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About

Cleveland Clinic - Hillcrest Hospital is a hospital, located at 6780 Mayfield Rd, Mayfield Heights, OH 44124, USA. They can be contacted via phone at +1 440-312-4500, visit their website my.clevelandclinic.org for more detailed information.

Location :
6780 Mayfield Rd, Mayfield Heights, OH 44124, USA
Added by Jopie, at 13 December 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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14 Reviews

  • Abdullah Osme
    21 December 2017

    Ob/Gyn doctors are varies. Some of them awesome some of them careless. You never know which one you will encounter. Do your research before see any doctor.
    This applies to the nurses as well.
    Be careful

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  • J B
    20 December 2017

    I wouldn't even know where to begin Please take your loved one elsewhere. My mom always said if you have nothing nice to say, then please be quiet.. So please don't go here.

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  • Helen S
    20 December 2017

    My family has been coming to this hospital even before it became Cleveland Clinic. There is a huge difference between departments, doctors, nurses. ER has been bad pretty much all this years, some nurses are pretty sadistic. Some doctors are good and some are aweful. Overall, the hospital is a symbol for the entire Clinic and what matters most to them: making money. But I have to say, the nurses in the ER act as if they were hired right out prison: ride and unprofessional. Cleveland Clinic doesn't care who they hire. Hillcrest ER is famous for its long wait. I've seen people in pain sitting in the lobby for hours, suffering, and medical personnel couldnt care less.

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  • Eevee
    24 November 2017

    I've been to their emergency room twice. On both occasions I was there for 8 hours with no treatment, was refused water, the nurses were rude and didn't seem at all like they wanted to help me, the doctors were not helpful, and multiple people accused me of having a drug problem when I asked for pain killers even though my records show no history of pain killer use and I had no substance in my system. I was in pain! I hate this hospital and do not recommend it to anyone! It's the closest hospital by my house but I still go out of my way to go to a different one when needed.

    Edit: I'm seeing a lot of reviews mention negative experiences with Dr. Vincent. Just want to add that I've been under his "care" before and it was not a pleasant experience. He was rude, smug, condescending, and made me feel like I had no reason to be in the ER. It disgusts me that this is a Cleveland Clinic because I had a fantastic experience at the main location on Euclid.

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  • Angela Weber
    09 October 2017

    My husband and I had our baby at Hillcrest Hospital just last month. The birthing team was exceptional. They were friendly, knowledgeable, and patient, despite multiple unexpected twists and turns during labor and delivery. We greatly appreciated how they explained recommended procedures and gave us time to consider our options. During our stay in the postpartum wing, the nursing staff, lactation consultants, doctors, and other medical professionals took excellent care of us. They answered our numerous questions and did everything they could to make sure that our baby and I were happy and healthy. We were very impressed with the care that we received and would recommend this hospital to friends and family.

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  • Gwen Virag
    13 September 2017

    You would think that being a Cleveland Clinic Hospial, they would have a high-tech check-in system for the Laboratory. No, they have an old wooden table, a small plastic box and a pen. You fill out a card with your info, place it in the box. About 10-15 minutes later, they grab the cards, 15 minutes after that they start calling names in reverse order. The three people who signed in after me, got called in first. I mean, come on!! Even Lake Hospital Systems, 4 years ago, had a computer kiosk that you registered yourself in for lab work.

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  • Kelly Miller
    20 August 2017

    The nurses and other staff members at this hospital were incredible. They were sympathetic to my needs and honest about communicating expectations. I had three doctors communicating with me each day. I am grateful for their support and quick work in treating me and would recommend to anyone.

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  • Nancy Stislow
    25 July 2017

    I have never in all my years received such professional care from a staff who were so genuinely compassionate and caring. The surgeon was outstanding! I can honestly say of the hospital stays I've had in the past, this one was top notch!

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  • Nick V
    21 June 2017

    Best hospital!! If you ever need to go to a hospital this is the place to be. All of the staff members were very polite and friendly and couldn't be better. My family has always come to this hospital for any procedures and we couldn't be happier. I highly recommend this hospital, you will always be in the best hands here!!

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  • Christina Winstead
    20 April 2017

    First off, not one hospital on this earth is the best! Each facility will have its dislikes and likes, when dealing with opinions. We have metal detectors to help deter people who may want to harm others such as little miss lady at the bottom. If we didn't have metal detectors and care about everyone's safety, then people would really be upset. And to be correct, we have this placed inside of the ER due to the numerous amount of stories you have heard, read, or seen replayed on TV shows where visitors/ patients/ staff has shot their spouse and self (Hillcrest 2010), Attacked unknown patients inside of ICU ( Hillcrest) shot outside of the medical center(Metro hospital), shooting outside of the ER (CCF Main Campus), and etc. You should be glad someone cares enough to ensure you and your families can come somewhere to be seen and treated a little bit safer than before. We are SECURITY which means we do all that is needed to secure our location and the people!

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  • Jael Bacca
    06 April 2017

    This facility exemplifies the Cleveland Clinic's systemic disregard of patient access and convenience. The doctor we saw was wonderful, but the experience getting to him was beyond sub par. Unlike virtually all other medical facilities for all other hospitals, this facility has no one to assist disabled patients nor do they have wheelchairs available in the Atrium. So if you are transporting a disabled family member, beware. It is a long walk to the elevator and there are no wheelchairs and no other assistance for you.

    To make matters worse, the parking here is atrocious. You have no alternative but to valet. We could not and I circled the lot for 1/2 hour without finding a spot. In the meantime, my disabled mother was unattended in the facility and could not get anyone to assist her until she hobbled several hundred feet to a main desk. When I finally found her, I asked whether wheelchairs were available since she already walked much further than expected. I was told "There's wheelchairs all over. If you want one, go to emergency and get one". Nice. Marc's is more courteous and accessible..

    If there was any way to avoid ever going here again, we definitely would.

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  • Joshua Yurman
    18 March 2017

    The nurses and doctors here are top tier. Compassionate experts who take care of the whole person. We had all three of children here and I've been a patient myself.

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  • Matt S
    20 January 2017

    This is easily the best Cleveland Clinic satellite I've been to. I have two doctors there and they take VERY good care of me. When I get xrays, scansetc I don't wait long. When I get blood work sometimes its a bit of wait, but they are good and theres no pain. The ER is hit or miss sometimes. It can get crowded. But they still take good care of you.

    Having also stayed there in a room for days to weeks I had no real complaints. Best card I've gotten! I think the only issue I could even think of is they need some more parking for the disabled.

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  • P W
    20 December 2016

    WORST ER EVER! Husband was taken by friends to Hillcrest ER because he was not able to feel his legs and was having difficulty walking. Symptoms came on fast. He was seen by a PA and was pretty much blown off and given pain meds and muscle relaxants. Fast but not thorough. I arrived within an hour and he was being discharged, unable to stand and walk on his own. No assistance to get to the car. I don't know how they thought he would walk out of there. We had to ask for a wheelchair to get him to car. Hours later we returned to a different CC ER where he was given a thorough evaluation and was admitted for 6 days to the hospital. DO NOT use HILLCREST ER for anything serious.

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