About
Location :
Added by Jopie, at 25 May 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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25 December 2017
Good staff, bar/restaurant in the premises, at a good spot in the middle of Schaumburg. My only complaint isn't with the hotel, but Google Maps itself. It went a roundabout way to get there for the last couple of miles when we could've gone straight.
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12 December 2017
Great hotel which I always stay in while I'm in the area. Connected to a very fun Restaurant and Bar.
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05 December 2017
Really nice personal hot tub suites here. And the service is top notch.
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27 November 2017
This was an okay hotel. Pros included clean rooms and excellent breakfast service. The items were the usual HIE fare, but was clean and well-stocked. The cons were the age of the facility and the space. The room was incredibly tight, with very little room to walk around the furnishings. More what I expect from a downtown hotel than one in the 'burbs. The common area/lobby was also incredibly small with too few tables to accommodate the guests eating during peak breakfast hours. I would recommend this hotel for someone traveling for business alone, not for a family trip.
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02 October 2017
The hotel room I stayed in was dirty. The room had 2 double beds. I had to wipe down the entire room using my Lysol wipes. Yes, there was dirt. The toilet seat was cracked in half. When I called and reported it they had no rooms available with the same amenities. So we stayed in the room. The sheets were clean (I used a light). I've been in hospitality for 10+ years so I know how customer service is supposed to be. The staff needs more training on verbiage and how to speak to a customer. I was charged for the toilet being broken and for supposing smoking in the room. I am not understanding why I was charged for something the hotel couldn't fix and because they saw an empty box of cigs they charged me? I had kids in my room if I don't smoke in front of them at home. Why would I do it in closed room? I would like management to contact me. I tried no call backs! Thanks
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27 September 2017
I was only there overnight. Rooms are comfortable and very fairly price. Free breakfast in the morning was great. Food was fresh and I was happy with the stay.
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21 September 2017
It's at a nice place and not very far from o hare Airport. Very good staff, good breakfast, clean room, iron available in room. Very nice and fresh walking area around.
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23 July 2017
I checked in on 7/12 around 3pm. I had my room reserved for two nights. When I arrived it seemed nice the lady in the front desk joked around a little with my friend but when it was time to check us in she couldn't find our reservation. The receptionist "Katie" made me feel uncomfortable when she joked and said she couldn't find my reservation since I have two last names. At that moment the manager was near by and she said a rude comment like "Well all Hispanic people tend to have two last names" not only was that the most racist and rude comment I've heard, but she kept asking if I was over age to check into the room WHEN CLEARLY MY ID WAS IN HER HANDS! Now that was the most uncomfortable checking experience ever. Customer service is fine but she needs to watch what comes out her mouth. Over all I had a great stay at this holiday inn and I'll definitely be staying there again when ever I'm back in town. House keeper service was friendly and so was the manager on duty (Danny)
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29 June 2017
Manager reception was awesome. Staff was amazing. This hotel actually had a microwave in the room unlike the Hyatt down the street. Danny was very informative about attractions and things to do in the area and was willing to help me out with all the questions I had. The price was amazing and the rooms are well kept. Unlike other hotels around here the housekeeping staff respects you. Will definitely be staying here Everytime.
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15 June 2017
Some friends visited from out of town and we all stayed one night at this location. Exellent service/check in proces. The room was very comfortable/met our expectations and we enjoyed the free continental breakfast. I highly recommend this place for comfort and location.
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12 June 2017
Amazing hotel. New renovations look nice. I stayed here previously and the way the place looks now is a way better look. The managers were friendly and welcoming this time around. I believe the 2 gentlemen were new to the company if they are they are starting on a good path of success.
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08 June 2017
This place was amazing. I had a rough start but it ended very very well. The Operations Manager (Danny) was so friendly. He went above and beyond to do what he can to make me a happy guest.
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05 June 2017
Our floor was being refurbished so there were a couple of kinks. Power strip for coffee machine and microwave didn't work but it wasn't a big deal. The whole floor was getting new wallpaper. The folks at Holiday Inn were super helpful with everything. I'd stay here again.
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01 June 2017
We walked in to book our room that night after flying in from Phoenix. We had a HORRIBLE experience at a hotel across the street. The front desk staff was so helpful and got us into a room right away. They also were quick to bring our crib to the room. The room was clean and quiet.
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