About
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Added by Jopie, at 25 May 2017
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
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15 Reviews
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30 December 2017
Hi my name is Amanda Woods and my team advisor was Evan. On behalf of Grainger Honda and their Staff I was very pleased at how professional and kind every one was. The wait was not long at all and my car was done in no time. I highly recommend Grainger Honda and will be a returning customer in the future!
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12 December 2017
The Green Team, headed by James Hammond, once again gave us wonderful service! James was on point with communicating what was happening with our car through the whole process. He also went to bat for us when he realized that part of our repair was tied to a previous recall/warranty to help save us money. They also got us set up in a rental car since the repair was taking slightly longer.
Top notch service from James and the folks at Grainger!response / report this review -
06 December 2017
The car I was looking to purchase was very limited and some dealerships were charging additional markups above the MSRP. I did a search all over the east coast and one of the places that popped up was Grainger Honda. They were thousands below what the places closer to me were listing the car for, so I decided to drive the 4 hours. I’m glad I did because it turned out to be the best car buying experience. I had planned on getting to the dealership early in the morning but had some issues on the way. Sam Grainger personally called several times to help me out and make sure I was taken care of. When I finally got to the dealership, I got to meet some more of the Grainger family. It really felt like I was being welcomed into their home than to a place of business.
Luke Grainger helped me out with looking at the car and checking out all the features. He was very easy to work with and made the whole process go very smoothly. I dealt with Greg Haywood in finance and he was also very professional. I never felt uncomfortable or pressured to choose something I didn’t want.
I’d love to do business with them again the next time my family needs a vehicle, even if my local Honda dealerships have the same car on the lot. If you guys are reading this, thank you for everything!response / report this review -
01 December 2017
Currently work is being done on my car to resolve an issue originally thought was one thing, but turns out to be something else. I appreciate Steve Morgan’s continued effort to resolving the problem. He’s been our service manager for over two years and I’ve always been impressed with his professionalism and dedication in servicing our vehicle. Great person and deserves recognition.
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29 November 2017
My sales representative, Payton Thompson, was very professional and thorough in completing my sales transaction. I feel confident I chose the right dealership through which to make my purchase, I look forward to a good working relationship with them in maintaining my car. It was a good experience after doing my research and making the rounds of several dealerships before deciding on making my purchase through Grainger Honda and working with Payton Thomas.
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30 October 2017
We have bought both of our cars at Grainger. Each time has been a special, positive experience. They take great care of their customers and have prices, deals and warranties that can't be beat. Thanks Rick Villegas, and everyone else in the Grainger family!
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27 October 2017
Car shopping is not exactly a fun experience with a toddler in tow however, I can’t imagine anyone being more patient and helpful during this time than Tara Mullinax at Grainger Honda.
Tara went above and beyond to make this experience as stress free as possible. I can’t thank her enough!response / report this review -
30 September 2017
My experience was like nothing I've ever felt like for a long time. I've been riding in a truck that I purchased new back in 2002. God showed me that he was bigger than what I was asking for. I am thankful for Payton Thompson for showing me that I can have anything I desire. He was very professional and courteous and patient with me. Thank you Payton for blessing me and know that God is gonna continue to bless you and your family.
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12 August 2017
Initially, I purchased a 2012 Ram 1500 with 73000 miles on the odometer in order to lower my payments . Grainger Honda was very accommodating and I was satisfied with the purchase for a short while. 8 days after buying the Ram a loud tick developed in the engine bay. I took the pickup back and they agreed something was wrong and were determined to fix it. They had to sublet the maintenance to a Ram dealer to address the issue because it was covered under the Ram power train warranty. The Ram dealer had my truck for 3 and a half weeks and replaced one of the cam shafts in the engine because it was damaged. Grainger Honda was great during this time. They provided a rental free of charge and kept me updated as much as the other dealership allowed. When I received my Ram back, it seemed different but the tick was fixed. Less than two weeks later a new tick developed and I was done. However, the great staff at Grainger Honda helped to facilitate the purchase of a 2012 Chevy Silverado that I am enjoying. Thank you to the sales staff, to the service team and to Patrick Grainger for helping make a bad situation feel like a bump in the road. I appreciate that you care about your customers and will continue to do business with the Grainger family as long as I live in GA.
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18 July 2017
Spectacular service! Steve Morgan went above and beyond to be sure my vehicle was taken care of and I was satisfied. The cost of the service was several hundred dollars below that of your nearest competitor. When I picked up my vehicle, you had added a military discount and even came in under the original quoted cost of service. Thank you. I can now rest assured that my wife is driving a reliable vehicle while I am deployed. I will come back for future services and will recommend your services to anyone I know.
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06 July 2017
I bought a certified CR-V EX yesterday from Grainger Honda. I'm 70 years old, bought a lot of vehicles, and am a hard but friendly negotiator. Kevin Schroder bent over backwards to get us in the right car. He met every single request I had, bar none! I made a new friend and will recommend anyone I know to work with Kevin. I must say, I don't like the financing part of buying a car for several reasons. However Derrick was the exception. He also worked diligently and in fact exceeded my expectations. He is warm, great sense of humor, and a true gentleman. I count him as a new friend along with Kevin. My wife is thrilled with her newly purchased CR-V. That says it all. Thanks Grainger, hats off to you!!
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21 June 2017
Words can't really explain the experience I had at Grainger Honda this weekend! I was traveling from Atlanta to Savannah for a much needed mental break and my car broke down. Steve Morgan and James Minter provided superior service! I was stressed, overwhelmed and strapped for cash! Morgan reassured me that I would be back on the road in no time. Superior repairs, great customer service and phenomenal compassion. They provided quick and thorough service. They went beyond the call of duty and provided extra perks and lots of compassion for my situation. I am forever grateful. When I'm ready to purchase another vehicle, it's worth driving 250 miles to Grainger Honda.
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03 June 2017
Grainger Honda is top notch. I have bought two cars from them over the past 12 years and they have not disappointed in terms of customer service. I recent went 2 weeks ago to get my Honda Civic serviced and Evan from the Red team was so very helpful. When I showed him how my side mirror was weirdly damaged, he immediately got the service manage Gil who confirmed it was a manufacturing issue. I'm now scheduled to come in Monday to have my mirror repaired. Everyone is always helpful and I feel as if I get top quality service. Evan- you are the best! Look forward to working with you again.
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01 June 2017
This is my first purchase buying a car out of college and at first I was a little nervous coming into Grainger Honda and felt way out of my league. I was wrong to be nervous, as I walked in the door I was greeted by the receptionist and directed to Danielle who introduced me to Luke. Luke was awesome! since I already knew what car I was looking for he took me right out to the lot for a test drive. Still unsure about buying the car I left the dealership to thing about my decision. The greatest part about all of this is that it really seemed like Grainger was on my side with this process. Being a new buyer and not 100% sure on really anything that they were telling me, I did not at one point feel pressured to buy but more so welcomed to ask questions and voice concerns. Unfortunately I had to get rid of my old family car as a trade in, but the deal they gave me on the car I wanted was amazing! Brian Tucci, whom I dealt with on the second day was awesome and explained everything to me so that I could understand everything that was going on. Although there was some miscommunication in the process and some waiting around Brian handled the situation the best way I think anyone would be able to. Also Derek in financing was awesome! Very personable but at the same time so professional! All of those mentioned really made me feel like they were really on my team in this whole process. Also got me huge brownie points with my girlfriend who absolutely loves the car! Overall this experience was awesome, I would highly recommend Grainger Honda to anyone who is looking to buy a car or anyone that is new to the process! They will take great care of you. Awesome, Awesome, Awesome experience!
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01 June 2017
This dealership has the most generous and caring personnel ever. It's been such a long time since purchasing a new vehicle, and they made me feel right at home. The sales rep worked on a stellar scale to make sure I was comfortable in purchasing a vehicle that best suited my needs. I couldn't be any happier than I an now. I want to thank the Grainger Honda team as a whole for giving me the pleasure of being a satisfied customer.
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