Room was great. Service was spot on, friendly staff, helpful and courteous. Great downstairs bar and restaurant.
Very professional and friendly staff. I was placed however on a floor with construction which was slightly irritating at times. Ended promptly at night and no other issues. Would recommend to others!
It was one of the nicest experiences I've had in a hotel. The staff was friendly, the room was beautiful & clean. The breakfast was delicious.
Very easy and convenient. Good breakfast. Perfect for a quick over night or a few days when you have to be in Columbia. Close to the statehouse and campus in the Vista.
Really nice place. Mostly for business travelers. Not really family vaxmcatiin oriented
large rooms - improved bathrooms since last time. good fitness studio. always coffee and tea in lobby area. However, staff at times very inattentive and inflexible. For example, had to ask 2 times for butter just for them to bring me vegetable spread. Furthermore, you cannot open your room's windows - so rooms will always be a bit smelly and too airconditioned.
The ballroom was very nice, as was the hall outside. The service (and food) from Ruth Chris was amazing. I only wish the restrooms had a smaller wait time.
Was there for the Prevention Conference. Was so impressed with the beautiful art adorning the walls and the saltwater pool. The room was so comfy. Slept amazing. Better than home !
The hotel itself was comfy and cozy. Set and feel was nice but the front lady was not the best. That kind of employee kills the company vibe. Breakfast was wonderful. The weight room needs to be worked on but if you’re into running the stair master it’s all good.
Clean hotel with great staff and amenities within walking distance of many restaurants and local businesses. Perfect hotel for the business traveler visiting Columbia to meet with clients and entertain.
A little thing, but the towels actually are big enough to go around you! Very pleasant staff, room was very nice too, comfortable beds.
The service plus the amenities are unmatched! The rooms are beautiful & the staff are always willing to help, no matter the need. The cost may be a little higher than other hotels, but it is definitely worth the money
An excellent Hilton property. The front desk staff in particular is top notch. I have rarely seen such an efficient, conscientious, courteous group in a hotel- at any price point. You could easily mistake them for the front desk at a Waldorf-Astoria or Four Seasons. They are that good.
One example in particular, we had the do not disturb tag on our door overnight, and I wanted to make sure they serviced the room while we were gone. When I asked at the front desk, I had not walked away 10 feet before they gentleman was on the radio confirming my request.
Check in was a breeze and took maybe 90 seconds, tops. I had checked in and gotten our room assignments before my wife even had a chance to get out of the car!
They offer full service, accommodations without being pretentious or snooty. You can park yourself and haul your own luggage, or treat yourself to a valet and bellman- your choice.
The common areas are clean, luxurious, and well maintained. The rooms are large, modern, clean, and well appointed. Insulation is good so noise is minimal.
Linens are soft and new looking. The TV is a large, newer flat screen, however channel selection and service could be improved.
WiFi is reasonably fast and coverage is good. Login was quick and easy.
Hot water was plentiful, and water pressure, even at peak times on the top floor was excellent.
Room service was quick, and efficient. Our order arrived on time, hot and tasty, with appropriate accompaniments, packaged well. One small error was corrected almost immediately, and without hesitation.
The pool area is smallish, and without a spa or sauna, but clean and well decorated. A call to the front desk for clean towels was handled within moments. A small cooler offers complementary cold bottled water, but there is no bar, or bar service within a reasonable distance. One small gripe- the water was cold, even on the last week of May. A heater would be a big plus.
Overall this is, if not my most favorite Hilton property, then certainly top 3, though I would be hard pressed to name one better.
It is clear that the management of this hotel runs a tight ship, and truly cares about the comfort and enjoyment of their guests.
The service was friendly. The rooms were clean. Nice king size bed. Cleaning service was always on time with bring fresh clean towels and wash clothes. There was a parking garage which made it easy to find a parking spot. Plenty of shopping centers and restruants to choose from.