Name: Hiley Volkswagen of Arlington
Address: 1461 E Interstate 20, Arlington, TX 76018, USA, US
Telephone: +1 817-575-6000

Hiley Volkswagen of Arlington is a car dealer, located at 1461 E Interstate 20, Arlington, TX 76018, USA. They can be contacted via phone at +1 817-575-6000, visit their website www.hileyvw.com for more detailed information.

Location :

1461 E Interstate 20, Arlington, TX 76018, USA

Contacts :

Added by Jopie, at 21 February 2017

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 8:00 PM
Saturday 8:30 AM – 8:00 PM
Sunday Closed

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Okan Delibalta

18 December 2017

Absolute professionalism is what I've experienced with David.

Is the car available?
- Yes it is. Here is a link to Carfax.
What is your lowest off the lot price?
- We dropped the price to this. These are our fees. This is your total.
What can you give me for my trade in? Here is the VIN.
- This is what we can give you for your trade in.

That was pretty much the conversation I had with David. Clear concise answers to my questions, no bs, to the point and honest. Even though I could not make a deal, because I could not sell my current in time, I still check their website.
David Tashman

23 November 2017

I have dealt with Mo the service adviser for several years, always an enjoyable experience. I came into the need to purchase a vehicle and Mo asked me to give his dealership a shot. I am glad I did. Kendy the sales person who helped me was very kind and patient. I probably looked at 10 different vehicles in a single day and he took the time to make sure I was taken care of. Finance was very smooth, easy to work with, didn't "push" any products on me, just simply offered and respected my wishes. Will be coming back in the years to come.
Ashley Waldrop

06 November 2017

Hiley disappointed in this dealership. They promised me a car that they couldn’t get. They made me wait a week to tell me that they couldn’t get that car, then tried to sell me a vehicle with a lower package and “throw in” black rims to make it look sporty. Absolutely not, that’s not the car you promised me. The management didn’t try hard at all to fix the situation and blew it off as not a big deal. To add a cherry on top, the finance guy completely changed his attitude when we said we didn’t want to add any additional coverage. He mentioned his “Mercedes E class” no less than ten times, like I was supposed to be impressed. Stereotypical sleezy finance guy. I would never recommend anyone go here
Samuel Sutton

12 October 2017

Had the best experience at this dealership! Bought a great car at the perfect price; and had a great time doing it. All thanks to Rocky the salesman! Kathy in finance is great as well! I will recommend Rocky and this dealership to everyone.
H. Lee Stepter

06 October 2017

The service at Hiley Volkswagen was great! The people their were straight forward with me and keep me in the loop with what was going on with my car. Being that I not from Texas I was hoping that I would be helped out by some good people who where understanding and not looking to just take all of my money. That's just what I got at Hiley Volkswagen understanding, kind, and helpful people. If you are ever there getting your car serviced ask for Mo Quddura.
Otismaine

18 September 2017

Everyone in that dealership is amazing - Mo has always been wonderful to work with, very accommodating and helpful. I trust his recommendations at every turn. Would definitely refer anyone to to Hiley VW
Kelly Muhney

13 September 2017

Hiley VW is a great place to purchase a car and continue service with because they really care about the customer's satisfaction. My Sales person, Kendy, was gracious, knowledgeable, considerate of mine and my husbands privacy and was not pushy. He allowed us all the time we needed and we left with the car I wanted for a great deal! I will continue my relationship with Hiley VW because I've always had excellent customer service!
Adrian Ransom

06 August 2017

Mo was awesome! He showed me what was going on with my radio and got my oil changed since I was way overdue. Such a pleasant experience. He even got me some fresh cold water and relaxing seats to wait in until it was all done and kept me posted the whole time. Such a sweetheart.
Laura Carrillo

19 July 2017

I love how they make you feel at home. Very nice people. They have a little play area for your kids, free coffe of any choice, free water bottles, and free WiFi . The waiting area always on point, comfy sofas. Every time they are done with your car they give it a wash. I love this place so much that when it's time to bring our car here I tell my husband to let me take it. 👍👍👍 nice job Hiley Volkswagen
Karen Chavez

26 June 2017

Mo has always gone above and beyond to provide me with all my car service needs. He has always been friendly, helpful, honest and straightforward. Mo is one of the best, truly an outstanding service rep and he has made it hassle free every time I've needed any car services!
Timothy Golden

26 April 2017

I went in to buy a car and was disappointed in the immediate $998. upcharge for window tint. The pricing was not competitive. There are better options out there.
Mike Moore

17 April 2017

I had an appointment for noon but had some other things come up. So I took my vehicle in an hour earlier and Richard got it in right away. He quoted about two hours so the shuttle took me to lunch and promptly returned me to the dealership after I ate. Not only was the vehicle maintanence finished in an hour and a half, the charges were $25 less than the quote. Plus, I received a $20 rebate for the oil change. A very good experience. Richard has also been great about follow up calls to make sure everything is all with my vehicle.
Jordan St. Kelley

28 March 2017

You can actually communicate via text with the parts department! Send pictures of the part you need to ensure you get the correct one. How great is that!?!?
Ernesto Ronzon

28 February 2017

This is the second Mazda I own and the cars are a beauty but it is the customer service I've received from Carlos which always goes beyond my expectations. As I said, the first time I was impressed when he helped me choosing the right car for my needs, and how he always treated my like a long time friend, but this second time I realized that he just keeps improving himself because once again I received an outstanding treatment.
Joseph Silva

28 February 2017

Carlos (Sales) made a late night car buying experience, go smoothly. He's well informed on the Mazda product. And is not afraid to research a question with you, if it's an answer he doesn't have. This shows a level of honesty and integrity that isn't always found when dealing with a sales person. I would have no reservations in sending anyone I know, his way to purchase a great car!

Carlos does not end ties at signing.
He's been loyal and very helpful post-purchase. Cannot say enough to his professionalism!
Awesome buying experience.

I have bought at least 7 new cars in my driving lifetime. This by far was the full package.

From sales, finance, to service and management. I was tended to and never felt belittled or forced. Talked down to and feeling forced are Things that are a big deal breakers in my book. Not the case at Hiley Mazda!