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Added by Jopie, at 11 March 2017
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11 Reviews
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21 November 2017
Sylmar may be a little out of the way, but this is worth it. The rooms are clean, no exposed wires or bugs. Very happy for $68 a night. Staff is great too. Highly recommended.
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23 October 2017
The rooms were nice and comfortable. The hotel however was right next to the highway so I would occassionally hear cars driving by throughout the night. The person who helped me check in was friendly and patient with me because I had no idea what I was doing.
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22 October 2017
Reserved the room two weeks in advance, however I decided not to pay for the room at the time of reservation. Prior to arriving at this location I called in advance to make sure my reservation was confirmed and checking in would run smoothly. Attempted to check in and was told that my reservation was canceled. The front desk lady stated since my room was not paid by midnight they canceled my room. Initially the reservation was for $90.00. I was charged $136.00. Huge difference! I needed a place to stay for the night so I payed. Walked into my room and noticed that the bed was not done, trash was still in the room and used toilet paper was on the bathroom floor. I've stayed here several times and been loyal. But $130.00 for one night is definitely not worth it. Just wished I was advised ahead of time that I must pay before midnight when I called to confirm my reservation.
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12 October 2017
Good nite inn is a good mid scale hotel - that has excellent customer service. I have been coming here for over 10 years just to get away from the hustle and the bustle.. All the girls I have meet have been great - I don’t see the older one any more so clerk 48 is the best Manager Mike is awesome also!!! but, I need y’all to have a point system so after reserving so many room - I qualify for a free one 😉
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02 October 2017
The price was excellent for three night.The front desk,maintenance,and housekeeping is cheerful and very helpful.My family had a good hot shower. Denny's is right next door and McDonald's right across the street.It was convenient for my family.The pool was great cause it was humid that week. The air conditioning works more than my coolant in my homeI felt like I was in Antarctica.Overall.thank you I really appreciate.
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04 August 2017
I gave this hotel 4 stars because it is worth it for the money. For 3 nights I paid $250 (after tax) and can say it did the job well. The rooms could smell a little better but the room was pretty clean (minus the comforter, which we took off right away) and used just the sheets. The people at the front desk were helpful. Would I stay at this hotel again? Probably not, I would try to find a better hotel nearby BUT for a 2-star hotel, this place gets the job done and wasn't too bad of a stay. The bedroom is a little outdated but everything (including the bed and bathroom) were clean. I can tell the staff cleans the rooms well because I saw/heard them cleaning a room for more than an hour. Do I recommend this hotel? Yes- for the price, it is better than a motel, the location is good and rooms are manageable if all you do is plan on just sleeping here.
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05 June 2017
I loved the room as the beds are everything! I slept like a baby, however there was a hiccup when me and my service dog checked in. I was intruded upon and asked to explain how my dog was helpful to my disability and to tell them why I needed my dog 🤔😶 I was immediately embarrassed and felt like they were not going to honor my reservation I placed online. The next shift that was on staff again commented towards me "excuse me, but dogs are not allowed on property", I immediately felt like hiding under a rock but stated in a calm voice that she was my service dog (who is registered) and that the staff was already notified. I feel so bad at this point that I hardly felt confident and welcomed. Other than that, the cleanliness and cleaning staff were super sweet and I would stay again minus the intrusion. Thank you.
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24 April 2017
We had a third floor room which was no problem. We had come back from backpacking so I am sure it was from our packs but there were ants on one of the beds. Not sure if the hotel or our packs so take it with a grain of salt. McDonald's and Denny's right by which is useful.
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28 March 2017
So basically you get what you pay for, we didn't need the hotel much except for a couple hours of sleep each night. Hair on clean towels was the grossest thing I've seen. BUT my real issue is that I've called twice now about items that went missing from my room. I just got new glasses and the guest service on the phone hasn't done much to aid in finding them. She said she'd call in an hour after maintenance got there and checked where they keep everything. 4 hours after my initial call and STILL no call back. If I don't get these glasses or my charging cube back, Somebody owes me $320 for less that two week old glasses.
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22 March 2017
Rooms were prepared well when we arrived. The was dust on random hardly touched objects, like the welcome letter holder, there was also only socket that would hold plugs firmly, all the others would randomly unplug if moved. Other than that, the stay was great and the check in staff was very informative and gave us ideas for things to do during our stay.
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18 March 2017
Excellent customer service at a late night check in, which is often rare at other hotels. Older rooms simply furnished, clean, and a good location. I'm pretty sensitive to smells, and this hotel has none of musty smell many doand the bathroom was incredibly clean which is always a good sign.
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