Name: Betten Baker Chevrolet Buick GMC
Address: 14120 Northland Dr, Big Rapids, MI 49307, USA, US
Telephone: +1 231-629-4340

Betten Baker Chevrolet Buick GMC is a car dealer, located at 14120 Northland Dr, Big Rapids, MI 49307, USA. They can be contacted via phone at +1 231-629-4340, visit their website www.bettenbakerbigrapids.com for more detailed information.

Location :

14120 Northland Dr, Big Rapids, MI 49307, USA

Contacts :

Added by Jopie, at 20 January 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

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Jim-Laurie King

01 December 2017

Over-priced. An independent shop is equal or better quality at a lower price. It was a bother for them to share results of my multi-point inspection with me on this and a previous visit. "If there was a problem, I would have told you." I don't appreciate this cocky attitude or being a bother to provide the report. Not likely to recommend. Not likely to return for service.
Marion Crawford

05 November 2017

I had always been satisfied previously. But the last 2 times I’ve been in for routine oil change and tire rotation I’ve been told addition service was due. My Equinox has about 67,000 and they said it was due for a coolant change and flush. With the tire rotation and oil change at 49.95 my bill was over $225.00. The last time I was in for the routine oil and tire work they said a full transmission fluid change was due. That bill was over $330.00. When I got home and spoke to a mechanic friend and got out my service manual these services aren’t due until 100,000 miles. I feel pretty disappointed that I can’t trust what they tell me. I’ll still go to this dealership because I have a extended warranty but only for the oil change and tire rotation.
Bruce Karns

24 October 2017

When my truck needs service, I call Betten Baker Chevrolet Buick GMC. During my last visit I was impressed with the time required to do the service required.
Rich Mushing

18 October 2017

Brought my 2008 GMC Sierra 1500 in for a front end alignment. Told the service writer that my left front tire was wearing on the outer edge. I also told him that i believed it was because the Camber and Caster where out of adjustment. But was NOT informed that those adjustments are NOT included in their "Front End Alignment" for $53. Then after waiting a little while, he came out to inform me that to properly due the "alignment" I was now going to pay almost double the price to do the Camber and Caster. I have been in the Automotive field for a few year an a Front End Alignment INCLUDED the three key areas ( toe, camber, and caster). I will absolutely not bring any of my GM vehicles back to this dealer.
Katie Geer

04 October 2017

The man who helped my boyfriend and I was very nice and helped us a lot. I want to say thank u Brian.
Valerie Hadder

17 August 2017

Rob Wheeler is an awesome sales consultant. He definitely excels in customer service. He and Lenny DeJean, the sales manager, are very patient and helpful. They didn't give up until they found the best deal for me. I love my new car!
Patrick Luckey

17 June 2017

Great dealership. Brad Schroeder the general manager and Brian Guthrie in sales were great to work with. Best prices around and great service. Look no further!
Laurie Daniels

29 March 2017

The service department was very friendly and helpful. I had been getting a warning that one tire was low, and we kept adding air but the warning would come back. They found a nail puncture when they rotated the tires, so they patched it. I dropped the car off on my way to work, and they were done with it by 9:30. I love that they offer shuttle service to take me to work and pick me up when my car is ready.
Jan Jdw

26 February 2017

The "games" and "old school tactics" displayed by the new ownership of Betten/Baker exemplifies why customers hate the new car buying experience. My new Chevy came from another local dealership who understands how today's buyer needs to be treated.
Melissa Harvill

12 January 2017

I was recently in to get both of the recalls fixed on my car when I also found out that I had a transmission leak. Everyone there at the time was super nice, caring, and respectful. The woman (I think her name is Terry) that worked the front desk was very nice! She gave me a ride home and then picked me up from the eye doctor to be able to pick up my car! Also, she didn't try to sell me things I didn't need to get done! I especially liked that the gentleman that was working on my car showed me where the leak was coming from and what he recommended. Overall, this shop is amazing! And if I need anything done in the future, this will be my first choice. Overall, my experience was amazing.
Sara Kovacs

27 January 2016

Lenny and Rob were both wonderful to work with. Lenny was very understanding about what we were looking for. On the day we got our cars Rob was amazing to work with. He answered questions, gave us tips, and walked us through setting up everything on our cars. I have already told multiple people that if they are looking for any type of new car to contact Gary Trimarco!