About
Location :
Added by Jopie, at 23 July 2015
Opening Hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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12 Reviews
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22 November 2017
People here are nice, but still human. They changed glow plugs for me, which required removal of wheel well fender liner. They got it back in but it was scrubbing when I turned the wheel. I did not take it back, I just went to the parts house and purchased the plastic clip that was left out and replaced it. Problem solved.
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21 October 2017
Here's recent experience, I've had only one dealing. I drive a 1991 Silverado it broke down on 10/18 Wednesday night. AAA towed it to Hewett's that same night 10/18. 10/19 Thursday mid day I was told the starter was not working, so they ordered a new one, and took a day and a half to replace it. This was going to cost 225$. Around noon 10/20 I got a call telling my engine was locked and it needed to replace.
So they replaced my starter before finding out the engine was no good. They did not charge me the 225$ for the starter and labor but did charge me 109$ for "engine diagnostic" which is a service on their website.
I just wish they would have been faster communicating to me and maybe found out the engine was faulty before the starter if that was possible.response / report this review -
14 July 2017
Hewett's tire and auto center is some straight scammers. I had the worst experience dealing with them and they didn't even do no work on my car it was all about their customer care . I took my car to be checked by them and they didn't tell me in the beginning that it was a charge to check out my car. Long story short they just put my car on the rack checked it gave me a high as quote then after every thing desired to charge me for checking and when I told them hold on u didn't tell it was a charge I would have went and got the money first then came back they told me they didn't have to tell me then when point ed at a sign that was very unnoticeable in the back and it also didn't have nothing to do or didn't even really confirm I had the pay and I didn't have the money on me at the time and he refuse to let my car of the rack he also told me the only reason he was charging me was just in case I got the work done else where and if I let them do the work he would give the money back I called my attorney no she said this was against the law he tried to tell me it wasn't he also priced galves me on parts and labor I would have eyes anyone not to use these guys they are scammers it was one of the most worst customers. I've ever had also was very embarrassing I had to call someone to bring me the money there also was no signs else where that included a fee to check
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03 June 2017
I came in with a coupon that said oil change which included a tire rotation for $22.99. I'm new to the area and prefer to utilize local businesses over chains so I thought I'd give them a try hoping I would find a trustworthy spot for dependable oil-changes. I made an appointment, brought in my car and presented my coupon. While waiting in the lobby a worker repeatedly came in trash talking his job and co-worker. Although, unprofessional I didn't mind that so much, after all its a tire shop. After the car was finished I paid and asked "Did you rotate the tires?" "No, you have to ask for that." The worker said. I argued my point that it was included as part of the oil change per the coupon but needed to get home so I didn't argue the point much even though I knew I had an overinflated tire. Then the worker said "They should of leveled them off still". Just then tech had worked on my car came in a the cashier asked "Did you level off her tires?" The tech said "yes". As I was getting my car the guy from the counter said "Well it is Friday" as if that should have a bearing on whether I get good service or not. Sure enough I get in my car and check the tire pressure on my cars computer and loe and behold, the tires hadn't been touched. Like I said, I needed to get home to my child so I wasn't going to push it too much and besides I didn't want to risk the guy bitching about his job and co-workers touching my car for fear of some sort of petty retaliation-the tech that said he leveled the tires had just left. So between the shortcomings in service and the baldfaced lie I probably won't be back. Anyone know a better locally owned place for oil changes?
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10 May 2017
Extremely slow. Called 4 days early to make sure they could see me at 1:00 to get 2 new tires. Didn't take my car back until close to 3:00 and then when they finished (@5:00) they had put 4 new tires on. I only needed 2 new ones, the other 2 only had a couple thousand miles on them. I had to wait another 45 minutes for them to put my other tires back on. Ended up sitting there for almost 5 hours to get 2 tires and front end alignment. The people were very nice and I think they did a good job but I won't be going back.
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25 March 2017
The most honest auto repair in Panama City. I came in an HR and 15 min before my son's drs appt asked if they had time to align my truck or if I needed to come back I another time and the owner said he would. He made sure the mechanics knew I needed it done at a certain time and they were done when they said it would be. Everyone was so friendly and caring. When they were done and I went to pay it was cheaper than what was quoted. I will always take my truck here even if it just needs an oil change. They will always have my business!
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21 January 2017
Great local business! I had to bring my husband's truck in for new tires. The price was spot on! There waiting area was comfortable enough. The staff was super friendly and great company! They gave us a nice warranty as well!
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23 December 2016
Amazing service and price !
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14 December 2016
AWESOME SERVICE :) THEY ARE TRUE TO THE CUSTOMERS AND DON'T PUSH YOU TO FIX THAT OR THIS. THEY LET YOU KNOW, AND REALLY ENJOYED THAT . BEING FROM CALIFORNIA LOTS OF SHOPS THAT FIXING CAR'S. I'VE ONLY KNEW 2. I'M 46 YEARS OLD STRUGGLING WITH MONEY ' BUT THEY WILL WORK WITH YOU. IF YOU NEED YOUR CAR FIXED. TAKE IT TO THEM. GREAT WORK AND HONEST FRIENDLY. NO BODY ASKED ME TO WRITE THIS. I DID CAUSE MONEY HAS GOTTEN SO TIGHT CAUSE OF MEDICAL TIMES NOW.
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30 March 2016
HONEST MECHANICS. For my money, this is the best shop in Bay County. They are upfront about their rates and prices, which are reasonable. They will explain them if you want. They contact you if they find anything else wrong, they are quick and stick to their estimates of both money and time. They save your parts in case you want them. They are thorough and meticulous. They are helpful and knowledgeable. Their advice has not let me down yet. I do a lot of my own work but anytime I have something that I cant or don't want to do myself to my vehicles I go to Bill's shop and his shop only because I know I can trust the work that gets done.
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16 February 2016
The Chevy 2002 pick up was repaired it had a faulty distributor in it that went bad they re-repaired it at no additional cost to me and it runs great I also paid for a tuneup and receive a free oil change and tire rotation. They had my truck the next business day ready for pick up happy customer I would highly recommend their service and will be back. Thanks guys at Hewitt auto repair
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30 July 2015
I'm in Illinois and called them, spur of the moment, to help one of my customers that had an issue while vacationing. Heather answered the call and took them in immediately without hesitation. I found them because we are both AAA approved repair facilities and they did not disappoint. Thanks so much to the crew at Hewett, you guys are awesome.
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