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About

Five Star Properties is a travel agency, located at 12273 Emerald Coast Pkwy #208, Destin, FL 32550, USA. They can be contacted via phone at +1 800-208-2324, visit their website www.fivestargulfrentals.com for more detailed information.

Location :
12273 Emerald Coast Pkwy #208, Destin, FL 32550, USA
Added by Jopie, at 30 July 2016

Opening Hours

  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 8:00 AM – 9:00 PM
  • Sunday 8:00 AM – 9:00 PM

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12 Reviews

  • Victoria Robinson
    17 October 2017

    Wonderful experience! The management and concierge services are impeccable. Highly recommend the in-home spa services.

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  • S. Kennedy Henry
    20 September 2017

    This was our third time renting with Five Star Beach Properties. Verona is truly a place and solitude and pleasure. I woke up this morning missing the sounds of the waves as well as the relaxing atmosphere this property provides. Five Star Beach Properties, you are top notch and made our vacation the best it can be. See ya next yearsame bat place, same bat channel!

    Shanna B.

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  • Chessie Hollibaugh
    01 September 2017

    I can't say this enough but do not work or rent from this this company! I worked for the Breckenridge branch under Anthony or Tony Morhman. I was a very dedicated employee and put a lot personal hours in and I was very dedicated to my job. I noticed that the the employer seemed a little shady when it came down to treating his clients correctly and the stories of his previous employees seemed like horror stories. I worked hard for Anthony Morhman and did everything he asked (even outside of business hours) when I started working here I was told that I would receive commission for every property that I brought on we even signed a contract. I brought on two new properties in 8 months and shortly after bringing the properties on I was told that I would be moving because of my husbands job. I gave Tony plenty of notice and even interviewed potential replacements. After moving Tony asked me to continue to help him work from home in my new location, I agreed but when it came time for him to pay me for bringing on the properties he locked me out of my business email, stopped returning my calls and texts. After trying to reach him for a few weeks I finally spoke to him and he told me he wasn't going to pay me because I filed an unemployment claim. I then went to Josh MCLean from the Destin side with a formal email. I also called him and after 6 days he finally replied to me via Facebook stating he was unwilling to do anything about this issue. I've now been forced to go to the department of Labor because this company has ripped me off!! They care nothing about their employees or their clients. If you want to be ripped off and treated like you don't matter maybe consider this company.

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  • Debra Cruz
    10 July 2017

    The house is nice and right on the beach. No WiFi for 5 days even after calling several times each day. We had a Hurricane in the gulf that we couldn't watch on TV also couldn't work from house because WiFi was out. Supplies in the house were sparse, double sinks in bath rooms but one bar of soap. Kitchen supplies were few and below standard for such a pricey house. These problems should be fixed and owners notified. The beach was wonderful.

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  • Lauren Boccia
    15 June 2017

    We couldn't have asked for more. The bedrooms and bathrooms are spacious, comfortable, and clean. We had family dinner every night and we had plenty of room to cook and sit together. The kids had a wonderful time as well. The first thing they did was designate a place for their toys (they used the small sitting area off the kitchen and it was perfect) and make a fort out of blankets and pillows. We had the perfect family vacation. We had a few issues with the internet and TV, but Five Star Concierge was at the house within the hour and got it taken care of. Five Star Concierge also helped me find someone to do my hair and makeup for a wedding and we got a discount on a pontoon rental to Crab Island. Again, couldn't have been happier with our experience.

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  • Katherine Thompson
    02 June 2017

    This was my first experience with this company and was a bit nervous about how the house would "actually" look but it turned out to be wonderful!! The home was amazing, th elocution was fantastic, they were quick to respond to any needs before and during our stay. I will most certainly be using them again!!! I wish I could explain how awesome it all was for us and the two other families with us.

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  • Steve Laviola
    20 May 2017

    We are on our 3rd year with Five Star luxury vacation home management. They are at the top of their game and take care of everything. They anticipate from experience, not just react to customer needs. They go above and beyond expectations, to deliver true 5 Star quality and service! Nobody cares more and nobody does it better. Keep up the great work!

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  • Isabella Gustave
    29 September 2016

    Exceptional vacation homes! I love Destin and Five Star Properties gives you the chance to experience all the best parts of Destin. In addition to a beautiful vacation home, they also give guests daily freebies for area activities. I've seen first hand how Five Star really takes care of their guests.

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  • Margaret Dean
    24 September 2016

    We asked to rent a nice house on the beach for 13 SENIOR women with an elevator. They rented us the Villa Royale which was horrible. It was very nasty-dirty, the floors and tables had not been cleaned or dusted. We have pictures of our feet to prove the floors. The Wifi password was wrong on the contract. There was a roach in the pool and the jets did not work. We were told they had been disconnected. One outside door handle was broken. The windows were too dirty to see thru. The first night one of the bedrooms had no power to it, none of the lights, plugs or TV worked. It took 18 hours to get a repair man to come and two phone calls. The elevator got stuck once and was located in two bedrooms. There was one bedroom with 3 bunk beds for 70 year olds to sleep on and only one bathroom for 8 women to use on that floor. Also the internet pictures were deceiving. We will never rent from Five Star Beach Properties and whoever owns this house, they need to go see how it is NOT being taken care of.

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  • Guy Alfieri
    22 September 2016

    This company is a sham! All they care about is how much money they can scam from the customer. Stay away!

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  • Mike Hogenmiller
    14 September 2016

    Unfortunately it's a great house and layout directly on the beach but had a ton of problems. Rental agency trying to help but has their hands tied by the owners..before you rent Capitano which may be the most expensive rental in Destiny by the Sea, make sure you know what condition the property is in. For example:

    *Of the three gas grills, one is usable and its on the roof.
    * Hot tub on the roof is out of service and can't be repaired while we were there.
    * TV was direct wired to the cable via a wire running from behind the tv across the front of the wall to the closet. Surround sound didn't work and TV instructions didn't work. (Last tenant didn't do the property any favors, Rental agency did come in and get this taken care of, took a new reciever and four hours of work and rewiring to get TV and overall surround sound to work throughout the house).
    * Batteries missing from several remotes.
    * Mold on the register vents and around the lighting on the 4th floor bedroom.
    * Pool lights do not work.
    * Exterior landscape lighting doesn't work
    * Missing exterior light fixture
    * Exterior receptacle by the pool came off in our hands when trying to plug in a phone charger
    * Door handle on the top floor came off in our hands
    * Several electronic blinds completely missing, looks like they may have been ripped out of the ceiling. One blind missing on the master bedroom floor faced east which was an eye opener in the early morning hours.
    * Several electronic blinds in the main floor and the bedroom didn't work at all or didn't work properly so left them down while we were there.

    Most were esthetic in nature so didn't keep us from using the property and Five Star did compensate us for the issues so Five Stars for sure for the agency. Owner needs to give them a free hand to do what is needed in my opinion. Know the house is booked for a large portion of its availability, hope the next tenant gets the full benefit of a great property location and layout.

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  • Brian Root
    06 August 2016

    This is absolutely the worst rental company we have ever used. Customer service was slow to respond. Wifi would not work waited for hours for codes for bikes and house. Air would not cool in house, air vents were so clogged with dust took them out ourselves. 5 star is more like 1 star.

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