 06 July 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

09 August 2021

I travel alot, this hotel is really clean, room is updated. Comfortable bed, new furniture, nice bathroom too!
Staff friendly.
And a short drive to the beach. I would stay again.
Anonymous

05 August 2021

Loved the breakfast! Staff very friendly. Room was good. Curtains were too small for the window and could have used a small table in the room.
Anonymous

10 July 2021

Room smelled like urine. I was told that the room would be deodorized, but there was no indication that this had been done. We smelled urine for the duration of our stay.

Carpet was badly stained, floors were dirty. I used cleaning spray and a towel to clean the floors. Hair in the tub and on the floor in the bathroom. Tub was pretty messed up, cleaning spray didn’t help it though.

Hotel did not have change for me to use the washing machine when I needed to.

I was very disappointed with this room, especially since this hotel says it was renovated. Staff was very nice, but I should have had the option of moving to a different room and not smelling a nasty room every time I walked in.
Anonymous

24 June 2021

Very nice staff! Very clean!
Stayed for almost a week and saw them cleaning not just the rooms, but the lobby all day long. Poor guy was obsessing over every footprint at one point because everytime he'd finish someone would walk back over it. Nicest hotel staff I've dealt with! Rooms & beds are comfy.
The outdoor pool doesn't need a key either. Kinda awesome. 😝
Anonymous

22 April 2021

The staff were very friendly and accommodating. I was so charmed by the breakfast attendant, Carole, who remembered my order after the first day of my stay and always had a friendly smile and good morning ready.

The rooms, however, needed the floors and carpets deep cleaned and washed. There was a strong urine odor in the handicap accessible room we first stayed in, and the room we stayed in for the remainder of the visit needed a thorough vacuum and carpet refresher.

I’m overall pleased with my experience and would like to see Carole’s pleasant face again. It was such a pleasure to start my mornings with such positivity.
Anonymous

05 November 2017

The hotel is very nice there is a wonderful breakfast included in this day and the rooms were very well cleaned. However there was no vent in the bathroom and some of our furniture had seen better days but overall I would definitely recommend this hotel to Travelers who are in the area.
Anonymous

04 November 2017

The people was wonderful the room is clean I just had a good night sleep after a 14-hour drive thank you
Anonymous

10 October 2017

This place is great. Staff is awesome! Anne was great with check in. Jake was great as well. He gave us some good suggestions on things to do. Also made sure everyone had plenty of food for breakfast. Front desk girl on 2nd shift was quick to fix our tub at 10 pm. Thanks again sorry didn't get her name. Everyone and everything was great. Will be back soon y'all. Thanks again.
Anonymous

16 September 2017

Jake and Anne are amazing. Anne she helped my girlfriend out with her and her bank. She was very kind and patient with us. For jake he helped me rearranged our whole room just to hook my PlayStation up. Thank you so much Jake and Anne!
Anonymous

14 August 2017

There was a STRONG musky odor within the rooms. If the A.C. was set low it would help. After speaking with management, NONE of their bathroom fans within the building worked either. Additionally, while there, a guest we met discovered an uninvited maintenance worker going through his belongings within his room after he left for a short time to smoke. Between the much needed maintenance of the rooms and the lack of integrity of the employees, I will not be staying here again.
Anonymous

08 July 2017

Front desk staff was very helpful and friendly. Room was clean and beds were comfortable. The sofa bed was horrible my son ended up on an air mattress. The pool and hot tub were very nice. Breakfast was basic but they did keep it well stocked.
Anonymous

19 June 2017

This was a great place to stay! It was a good price and great location. The staff was very friendly! We stayed on the ground floor, which had surprisingly high ceilings. They had a outdoor hot tub and pool (that was also equipped with two handicapped pool lifts) The breakfast was the run of the mill type and ended at 9:30. We would stay here again!
Anonymous

16 June 2017

The hostess and front desk first thing! They know the true meaning of happy and helpful. Room smelt so clean ,air was on when we got there, so far best breakfast we have had at most any hotel's, they're biscuits were good and the sausage and gravy is better than most breakfast places anywhere out in town. Topnotch!
Anonymous

05 December 2016

I really loved this Motel! It was very clean and the beds were comfortable and cozy.
The free breakfast Inc eggs,cereal,coffee, cinnamon buns, sausage,bacon,gravy ,biscuits, yoghurt,bagels ,cream cheese, two types of juice, and milk .
The lady in the breakfast room,quickly replenished items,so that there was always a fresh supply of everything.
This Motel is quiet and it has a jacuzzi spa ,as well as a pool.
It has free Wi-Fi and a weight / exercise room. There is a small laundry and there are snacks sold in the lobby,as well as snack vending machines on each floor.
I would definitely go back!
Anonymous

22 November 2016

Rooms were clean, breakfast was good. Had some stains on the room's carpet and the outside was a little dirty. Needs a good pressure wash on the exterior. Staff was super friendly!
Anonymous

14 October 2016

My best friend an I stayed her recently while on vacation; the rooms were clean and nice. The beds ran more firm than soft which was awesome in my opinion. The restroom was pretty awesome too lol. Breakfast isn't a strong point of the hotel but that's to be expected. It's super close to the beach and has a kool little pool n hot tub. We will definitely be staying here gain on our next vacation!
Oh yeah, there's WiFi! ☺️
Anonymous

18 September 2016

Was very clean. stuff was very friendly. the breakfast was also very good was very quite at night so it led to a great night rest would differently recommend and will be back
Anonymous

13 July 2016

Sink was so clogged the water wouldn't drain. Cheked p trap below sink (clogged drain is an easy fix for me) and drain to p trap was full of nasty black molded hair and several Bobby pins. Cleaned as much out as I could using my finger and holiday Inn ball point pin (the smell could have gagged a maggot). Finally gave up any hope of fixing problem after filling sink with hot water several times and letting drain. Air conditioning unit filter was so dirty you couldn't see through it. (Something that I check at every place I stay) My girlfriend worked at a hotel and they were to be cleaned once a month. The poor desk clerk (not sure of her name) was there when we arrived around 6 pm and was still there when we checked out the next day around 11. She was extremely sweet upon arrival and while leaving, but I still felt bad being she worked that many hours straight. I wish I would have gotten her name because she was the only thing that made the stay enjoyable. Sad that any hotel would treat their employees that way. The date stayed was on 7/10/16 please reference overnight desk clerk and give this woman a thank your from an out of state patron. Again she was extremely nice and the only good thing about my family's stay.