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Added by Jopie, at 07 May 2022
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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5 Reviews
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10 November 2022
Gateway is a top-notch restoration company. I've received nothing but good feedback from the clients who I have referred to Gateway - especially Phaedra Earhart who was instrumental in helping them along the way. Phaedra and the Gateway team are professional, courteous and reliable. I highly recommend them!
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02 November 2022
It is rare to find a company nowadays that exemplifies the term: Great Customer Service. Gateway Restoration is such a company. Everyone we worked with--from the top echelon to the demo crew--was professional, responsive and empathetic. We highly recommend them.
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19 September 2022
I first called and spoke to Tim who was amazing! I was nervous about possible water damage and he helped to alleviate my concerns and scheduled me asap! David was the technician who arrived and he was absolutely wonderful! He was attentive, supportive, and informative when explaining information to me. I greatly appreciated his professionalism and attentiveness. If I ever need water restoration services again, this will be the first company I will call!!!
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08 September 2022
Bailey, John and Tristin (the folks who actually did the work - demo and rebuild) did an amazing job. They were very professional, communicative, and did quality work. My bathrooms look great :) I will say - the work went on about a month and a half past what was quoted as the drop dead date and the rebuild manager tried to charge me extra for a measurement error on his part and refused to let me contact the owner. That said, I posted a negative review outlining the issue in detail and within moments, the owner called me personally apologizing and refunding the extra charges. I genuinely think he'll take these learnings back to his team + do his best to ensure they learn from it and do better next time. I'd say probably 9/10 times you'll have a great experience and if you do run into any challenges, the owner really wants to make it right which is refreshing in this industry. Appreciate the good work you all do!
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14 May 2022
On March 2nd, our new bathroom had a major leak, and water was coming up from the floor boards!
And today, May 13th, we finally have our home back! It’s been a very, very long few months!
I want to thank Gateway Restoration for their professionalism and hard work! The house looks amazing!
And for any married couples, if you want to test the strength of your marriage, flood your house!
Keep laughing, people! And stay dry!response / report this review
