Name: Harnett County Department of Public Utilities
Address: 700 McKinney Pkwy, Lillington, NC 27546, USA, US
Telephone: +1 910-893-7575

Harnett County Department of Public Utilities is a local government office, located at 700 McKinney Pkwy, Lillington, NC 27546, USA. They can be contacted via phone at +1 910-893-7575, visit their website harnett.org for more detailed information.

Location :

700 McKinney Pkwy, Lillington, NC 27546, USA

Contacts :

Added by Jopie, at 02 July 2016

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 4:30 PM
Saturday Closed
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Colleen Rothermund

20 September 2017

Harnett County is a piece of s*** they are the most crooked County if you don't have to be here don't stay here all they do is take take take they're no better than thugs on the street stealing your money that's all they are good for is just stealing your money over and over and over again the cops are crooked the Water Company's crooked everybody in Harnett County is crooked and the people that they hire are not even worth breathing
Trena Kirby

14 September 2017

This place is ridiculous. We are moving from out of county so had to drive a good 30 minutes to bring our paperwork for water hookup. Got there at 4:29 and at 4:30 was told 'we are closed'. "But I just need to turn in the application" - so the woman screams across the room - "are you still processing applications?" "Nope we close at 4:30." IT WAS JUST EXACTLY 430!! So I asked if this is the type of service we can expect once we move into the county. The response? "Yeah I guess so." Nice - keep striving for that mediocrity that keeps your bureaucratic job safe.
Matty C

06 August 2017

I see a lot of negative reviews, but I have never had a problem with these folks. They are polite and helpful.
Stephanie Morco

25 July 2017

I heard the customer service was terrible before I came in, but the employees were happy and helpful. It was a smooth process; however, it would have been better to fill out the form online so I wouldn't have to make a trip to the office and I could have had water on the day I moved in. The online form website looked too sketchy to input my SSN and all that.
Tarrell Pugh

18 July 2017

Love the atmosphere of professionals in the work place very helpful and information is given very promptly
Miriah Ray

22 March 2017

Very poor customer service. I called to check the status of getting a water meter put in because its been months and still hasnt been done and the lady acted like that was the hardest thing she ever had to do (type a few things on the computer) and had an attitude. By the looks of other reviews they need new staff in there. Sorry you had to do your job, i thought thats what you get paid for.
John Goldman

04 March 2017

I remember when I lived there their customer service really sucks. This entire County is a terrible place to live. The entire county government there is broken.
Ben Matthews

25 February 2017

Well looks like everyone else has had similarly negative experiences with them. Absurd, outdated technologies and manual form submissions. Also, outdated phone menu, seems like it's different every time I've had to call: half the time I can get someone almost right away and every other time it's an endless blackhole of menu options ("Here are 16 different options, pick one." *Selects an option* "Here are 16 different options, pick one." *..SELECTS AN OPTION* ""Here are 16 different optio" *Hangs up*). Just need to cancel my service but apparently I have to waste countless work hours to do so.
Nancy Everton

17 September 2016

Horrible service! There is nobody here but me and it is still taking forever for them to help me. The lady with glasses and gray hair african- American is steadly gossiping to coworkers and friends who stop by rather than do her job. My husband and I cringe everytime we come here, so stressful!
Tanya Chapman

09 July 2016

Awful place to do business! They turned my water off, said I didn't fill out a form, and been paying water bill for 20 years! Charged $185 to turn it on on a Friday at 4:45. No notification, no call, no nothing! Because I moved out for repairs, and moved back home, the water was never turned off, had to pay a fee anyway for a year. Even tho I wasn't in the home. Said I did not fill out a FORM??????? I've been paying the bill every month for 9 months and they just said I was illegally using water? I am not done and will pursue this!!!!! This is they're mistake. Not mine. Sounds like someone is embezzling money!!!