Name: Hat City Pools
Address: 358 Main St, Danbury, CT 06810, USA, US
Telephone: +1 203-743-1234

Hat City Pools is a general contractor, located at 358 Main St, Danbury, CT 06810, USA. They can be contacted via phone at +1 203-743-1234, visit their website www.hatcitypools.com for more detailed information.

Location :

358 Main St, Danbury, CT 06810, USA

Contacts :

Added by Jopie, at 31 March 2010

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

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Anonymous

19 September 2017

They always have friendly, knowledgeable staff and service and great quality products. I highly recommend using this store for all your pool needs.
Anonymous

25 August 2017

i have had nothing but praise for the staff and the service in the past - so much that I ditched a previous long business relationship to switch to Hat City Pools. yet this very last experience is not sitting well with me - hence the 1 star feedback.
I called a few days ago and wanted to have my hot tub filled. last time they suggested an alternative delivery guy that does hot tubs (Hat City Pool delivery is with a semi, and geared for large pools). I stated what I wanted, how many gallons I needed, and the person at Hat City Pool still dispatched the semi (which not even made it 1/2 way down the driveway). not only was it a hassle for the driver, but also came at a significantly higher cost
after I called and reported the above, I was basically told that it is what it is, and it seemed as they couldn't get me off the phone fast enough.

and it is highly unlikely that they will react to the above feedback
Anonymous

21 July 2017

Always professional and consistent. Helped me out with the winter cleaning of the pool from winter wear. Cloudy water is crystal clear now. They know their products and value their response by training the buyer. Excellent service - thank you.
Anonymous

16 July 2017

The power of the pen. First off the staff are extremely rude. After church my family and I went into hat city to get a few things for our pool . It was at least four staff on duty and the lady was helping a customer. As soon as the lady who works there finished ringing up a customer she ( the employee) walks away from register area while we standing at the other register. She just walked away and went towards the back of store . After about 3-5 minutes she comes back and asked were we ready. She was very agitated and rude to my wife . Meanwhile I asked for help from one of the gentleman who directed us to the lady . So I guess four workers two must be stock and the only reason I'm stated this is because the store was empty. One gentleman was helping a customer so that left three employees and none of the employees wanted to help us when asked for help. I would never recommend or patronage this store again . It must be a minority issue
Anonymous

14 July 2017

Definitely the place to go in Danbury. They're always careful not to "oversell" you on chemicals, unlike other places we've been to. Friendly staff, always have good advise and willing to take the time to talk through any water issues!
Anonymous

28 May 2017

The staff here is very helpful and knowledgeable, AND PATIENT! When we first started coming here, we had just bought a house that had a pool and a hot tub -- neither of which were we familiar with. They've been great with us - answering all of our questions thoroughly - and helping us through the aches and pains of learning about pool and hot tub ownership. No matter how busy they are, we're always greeted by name and with a smile. I highly recommend their services.
Anonymous

28 February 2016

Great service. Beautiful showroom.
Anonymous

21 May 2015

I have been a customer for over 5 years and no matter what the issue they are responsive, professional and friendly. Everyone I have dealt with is oustanding.
Anonymous

28 May 2014

Fantastic service, Rich, the co-owner, takes a personal interest in the quality of the work performed and his customers satisfaction.
Anonymous

09 October 2010

Great service, friendly, affordable, knowledgable.
Anonymous

07 April 2010

I use these guys to open and close my pool every year, and they do a fantastic job. In store service is excellent as well, most of the sales people are very knowledgeable and have been able to diagnose and treat any water issues that i have encountered.