About
Location :
Added by Jopie, at 23 January 2017
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 12:00 – 4:00 PM
Gallery
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10 Reviews
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12 December 2017
I had a GREAT experience. The staff was very friendly and helpful. I wouldn't hesitate one bit on going back.
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27 October 2017
I would like to take this time and opportunity to say to all of the great men and women who work at H-D Louisville that you have first and foremost earned my business, as well as my deepest and most sincere gratitude and appreciation for all the exceptional work you have provided me over these past several years. A finer group of professionals that I have had the distinct pleasure to know and associate with does not exist. You are all truly exceptional in every way. If I were to mention all of the specific individuals by name and department I'm sure I would inadvertently omit someone, so I won't. Rest assured though, I think you know who you are and I say again, "Thank-you" for all that you have done for me and my Harley biking needs from sales to service and everything in between. I will most definitely and highly recommend H-D Louisville to anyone I know that is looking to buy, obtain service or any other biking need they may have. In closing, I have just one request from Management/Ownership; and that is that all H-D Louisville employees are made aware of this correspondence and that it be promulgated in methods that you deem appropriate. Thank-you again and I'll see you soon I'm sure. Sincerely, Carl "Doc" Loud
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23 October 2017
Love checking out the new bikes while there getting parts The staff is super friendly and a great bunch of people.
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07 October 2017
Thus place is beautiful inside. Sell both Harleys and BMW's. Greeted warmly by the receptionist as soon as I walked in the door. Excellent selection of Motorclothes and Chrome parts as far as the eye could see!
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01 September 2017
1st time visit, just went back to riding Harley ' s after 40 yrs of British & Japanese bikes so needed some mechanical advise & a few parts. Received excellent & friendly service in the parts & apparel depts. I'll be back. Also heard the Breakout start up, wow, I shouldn't even think about it, but?
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01 June 2017
Had a great time picking my first Harley. Lisa B was attentive and knew exactly what I wanted before I was even sure. The process was smooth and way easier than I thought it was going to be. The whole staff was very knowledgeable about their particular station and very friendly. I will definitely be back and will recommend Lisa B to my buddies looking to buy. Thanks guys!
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30 May 2017
Great place always friendly every time we go there no matter why we're there
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28 May 2017
Had appointment at a dealership and dropped off on Tuesday night. Appointment for Thursday. Picked up Friday afternoon and left. I'm traveling to Nashville area to visit my adult children. I tried a couple of dealerships, coming down and they weren't able to squeeze me in. I called this dealership and explained what happened and they said bring it in. They have gone above everything I expected. Rear brake pads very low, so I'm happy I stopped. Plus I spent over hundred dollars in clothing. Cody was my service writer and Mark is the man that made it happen. My bike and I thank both.
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18 April 2017
Dealt with Parts and Service department here.
Parts -- Called looking for a filter for my HD (Because bluegrass refuses to stock one). The guy over the phone took down my information, and said he was on the other end of the shop at the moment, but would get back to me asap instead of me waiting on hold. I can respect that. I was only 15 min ride away, so I just drove out. Talked to him in person, and he had my filter! They had some computer problems, and took some time to get me rung up, but he did give me a 10% discount for having to wait on him. The guy seemed very very frustrated, as calls kept coming in, but I appreciate what he did for me.
Service -- Swung into the service department to see how booked up they were. I had cash in pocket, and was looking to get new tires on my bike. I stood at the service window waiting and waiting. and waiting There was an employee that was talking to a buddy, but no one came up to offer me any help. This pissed me off, so I walked.
Im sure what you did over the weekend is much more important than helping a paying customer at the service counter.response / report this review -
30 January 2017
Talked with Brian Howard awesome guy. Treated us the amazing respect. And we didn't even buy one.
Update we happen to find a bike there we liked, very happy how we were treated. Would consider dealing here again even though we are over 4 hrs away.response / report this review
