Quick response, friendly staff.
Got used parts I needed an people were very friendly and helpful !
If you live close you can probably deal with these jokers. However, I live an hour and a half away. I purchased a transfer case for a friends truck I was helping him fix. They had one, low mileage, reasonable price and the core charge was low. I purchased it over the phone, and was more the happy when I showed up the next day and one of the guys brought it right out and put it in the back of the truck.From here it gets fun Saturday after removing the old transfer case I realize they have given me the wrong one check the reciept, all the info is correct. So I wait until monday to call (they are closed sunday) we go through all the info again. They don't know how but it was mislabeled in their inventory.So he tells me we got another one, after establishing it's their mistake and I already made that trip he agrees to have it delivered to a shop roughly 30 minutes away at which I know the owner. It will be there Tuesday he says.Tuesday at 3:30 no word, no case. I call him,"Oh, I was going to call you it didn't make it on the truck this morning." Fine I think.Wednesday, it arrives around 10am. Owner of the shop calls and said hey they delivered that case the guy took your old one and the wrong one Funny I don't remember saying they could have it. I payed a core charge to which I am waiting on a refund. "the new case looks right but there are two studs missing and one broken off" Are you effn serious I think So I call again, and their only response is that is what you get sometimes with used partsNever again. Call Marshall's in circleville at least they can get the correct part the first time even if you have to wait.