Name: Glockstore
Address: 4770 Ruffner St, San Diego, CA 92111, USA, US
Telephone: +1 858-569-4000

Glockstore is a store, located at 4770 Ruffner St, San Diego, CA 92111, USA. They can be contacted via phone at +1 858-569-4000, visit their website glockstore.com for more detailed information.

Location :

4770 Ruffner St, San Diego, CA 92111, USA

Contacts :

Added by Jopie, at 22 May 2017

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

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Anonymous

19 December 2017

The store is amazing, the online side is the WORST business ever. They take 3 days to ship out an item which is fine, but they charge 17 dollars to ship in California some pins and a extended magazine release.
Then I ordered another item which said it would be shipped priority mail, they then shipped it FedEx because they have better insurance. I don’t have a FedEx location within 30 miles of me to pick up a package because the Glock store required a signature and I’m not home while FedEx delivers.
Before they even shipped the item I called and told them the problem and the customer service rep said “ it already being packaged so i can’t do anything “.
Well if you guys can’t do anything I’ll make sure I don’t order anything from such an incompetent online side of a company.
Once again, the retail store in SD has some awesome people who are super helpful and welcoming!
Anonymous

01 December 2017

Great customer service. I purchased some products and they installed them right away, no charge on my glock 22. I will return and will recommend the glock store to anyone. I live in Fresno California which is in the center of the State. I had some business in the area and I am glad I stopped by.
Anonymous

19 November 2017

Not discounting the one-star folks, but my experience was different. Been here twice (store is 1.5hrs from me). First time, service was prompt and friendly. Bought some stuff I thought I needed. Second time, drove down to address a trigger issue. Staff (don't recall his name) worked with me to troubleshoot and point out I didn't need the stuff I thought I needed the first time.components worked better without it. They were happy to refund me the difference (which I turned around and bought something elseit is a candy store afteralllol). These guys were great! No hassles, no excuses. Even got to test the trigger adjustments in their range without charge - very cool!

As far as future purchases, if I need anything else from them, I would not hesitate to make the 3hr round trip. Now to fix the remaining issue with the firearmmy skills, which I'm sure the Glockstore crew can help address as well.
Anonymous

07 November 2017

I’ve been to a lot of fun shops and this staff is the friendliest and most knowledgeable if encountered. They totally understand and can explain all of the Glock pistols and the aftermarket products they sell to enhance them. I can’t say enough about the staff. Fantastic.
Anonymous

16 October 2017

I have ordered 4 items and made sure everything was on stock (I called before I placed the order). The clerk assured me, that they will ship it out right the next day. After two days without any shipment notification I got in touch with Glockstore via the chat and asked how far the shipment is. The clerk gave me the feeling, that they already had everything doe for shipping and it will leave the store right away.
The day after that I still did not receive any shipping information so I called. The guy on the phone explained that one item is missing and they will have that on stock 1 ½ weeks later. I asked him to send out what they already have on stock. He said that this is sure no problem and did send me an email which said right that. Two days after that still no shipment information.
Now I cancelled this order and will never order again at Glockstore.
Anonymous

24 September 2017

Visited on their anniversary day event. I've never been here before but will definitely be back. Mike told me he was new there but was great & very knowledgable. He helped me find the right model to get my son started in shooting. Thanks, Mike!
Anonymous

18 September 2017

I've gotten magazines, conversion barrels, and custom back plates from these guys. Very good communication, always. I had a custom back plate that was a touch wonky, I sent them a video, and they immediately shipped a replacement. On a Sunday!
Anonymous

14 September 2017

Great customer service. They should send an email a confirmation of an order automatically,. When I didn't get one, I called and they immediately sent me one. The order arrived in a timely manner and I would buy from them again.
Anonymous

30 August 2017

Super awesome staff! they help me out when I got over-excited because I thought my order was ready turns out, it had to be shipped from the warehouse before pickup. they were still able to fulfill my order. thanks guys you're all awesome
Anonymous

23 July 2017

Friendly knowledgeable staff. You can be very hands on with the various pistols. The staff is super friendly and helpful without the feeling of being pumped to buy. They have a product that sells itself and they know it. Shout out to Vic, he's on point with suggestions and helpful advice wether you buy or not appreciate the fact that he always informs customers who is next and greets everyone like an old friend. I'll be back for sure.
Anonymous

13 June 2017

Over the top customer services from Colby from start to finish ! Great sales rep really worked with me and my wife to make sure we were well taken care of. He would talk through all the parts with me and what would best suit my needs, Even after he installed a part and then after feeling that it wasn't for me he was extremely respectful and helpful in finding something that would! I look forward to coming back for all my Glock needs and I'm pretty stoked to use the indoor range
Anonymous

07 June 2017

Placed order on evening of May 30, order approved May 31. Morning of June 2d via chat was told parts were in Stock and would be shipping today End of day, no shipment notification, "still pending fulfillment" I am an Amazon Prime member and would have had my parts yesterday

Update Spoke with customer rep who was very helpful, and explained they were backed up over Memorial Weekend Yet no one was working on Sat or Sun in shipping to clear backlog Management needs to read their reviews and customer feedback

Final update, order shipped on June 6the In this day and age of Internet commerce, that is unacceptable By all means shop with them, lots of great accessories, helpful staffbut be aware, they have a disconnect somewhere
Anonymous

31 May 2017

Not sure about he lower ratings but this place is fantastic. Was able to walk in with my wife and get two hours of instructor training. She is much less hesitant at the range now and even I learned the modern handgun grips in short order. Five stars all the way around.
Anonymous

29 May 2017

Called a couple days ago. Asked to leave a message for someone. Pretty sure the person I called air-wrote the message. Still no call back for my inquiries.

I get it that stores can be busy but I also know that's not the only store for glock parts.
Anonymous

29 May 2017

Whatever their past issues were from reviews the staff couldn't have been more helpful yesterday. I had three staff actually help me and about 3 others try. They offered and had me get one of my firearms and installed some items, recommended others when the greater $ wasn't worth it to them. They didn't talk down to me like a lot of gun store guys usually do. I was there at a busy time as well.