There was an issue with my card to pay which caused by reservation to be cancelled. I was told that they tried to call me but I never got a call. The gentleman at the front desk was trying to fix it but it was quicker for me to make a new reservation on the mobile app and get my corporate rate. The floor of the tub was slanted on the sides so it was hard to stand up in for a guy my size. Also housekeeping don't fully look over the bathroom. There were two beer bottle lids on top of the mirror and there was a wash cloth damp and hanging in the shower. Overall it was clean and the guy at the front desk was nice and was trying to help but I don't think I would go back.
Everything was the way it needed to be. Good breakfast. Nice room. Quality shower products. Gym could've been a little bigger.
I was impressed be how friendly everyone was here at this hotel and this location in general. Stayed here for business in the Cincinnati area. Hotel was clean and well kept. Room was quiet. Couldn't ask for more.
Pretty basic HI, we got there pretty late at night, so i didn't get to check out the facility much. Room was clean, bedding was good, bed itself was decent as well. Had to drive a bit for food, but not too far. My favorite part was they actually had decent soap and shampoo, which is nice. Reasonable rate, no complaints.
The hotel was average. The staff was friendly at check in, however after one night in our room we noticed the drain was slow. On the way out the door we stopped at the front desk, asked if they could check it out, maybe pour something down the drain. They said it would be taken care ofwe stayed 3 nights. It was never fixed. Then on our last morning in the hotel we woke up to dripping coming from the bathroom, there was water running from the ceiling fan! We called the front desk and told them the problem, they said ok it's probably the room above you. So after cleaning up the mess we no longer had towels. We called down to the front desk and asked for towels. The girl was irritated that we even ask her to come up with towels, that she was the only one working in the hotel.Maybe she was the only one on duty, but as a paying customer I didn't ask for toilet water to fall into my bathroom at 7AM, some towels without irritation would be nice.
This is a great hotel. Clean and well maintained. The area feels safe and the parking lot is well lit. The pool area was warm and the area was welcoming. Breakfast was hot and restocked quickly when needed. Beds are great and the room was cozy. We stayed two nights and saw friendly staff all throughout the stay. I would stay here again.
Easy to get to. Close to highway and easy to get to many attractions. Rooms are clean and well kept.
Clean comfortable room at a reasonable price. Friendly staff, and nicely appointed.
Everything was very clean and organized. The breakfast was amazing. I would recommend to everyone
Dude working the desk at 2AM seemed irritated by my existence, seemed like I woke him up. Morning crew was nicer. Room was nice enough, clean but nothing special. Breakfast was your typical Holiday Inn greasefest. Three stars all around. You'll have an average stay here.
Front desk personnel Dionne is a terrific host. Very genuine friendly and fast checking in. Very clean hotel. Very comfortable. Best breakfast around! So many delicious choices , including hot pancakes. Best holiday inn express for a thousand miles!