If I could give 0 stars I would. After purchasing a vehicle they decided to change the CONTRACT to their liking. As normal I made my payments but after a few moths noticed a discrepancy. I brought it to their attention, I show them the SIGNED contract. Talking with several people at this establishment I'm told there is nothing they can do unless I have my credit pulled and re apply with no guarantee of them being able to fix their mistake. I guess that mean i can just pencil in what to change the payment to since in Heritages eye a contract is not worth the paper it is printed on.
Horrible service. Suck!!!
Great local bank with several options!
Banked here for years (10+). Great local bank to do personal banking with as well as dealing with personal loans. Exceptional customer service and multiple locations around the area.
I switched to HFCU from a local bank due to overdraft fees from unauthorized transactions. A few short years later, after being a loyal credit union member and after explaining that I wanted all transaction simply declined if I didn't have funds to cover them, it seems HFCU has adopted the same practices as the larger banks. I have two lines of business with this credit union and plan to move them to another credit union, as soon as possible.
Always a great help. Very friendly. Easy to work with.