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Added by Jopie, at 23 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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14 December 2017
I love this hospital. I had a hysterectomy and the surgical team was very nice and took great care of me. My nurses especially Megan were great and took care of me wonderfully on floor 51. A week later my incision opened up no fault of hospital or staff I believe it was the doctor who I seen that ignored my pain complaint and what I was telling her I was feeling and proceed to take out my Staples anyway. I was seen immediately at ER and took back for another surgery. Everyone was so nice and understanding about being scared and the pain I had. I had wonderful nurses and techs again on 51 especially Brad who would come in and make me smile and seemed genuinely concerned. I would like to thank you all for the wonderful care you gave me! Also I have the best ob Dr in the world Dr Murphy you are absolutely the best. Also Dr Snyder and Dr Clausen you two are great. Thank you so much for you concern and compassion and your gentleness.
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30 November 2017
I feared not making it out alive from this hospital after my surgeries because of how understaffed and negligent they were at my hospitalization of about 6 days. And also how mean and neglectful one of the nurses was when I was delivering my baby. She caused a lot of complications to happen to me that would have been avoided if she had just done her job properly. And they took way too long to address each issue going on or even forgot to multiple times. There were some good Drs. & nurses & my surgeon & surgical team was great. But the bad definitely outweighed the good at this hospital. And they majority weren't nice, at all!!! Some of the nurses had terrible bedside manner and you could tell they lacked the empathy and patience that a nursing job requires. There were several staff members who made excuses about the ridiculous amount of time it took to get anything done and mentioned about how they were understaffed and people kept calling off. So they had too many patients for each person and weren't keeping up with their jobs properly. Just unacceptable when people's lives are on the line I agree with the other post where they said don't come to this hospital for anything serious if you care about your life or your loved ones lives. Very scary experience! I even spoke to the patient advocate and nothing changed. He said he would speak to his staff and if anything else happened to call, just to be too busy himself. He said someone else would come to talk about my complaints who never came and I was there a couple more days. So now I will be going higher up past the hospital supervision and higher up till something is done about it. It is not okay to be negligent toward patients this way in a hospital and for a lot of staff to be so rude! "We're short staffed." is no excuse. Hire better staff then and actually do something about the ones who keep getting complaints and teach your staff how to treat people better and enforce it. Very scary and traumatic experiences at this place
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26 October 2017
We ended up at AGH because they had the medical staff Mom needed. She’s 83 yrs old and had fallen. She had a compression fracture at T11. She also had a Bladder infection which compounded her medical treatment. As a family we decided against surgery in her back. The nursing staff of 5200B took great care of my mom. I camped out in her room for 8 days. Anytime I had any questions or concerns they were very helpful in getting answers. They seemed excited as mom started to recover even the little baby steps was an encouragement. The medical staff came In And checked on her frequently. They always asked if there was something that I needed. The whole nursing staff was terrific I had more contact with a couple that Mom really responded well to. Angela, Kyle, Ryan and one of the newer nurses Maci. Mom was getting a little feisty as she started to get better. Which is a good sign. From here we are Heading to nursing home for therapy to help Mom stand and walk again. I would like to give a sincere THANK YOU for the great care that my mom had.
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11 October 2017
On October 10 I went to the ER with severe pain. I was met with extreme indifference. Of the 30 or so "professionals" i encountered while there only one lady who was not a nurse was even polite. The entire 8 and half hour wait endure could have been avoided with even a sign stating how busy they were and that only the most extreme causes actually get a doctor. The one and only thing they did "quickly" was getting me into the C.T. Scan. This however took 2 hours. The remaining 6 and half hours was being told to sit down and wait. The entire nursing staff on both the shifts i witnessed were far more concerned with telling jokes and the current gossip to even pretend to be concerned for any of the patients well beings. I was naturally completely disheartened by the extreme lack of care. My story is not the worse one as two other patients had been waiting even longer than I had been. The one lady had been there from seven am and was still there after i left at midnight. I was never seen by a doctor, nor was I even so much as granted a passing glance. After all this I approached the counter and asked if there was any point in waiting any longer. The nurse asked what i was waiting for. I told the result of my C.T. Scan which been sitting in my file for more than 6 hours waiting on a doctor. She said there isn't anything she could do at all. She implied that I should not have come in at all. When I asked if there was anything she could do to help she got flustered and walked away. The younger nurse was then left with me, as she processed the walk ins, and I asked your in my despair and hopelessness if there was even any reason to stay she said that she not allowed to say to yes that question but that their medical records department would be open in the morning. I then left. This hospital has a very serious need for very stern lesson in patient care and sensitivity. I do not expect saints, but If they have enough time for thirty minute gossip and laugh sessions in front of patient maybe they could muster just a little bit more patience. No one not brought there by ambulance should ever go to Akron General Hospital's emergency room, ever. They are callous, rude, and most importantly don't care about helping anyone.
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30 September 2017
On September 28 I took my wife to Akron General's ER. After going there for severe pain on her entire right side and neck, nothing was done. After waiting for 5 hours to see a doctor, we were finally put in a room. An hour later the resident came in to see her. After barely asking her any questions she had to leave to take a phone call then she came back in and started all over. This happened two more times. Then she wanted to have blood drawn. An hour later the tech came in to take blood. My wife had question, so the tech went to get the doctor. It took 30 minutes until she came back. At that point it was beyond our breaking point and we left.
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24 September 2017
Good experience with the Hospital. The Nurses were very attentive to the situation and our customer of Sims Mitsubishi was treated well and feels great now. Thank you Akron General. Sims Mitsubishi Medina
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22 September 2017
My mom went there because she fell. They xtrayed her arm, and it was broke just below the shoulder. Put her in a sling for someone with a cast/broken bone below the elbow and sent her home. No discussion of why she fell or what else could have been wrong. Turns out, after she was home for a few days and eventually taken to a different hospital (UH), she had a sever UTI (causes dizziness, not diagnosed or even discussed) and a broken pubic bone, also not diagnosed. Go anywhere else. This place should not be in business.
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28 August 2017
Avoid the wellness center like the plague! Total incompetence in the radiology department. The left hand doesn't know what the right hand is doing and the staff there likes to pretend that they are doctors and will make decisions regarding your health without the input of your own physician. They can't even get the ordering physician information correct!! Exceptionally rude radiology physician is arrogant and could benefit greatly from a class on proper patient interaction. If your insurance allows you a choice, make sure you choose somewhere else… anywhere else! If you're forced to use a Cleveland Clinic/Akron General facility, I highly recommend avoiding the wellness center in Montrose as it will be more of a pain than it is worth. Total cluster of a mess in the radiology department. Protocols are not followed, communication is lacking, and ultimately it is the patient that suffers. Frankly a one star rating is being way too generous.
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18 August 2017
Don't go here. The place where the staff is rude and the doctors think they are Gods. Arrogant would be my description of the doctors here. Plan on waiting hours and hours in the er and also plan on no follow through. I was supposed to have a test 7 hours later I get the test after being admitted. I think the Cleveland clinic trains their doctors to be pricks, after going here I think their doctors must surely walk on water. My advise run from this hospital
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15 April 2017
Reviews
Users Say
Most Recent1.0
”Let me tell you about this hospital, in particular the Emergency waiting room.” Read more
Anthony GuintaAnthony Guinta
Most Helpful Critical1.0
”Horrible emergency departmentmy wife was put in a room right away but the nurse was mean and rude to herthey” Read more
Mike Brady2Mike Brady2
5 stars1
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GRAPHIQ
Anthony Guinta
1.0
Let me tell you about this hospital, in particular the Emergency waiting room. I went with having issues of having heart related issues. Trouble breathing, ringing in ears.. just bad. After filling out the symptoms sheet, I waited in the waiting room for about 5 minutes. I was asked back and the nurse asked my symptoms. First she implied my eyes were bloodshot. I said I had a drink with one of my friends earlier. She looked at me and said one? Totally implying I was on some sort of drugs. She then proceeded to put me on an ekg. the pads were hanging half off and clearly put on incorrectly. The wires were pulling the pads off. She then said my heart was racino and slowing. Clearly an abnormal rythym. She checked with the doctor and said the doctor said it was fine. Never took my temp or blood pressure. Put me back in the waiting room to wait for a doctor. I literally felt like I was going to pass out or faint. This went on for 3 hours. I went to use the bathroom one time after an hour and urine was all over the walls and floor. Went back an hour later and the urine was still on the floor. Coming back to the waiting room, I examined the floors, pop and food partials as well and ants. I mean ants everywhere. I went up to the front desk and inquired about my time and they said there was 2 people ahead of me. I notified them of theach bathroom. Some one from housekeeping came down walking in was in there for 5 seconds and walked our. Clearly not enough time to sanitize the bathrooms. She proceeded to look at the waitingym room by glancing in and walked away. I sat there for another 30 minutes until an ant started to crawl on my leg. I informed the hospital of the situation and the girl at the desk basically had a that's not my problem attitude I'll call housekeeping. I informed her I was leaving and I will not be paying for an ekg, that wasn't administered properly as well as the blood test because of possible mishandling or contaminated results. I'm sorry. We all know hospitals can not be that clean and sickness spreads in them, but this one is purely negligent about keeping things cleanot ND taking the proper procedures to keep their patients form getting other illnesses. The lady at the desksaid there priority was people coming in from ambulence. Not the guy with some wacky heart problem in the er. Not the other man in the corner that looked like he was in excruciating pain. Do not bring your loved ones here.
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15 April 2017
this was by far the worst emergency room experience I've ever had. There were ants crawling on the waiting room floor and the waiting room was dirty with crumbs and sticky stuff. The bathrooms didn't look like they were cleaned in a year. My boyfriend was given an EKG and a blood test after he signed in and then was stuck back in the waiting room where we waited for well over 3 hours and no one ever came out to give him results and try to treat him. He was never actually seen by a doctor and it seemed all the Patients in the waiting room were experiencing the same thing. I would NEVER recommend this hospital to anyone unless it was your last resort. A hospital should be clean and an emergency room should keep patients welfare their number 1 priority. Seemed to be completely understaffed in multiple departments and overall a horrible ER experience.
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15 April 2017
I've been here since 11:00 pm, it is now 2:30 am and I have not seen a doctor. When I first walked in I was not told what to do, so I just began signing in. The receptionist then said to sit in the waiting area and wait to be called. About 45 minutes later I heard my name called, but there was no one to show me where to go so I assumed through the sliding doors. I had to awkwardly make my way around 3 security officers, and many workers standing around. Then I was in a hall standing, waiting for the tech to show me where to go. Deb, the tech who took my vitals and information was very, very rude. I felt then that I should've just left but I'm having a hard time breathing as well as chest pains so I stayed. She did not look me in the eyes once, and very monotonously asked what my issues were, etc. Then I had an EKG taken, sitting straight up in a chair, and the electrodes were all misplaced. (I do that for a living) Afterwards I was told to go back to the waiting area, that was about 11:30 pm. I was not called to go back until 1 am, where a woman took me to a room and said nothing. Just left. A nurse did not see me until 1:30 am, stayed for about 10 minutes and has not been back since.
This emergency room shows no sense of urgency, there were other angry patients who had been waiting since 9 pm and we're still not seen by 1 am! The staff I have encountered, besides the RN- Emily, have been extremely rude and seem to be annoyed by having people come through. I am preparing to leave because I'm still having issues and no one has been in to see me in over an hour.
I do NOT recommend this hospital if you are having a real emergency!!response / report this review -
07 April 2017
The cafeteria has good food and the prices aren't bad. I recommend the Turkey cutlet.
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02 March 2017
My father was recently admitted due to having blood clots in his lungs. He is 75. He spent 7 hours in the ER and the atmosphere was chaotic. It took several hours for a specialist to come down to the ER and make a decision what to do with him. In the mean time, he just laid there getting more and more stressed by the screaming and yelling (emergency patients) and from the lack of real care. When he was finally admitted and was transported to a room, he was sent to a single approximately 9x12 room that had been recently turned into a double room with a curtain down the middle. So his space was about 6x9. I mentioned this to the nurse and she states that management had done this to increase the number of beds. Nothing world class about this experience for sure. Felt like I was in a hospital in Eastern Europe.
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