Almost perfect. Need to have pay TV or on demand.
There was an unusual slip at breakfast.
Service great.
Room splendid.
Deceptive practice: I made a reservation at the Plaza Athenee with free cancellation through Expedia (see screen shot). When the confirmation came, there was no free cancellation. I called right away but Expedia said there was nothing they could do and the hotel would have to release the funds. When I finally spoke to the general manager after several unreturned phone calls to the hotel, he (David Cohen?) was extremely rude, blamed Expedia, and refused to release the funds or to help me resolve the issue. When I pointed out that he had contracted with Expedia and shared responsibility for the deceptive screen shot, he said he could not refund the money because the hotel needed it and he would have to do it for everyone. I would not trust Plaza Athenee to deliver on anything they promise after this experience.
Very good service. Room wasn't cramped. Kind of felt like I'd traveled back in time 70 years with the decor. Location is fine. Not particularly close to anything but not far either.
Location great. Rooms smell like the familiar odor of Clorox, mold, mildew and an old building. Staff is very nice. Great water pressure in the rooms.
First, the service here is top notch. They deliver on their promises. The rooms are nice, and functional. They are also very quiet. I greatly appreciated my stay here.
I had a meeting with someone who was staying there. It's a really small bar. We were there after work, and the place was almost empty. I guess it's a good place if you want to drink privately. However, for the prices they charge, I would expect something a little more interesting. There are many nice upscale bars in the neighborhood.
I'm a bit of a Plaza boy, myself. I haven't even been here but I can assure you it's much better than Trump Plaza. One of their desk clerks called into my business to ask us questions about what we offer for a guest that was staying at their plaza. That is so cool. The staff is so friendly that they are willing to save your lazy bones the time and effort to call a business nearby for you, ask them your questions, and still be cheerful on the phone. 5 stars.
Beautiful UES hotel. Not ideal for conferences, however.
The hotel seems upscale but has some simplistic elements to it. The rooms are comfortable but not necessarily worth the rates. There's only one restaurant in the space which is pricey so bring your own water bottles and snacks, or prepare to go outside the hotel for anything.
We stay at this hotel several times a year due to its location and quality of facilities and outstanding staff. They all seem to genuinely care about the stay being memorable and enjoyable. We look forward to our next stay next month. Thank you Plaza Athene!
I love this hotel. The staff is awesome.
Amazing location. Small place, with good service. Room was nice, and the breakfast at the hotel was a nice simple treat for mornings.