If I could it would be zero stars. Seated right away but waited 20 minutes before anyone came to our table and it was the hostess to get our drink order. Then waited another 10 minutes for the drinks and the menu by this time the group that came in right ahead of us walked out because no one had been to their table at all. So your looking at at least 30 minutes their was maybe 20 people in the whole place so it was not busy at all. Once again another 15 minutes before our waitress finally showed to take our order and after that another 20 minutes and still no appetizer yet you had people at the bar getting food and they came in 30 minutes after we did. So hams never again and I will tell everyone don't waste your time. As for the food could not say never even got it.
If could rate zero I would!! Yesterday me and my co worker went there to have a drink and lunch. When we walked in nobody said anything. Then we got seated and had to push our booths back so we can sit in the seats we chose. We then sat down and waited for a few and NOBODY came out to give us silverware, see what we wanted to drink as a matter of fact nobody even said hello. It was people to a table that clearly ordered take out and us. She never stopped talking to come over where we were. To top it off once I opened the menu it was ranch stuck to a page and it looked gross. We got up and left and they didn't care. We were told have a good day smh. We went to chilli's right across the street and got excellent customer service.
Went here 11-15-17. Ordered original wings to go. I first got no receipt, the young man said it disappeared. I then got about 1/4 full container of ranch. I inquired if I could get more because it wasn't even full. The young man said he doesn't fill it up because it comes out the container. I said then I need another one. I waited a while and then he said they have to go get some fresh ranch. After all of this, when I got home the wings had absolutely no flavor! Needless to say, I don't be back!
I've been here 3 times hoping that something would change and it hasn't. The staff here is HORRIBLE. The hostess walked us to our table while on her phone, mumbled something and walked away. After a 10 minute wait (there were only about 5 occupied tables) I stopped a waitress and asked if she could take our order. 5 minutes later she came back with a green marker and scribbled down the order. 25 minutes later our food came out (meanwhile 2 other tables walked out because of the service) The food was good but the waitress acted like we annoyed her. She had the worst facial expressions, no conversation. I sent another waitress to get her so we could pay. She came to the table and said "you guys looking for me?" It's always a bad experience and the managers are no better so don't even bother asking for one.
This place was not packed at all and I know why. Ten minutes for two waters and thirty minutes for two chicken sandwiches that were poor quality and slightly higher than room temperature. People got up and left due to long wait times and bad service. Get it together or shut it down this was a horrible dining experience.
If i could give negative stars i would, but one is the lowest you can go.
I will go out of my way to avoid this restaurant. We arrived around 5:30pm and were told there would be a 15-20 minute wait. There were multiple open tables but, no big deal, it's a sportsbar on a Sunday; I get it. After half an hour we were taken to our table where the only hostess working told us "The kitchen has requested we let people know it will be at least an hour wait after you order."
Seriously? You make people wait half an hour only to tell them they will be waiting at least another hour? The kicker is, they knew this information when taking names for seating and were not advising people of the extra wait time upfront. I know this because I was next to the hostess station as people were coming in.
This is either poor management or poor planning. Either way, I will definitely NOT recommend going here and will make sure friends visiting know to stay away.
When we first arrived there was no host at the stand or any visible employees but they were definitely open. After waiting a while, we decided to go to the bar. It was so dirty! Food left on the counter, straw wrappers & toothpicks. Still no sign of an employee. Phone kept ringing & no one came. We were so disgusted & disappointed that we left and went to Chili’s across the street.
Nothing special with the food I had. Burger was good. The fries could've been cooked more and needed more salt. The wings were odd. The flavor of the ham sauce was weird. The atmosphere was good
Slow service at 11:30am with a virtually empty restaurant. Food was pretty good but nothing to write home about. The sweet tea was excellent..
Met 2 friends there for drinks and dinner on a recent Sunday evening. We sat on the patio which is the best place to dine there. Our waiter was great. We all had the burgers and fries which were very good. Always have a good
Six of us for Father's Day arrived at 11:55 and about 15 people were inside. Thought it was going to be great because waitress Rochelle seemed super. But then it took 30 minutes to get food--for only 5 of us. Took another 10 minutes for my daughter to get her food. No apology. No offer to comp the meal. When we got the bill, I asked about it and was told 1/2 off only for that one meal, which is what I thought was appropriate too, but the manager should have come out and apologized and I should not have had to ask for it. Empty restaurant and you can't get food out faster than that or even together? And the new turkey bacon avocado was pretty average. Not a winner. Burgers were good. French Dip is usually a winner but completely tasteless today. Will not be returning.
Waited an hour for a to go order at 830pm when they weren't even busy. I had to leave quickly after finally getting my order because my plans were about to be canceled. Opened the box to eat my food on the way there and it was no where near good enough for an hour wait. Ordered a buffalo wrap. It was extremely skimp on EVERYTHING it Literally fell apart when I picked it up. I was so frustrated I just threw it away and stopped at a drive through. Its sad when McDonald's can put together a better meal for cheaper. And funny I chose hams over another restaurant because they usually mess up my order.
Been eating here for years and even order the same thing most of the time. And I have NEVER had an experience like this.
Thank you hams for ruining my already ruined day.
I decided to stop in for lunch. I was impressed by the atmosphere. It was bright and pleasant. I'm planning to dine there with my wife in the future so that I can get experience the evening atmosphere. The food serving size was plentious and was delicious. I highly recommend your visit.