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Added by Jopie, at 01 September 2016
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8 Reviews
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07 July 2017
Seems like its getting a lot better under new ownership. Stop in and check out the new variety, reasonable parts and installation as well
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28 June 2017
This place will never get my business again. I took my son's quad in for service, they didn't do what I had asked them to do, they said the tapping was "normal" and it is "fine". The whole reason I took it in in the first place was to have them pull the head and check it, which they did not do. I was dumb enough to believe them when they told me the head was fine, and after less than an hour of riding, the rod (that I had asked them to check and change if needed) broke and it is now in a qualified shop being repaired. Additionally, they insisted that the starter wasn't working properly (it was when I brought it in). Charged me about twice what I can get it for from Yamaha, and it didn't turn over any different. Beware of the service department here.
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11 June 2017
I needed my bike inspected, and I heard they were open on Saturdays. For me to get it inspected on a weekday is really hard, so going to a place that is open on weekends and can inspect is a plus. The harley dealership can take hours - and I didn't want to wait. So I tried here. The inspection was quick. Only quirk was, they told me that all of the brake pads were almost to the wear bars and needed changed. Well, I said I can do them myself and so they noted it on the paperwork that they were low. Fine. I know this is BS because I did them I year ago and they may have 2000 miles on them.
So, are they trying to get money out of me (scam) to get the business, or do they not know harley brake pads, on newer bikes are not that thick of pad? The pads new are about 1/8" thick. Maybe a new guy and he just looked quickly and not really known what to look for maybe?
Will I go back for an inspection in the future? If I can't find another place close, probably. If they pushed the issue, I could show them their error. I just don't want anybody else going there and getting possibly ripped off.response / report this review -
31 May 2017
Took my bike in for state inspection and oil change. They left the oil cap off my bike resulting in a oil soaked motorcycle. Accidents happen, but they did not resolve it. I am still cleaning oil off my motorcycle. Manager was rude and would not let me speak to general manager or owner. Find somewhere else for service.
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13 May 2017
Had my quad for a total of 5 weeks telling me it was a carb issue, 300 dollars later, I found out it was only a voltage regulator, plus they have me the carb the first time I picked it up in a 100 pieces in a plastic bag. They also broke a bolt in the carb and didn't tell me. Bad service, no different than when it was crossroads, never service or buy there again
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18 March 2017
When they say there going to make something work they really do there quick and a great shop they'll always have my business!!!!
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27 September 2016
I will never patronize this shop again, even if it is 10 minutes from my home. I tried to buy a motorcycle Saturday based on a price I was given Friday and within less than 24 hours, the price went up $800. I was told the owner was coming in to talk to me. The owner never showed and all of a sudden the sales person informed me there was a problem with the bike (brand new bike) that Service was looking into. I believe it was all a lie. I walked and bought a Honda the same day from a different dealer. Go elsewhere, they are horrible!
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08 September 2016
I purchased a new UTV from Crossroads several months ago. I asked them if they could adjust the exhaust after agreeing to purchase it because it was rattling off the frame. They said they would. I picked it up and took it home and had to fix the exhaust myself. No big deal wasn't even upset about that till now. I have yet to receive my registration for the utv. The plate sticker is expired which prohibits me from taking it to certain riding places my son and I travel to. I called them 2 weeks ago and they said they would call me back they didn'tI called the next day and they made some lame excuse that the guy who does that hasn't been there. We will call you back. I left a message 3 days later they haven't called me back. I will NEVER buy another vehicle or service my vehicles at this place again. I normally go to Barnes Bros and have purchased 2 dirt bikes and a quad from them in the past 3 years. They are very professional. Crossroads is a joke. This is the first negative review I have EVER written. That's just how bad this place is. All I want is my registration!!! Why is this so difficult for a places that sells vehicles!!!!! Even if they messed the paperwork up I am ok with that!!! I just want a call back to tell me what happened!!!
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