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Added by Jopie, at 11 June 2016
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10 Reviews
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29 August 2017
Poor service. Was there way too long because the waiter didnt know what he was doing. Good food though. A little over priced.
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29 August 2017
Saturday night (26Aug2017) was my wife's birthday.
I planned to surprise her with our kids at 5 Palms restaurant in Tucson. We have been there before and it was nice. We arrived and sat on the 2nd floor patio with a beautiful view of surroundings for a drink. A table was booked for fine dining downstairs. This is where it started. The waiter took about 30minutes to bring us a drink menu. He never come back to take the order. Other customers around were waiting as well and left, probably for another place. There was only one waiter, but this was not crowded (I wander for a Saturday night!). I went to the bar to order myself. I never saw any drinks. After ~1hr sitting there, we decided to go down for dinner when I talked to another waiter expressing our disappointment. I was embarrassed for my wife. I wanted to have a 'perfect' event. He took our order and brought the drinks with no time to our table. The setting is really nice, cozy and dim light. Again I was surprise to not guests.
We ordered our dinner and I asked to taste a wine (served by the glass). Surprise, this wasvinegar. By vinegar I do not mean bad wine, but vinegar to make salad. I thought I was under a joke. In 40 years I am enjoying fine dining restaurant, it never happened. I wander how they keep the wine, despite of large displays of bottles, and the food.
Finally we picked a wine after the waiter changed my glass.
We had our dinner, it was ok.
The restaurant did not charge us for the drink and for the wine. The worse is coming. The following night I had horrible stomach cramps and nausea. This last 2 days long, cannot eat, keep close to the bathroom. I diagnosedfood poisoning. The Monday, I could not go to work.
The other family members are still feeling uncomfortable (we shared our dishes).
Well, guess what, I will NEVER return to this place and obviously do not recommend it. This is my worst experience at $250 in a fine dining restaurant.response / report this review -
19 August 2017
The staff and the views amazing! The the pianist, so talented!
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02 July 2017
Fantastic views, fantastic food and super friendly and accomodating staff. I like that they offer several dining options. We just did appetizers and drinks in the upstairs bar, but I look forward to going back for the whole fine dining experience.
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01 May 2017
They just started a breakfast menu 2 weeks ago. The coffee was delicious as were the omelettes. Service was excellent and prompt. We will definitely go again. Beautiful patio with amazing views too!
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02 January 2017
Nice ambiance. Average service
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12 September 2016
Good entertainment but food was mediocre. I feel that when you are going to drop almost $200 (including drinks and tips) a restaurant, you should get a little more than a wedge of iceberg lettuce with some dressing drizzled on it and a tapas size serving of chicken and mashed potatos, and it should be hot, not just warm (and you should at least get to pick your entree).The dessert was spectacular. I Service was great and the show was quite entertaining. Over all it was an enjoyable evening, but doubt we would go again.
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26 July 2016
Elegant atmosphere with great views. Very romantic place for a date. A bit expensive but the food was tasty and the customer service was friendly.
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27 June 2016
This was such a nice evening - we had great service and loved our food, except were disappointed in the taste of the bread brought prior to our meal. It looked SO good, and we couldn't wait to dig in; but it had very little taste and wasn't worth the calories to even eat it. I would have given 5 stars if the bread had been tasty! My Chilean Sea Bass was EXCELLENT! My husband had a rib eye steak and it was cooked perfectly and had great flavor. We plan to go back and check out appetizers upstairs at Olivia's where there is outdoor seating and a great view. Also - the house Cabernet was really good!
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18 June 2016
What an elegant atmosphere! I really felt I was in Europe or New York. The service and food was excellent. And, we were surprised by the humble pricing. Definitely affordable. Highly recommend this place!
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