Fantastic service every time I go.
Let the buyer beware! We bought a Honda Ridge Line truck there. The day after we drove it off the lot, we discovered the CD player was not working. Called the dealership, and they couldn't/wouldn't help us. Just this week we were stopped by a state policeman for the tinting on the driver's side window and received a $147 fine. Glenn Bush sold us a truck with illegal tinting and did not even inform us this was the case. Hey Glenn Bush: It's called CUSTOMER SERVICE and HONESTY. You lost our future business. Unless you want to risk buying an illegal vehicle, don't go there.
Great placealways courteous and helpful.
Extremely bad experience. They sold a truck to my son, his first vehicle, and it was in in appearance a very good vehicle. It is a 2010 F-150 with 84, 000 miles. Three days later we were checking the fluids and found the oil to be full of filings and totally black. Had to have an oil change within three days after purchase (they had it listed as one of the items the took care of when they took it in on trade). Talked to ( Dave Bond) salesman he did nothing and told no one. Talked to GM, Mike when the seal gave way on the windshield he said he was sorry but nothing could be done. Now the evaporator, on the A/C is gone! Again, GM Mike says he can't do anything and is not willing to help. So, now my son has an additional $2000 bill, plus cost of window re-seal. Also, the nice paint job on the fender wells on both sides of the bed have, in less than 2 months, rusted through. Nice job Glenn Bush. I assume your next sales slogan will be "Caveat Emptor" or Let the buyer beware. Oh, and let us not forget the additional warning words of Mike "That's what you get when you buy a $12, 000 truck" So, I guess you need to only buy new at his dealership. Hopefully, they will stop using Jiffy Lube's practice of charging for services not done for all their other customers. I probably wouldn't be so upset if they tried to help, in ANY way, but they didn't. They wouldn't even try to do it a reduced labor rate or cut their profit on a new part. They are in business to make money. I get that. However they are consciously ripping off a 19 year old kid. Keep it classy, Glenn Bush!!
In response to the owner. I have had the truck to Bairel Ford in Zelienople. The only time the Glenn Bush actually offered to help was AFTER I had already changed the oil.. They offered to change the oil I had just changed. Made no sense. I could not afford to go there for an oil change, even if I wanted to, as the dealership is over an hour away.
As for the rest, there was no offer of help. Unfortunately, neither he or I can show proof to the contrary, regarding our conversation. Also, my son drove through heavy rain water not flood water and the vehicle has NEVER been abused by my son. The water found in the vehicle was from a leak in the windshield seal (confirmed by Baierl Ford). These are facts made up by the dealership owner/manager out of fear of the true being known. The items I have indicated were documented by both my insurace company and Baierl Ford. I did ask that he would purchase it back, yes, but as an act of good faith on his part. You can forget that! Upon reflection, I still believe that people should deal with a different dealership. I know it's hard to find other dealerships without having to travel a good distance. Good luck.
Seem like very nice cars
In & out Amazing
A quality establishment, with friendly, helpful employees. They were never pushy, and I never once thought that they were more interested in making a sale than ensuring my satisfaction with my new automobile. I'll definitely be refering friends there.
Amazing place with amazing people! I went to the dealership to just look at a truck, purchased it right after the test drive. No high pressure tactics, just straight forward talk and prices. What a great dealership! You will leave feeling confident that you have a solid vehicle and a great team behind you if any problems arise.
A very pleasant experience. No complaints. Everyone from the owner to the sales person was friendly and helpful. No Bull, they were straight forward. I would recommend this dealership to anyone. The only dealership that had the exact vehicle I wanted. Thanks for making my car buying experience a pleasurable one.
Chris, Indiana,Pa