Name: Greenway Ford
Address: 9001 E Colonial Dr, Orlando, FL 32817, USA, US
Telephone: +1 888-832-6125

Greenway Ford is a car dealer, located at 9001 E Colonial Dr, Orlando, FL 32817, USA. They can be contacted via phone at +1 888-832-6125, visit their website greenwayford.com for more detailed information.

Location :

9001 E Colonial Dr, Orlando, FL 32817, USA

Contacts :

Added by Jopie, at 21 March 2017

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 9:00 PM
Wednesday 8:30 AM – 9:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 9:00 PM
Saturday 8:30 AM – 9:00 PM
Sunday 11:00 AM – 7:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Ruby Lucia Mercury

24 December 2017

Went because we loved that they had a great inventory and Carfax available. We feel in love with a car. When the final numbers came back it was 2K over the listed price! They even wanted to charge us $800 for the tow that brought the car to the lot! Not even with a new tag, we're transferring our old one. They lost us as customers. We will not recommend them either.
Nathan Boyett

16 December 2017

I visited this dealership twice in the last year and am displeased with both very different experiences.

About a year ago I visited to check out a used Mustang advertised at a surprisingly low price! Upon my arrival I was informed this Mustang had recently been sold but was not yet removed from their website. They tried to sell me on one more than twice the price instead. I understood the website explanation initially—but as I kept searching, this Mustang never was removed from their site and somehow was even “reduced” in price in the weeks to come! I think it was a false advertisement leader to draw in customers.

Fast forward a year later and I actually did buy a used Mustang from a different dealer. Yesterday, I took it here to have a full inspection completed. When I pulled into the service department lanes, the employees did not pay me any attention and I began to wonder if I was even in the right place. I got out of my vehicle and asked some questions but the employees didn’t seem to know if they did full inspections. I finally got connected to someone who said they did, in fact, do full inspections of used vehicles but I’d have to make an appointment for the following day. But even with this, my next steps were not clear. They did not seem very interested in me becoming a customer.

I called Peacock Ford instead and they were responsive, friendly, and matched the inspection price! I went there today and had the work I needed done well and in a timely manner. I was happy with their work and recommend them instead of Greenway Ford. I do not plan to return to Greenway at all.
Alen Trobradovic

13 December 2017

Chris at the collision center has been great! My vehicle took a little longer than expected to get fixed but Chris was able to cover me, free of charge, for 6 extra days of the rental car while my car was at the shop. When we came to a disagreement about the timeframe, Chris was very calm and understanding which I truly appreciated. Will post a follow-up once I inspect the vehicle but so far I would definitely recommend this place!
David Swearingen

08 December 2017

Got our suv serviced. Friendly staff, clean place. Paid $150 bucks for a detail and the car looked like new! Ive paid over $200 before and not had nearly as good of a detail job. They even did the engine.
A Mad Enthusiast

20 November 2017

Got in and out without hassle. Price for oil change was competitive. Service rep (Nathan) was outstanding. No hidden fees or surprises. Free loaners provided by Hertz onsite for anything taking over a day.
Justine Calahatian

27 October 2017

I've been to many fords and other dealerships and the service department here is fairly disappointing. I went in one day and was told that you require an appointment and they do not do walk ins. If you tried to do a walk in they would tell you they will try to fit you in between cars but don't know how long that will even take. I came back for the new appointment and was greeted as regular. But during the wait, I wanted to check the progress of my car and was asked by someone if I needed help and I agreed. I walked towards the back doors to look through to see if my car was being serviced and she told me that I could not stand a certain area or past the doors (seriously lady I can read the employees only sign). My overall service with an appointment in the morning took almost 2 hours which to me should be shorter if I have an appointment. I've had walk in to other dealerships and my service would only take an hour to an hour and a half. Lastly over the phone I was told that they do use the Ford rewards program but as I was paying I was told this dealership is one of a few that does not take it. So I had a free oil change on my account but was not able to use it and had to pay the full price. Will not be coming back to this dealership.
Brittany Spencer

12 October 2017

My boyfriend and I felt extremely uncomfortable after we left yesterday. The salesman was stereotypically pushy. We let him know upfront that we were not looking to buy today and that we wanted a used car. Instead he marches us right to the new cars and insists they are a better deal. He asked my boyfriend about colors and ignored the answer. He asked him about budget and ignored the answer. He continued to insist that this dealership was the best and that Ford sold more cars than any other company (which was a little strange considering we were already looking at Fords at that dealership). He talked SO MUCH and kept drawing our attention away from actually looking at the vehicles. When we finally made it over to the used cars, my boyfriend finds one he likes but again says he’s not ready to buy. The salesman goes on about online advertisements and how they always lead back to this dealership. It was like the more we tried to leave, the more pushy he would get about us signing a deal. While they’re sitting in the car and he is talking my boyfriend’s ear off about deals and insisting he can get him the best deal, I look at the underside of the ($26,000 used!) car and see that it is completely rusted. He gave us his card but we plan to never go back. In short, he disregarded our needs and disrespected our time.
Richard Mojica

04 October 2017

I removed my review because the Used car manager has reached out to me and is going to right the wrong from my previous visit. He has promised to make sure my sister gets in a vehicle similar to the one we originally looked at. He told me he is willing to do whatever he can that is within reason to make my sister happy. I am giving them three stars for now and once things get taken care of I will change it to five stars. I want to thank the manager for reaching out and doing everything he can to make my sister happy.
Jess Martens

27 September 2017

David the service advisor boss and Kristine my service advisor were amazing! They quickly took me in, got my issues written down, even went above and beyond to make sure my experience was nothing short of phenomenal! I have had previous bad experiences at this dealership but these two completely changed my whole dynamic of them! Thank u so much for helping me get my baby back in a timely manner while also completely changing my perspective of u guys! I truly appreciate what both of u did and I will be back again! Hopefully not too soon! Thank you!!!
Ken Baxley

04 September 2017

Scheduled appointment with salesperson and he was not there. Got handed off to another. They did have the vehicle I was looking for as advertised. We quickly agreed to a price and trade, then was left for over an hour. Only after I was about to leave did they acknowledge me. Only provided with one key when the deal was completed. I always have received two keys when buying a vehicle. I expressed my concern over the slow process and only receiving one key. It was not an experience I want to repeat.
Heather Heidemann

28 June 2017

I knew the car I wanted and called/emailed ahead of time. They were very patient as I had to drive two hours to get there. The car was waiting and they made the process seamless and let me take the car home with the promise of the financing that I received from my credit union. They did not try to force their own financing on to my purchase. They even handled my rental car through their company so I did not have to worry about that either.
Carolyn Simonton

24 June 2017

I called Greenway Ford on Tuesday to make an appointment for a recall fix on my headlights. I was given an appointment the next morning. I was told I could bring it in as early as 7 a.m. and leave it or or wait for it. I had it there a few minutes after 7 and a gentleman very helpful in the process. I left my car there and was told Diane Hart would call me when my car was ready. Later that afternoon I got the call that my car was ready. When I went in to pick it up I met Diana. She went over the invoice with me and asked if there was anything else she could do for me.
Eduardo Bacelar

18 June 2017

Our family car is a lease and we were told we qualified for an early bird lease end. And red carpet costume. Getting there we did not get the sales person we had an appointment with. And the sales person was care less and, wanted to give us the same deal of three years ago. With better credit and returning the car 10.000 miles less. Very disappointing experience. Going some place else. Ford just lost a costumer.
Yehuda Galili

02 June 2017

Both sales and service showed excellent customer service and care! Amazing people. Can't believe this is a dealership. Leased my 2016 Ford f150 from Dimitry fro sales. Really nice and honest guy! Then service guys and girls were also amazing when I needed an oil change.
Dawn Redmon

28 March 2017

I just wanted to review Troy Burns because he is amazing! I didn't end up purchasing here, not because of him, but because of the car not being there by the time I needed it BUT I wanted to make it work so bad because of how awesome he is! He went out of his way, working while he was very sick, to help me by email for a week and he did a great job for me. He is quick to answer, cares about what is best for you, and treats you like a person and not a dollar sign like so many other places! He truly has your best interest in mind and wants the best outcome possible for you. I can't thank him enough and I am very sorry it didn't work out, he definitely deserved that sale!! Thank you Troy!! I will send people your way any time I can!! He provided exceptional customer service and was even going to go out of his way to deliver the car for me because of the situation I was in! GREAT person!!