Moe was amazing. Went above and beyond, quick, fast and efficient. A headache day, but a freest ending. Thank you for taking great care of my car.
James
This is the worst place to deal with. Please please do not do business with them you will regret it. They are liars and very unprofessional. On the phone they told me I can use credit card and gave me a price for towing, once they tow the car to the place I wanted to tow they told me Cash only or we will take the car back to our shop until you pay and the price they told me on the phone now was higher then what they 1st told me. STAY AWAY FROM THESE SCUMS
Very dedicated team. Resilient and committed to the client. Strongly recommend.
They don't speak much English. Gave me another number to call that was out of service. One star is too many!
Best towing company in New York! Long story short, while on a special getaway with my husband, our vehicle spun out of control. We were stuck in a ditch and we had called several towing companies but they all quoted us really high😒. After few attempts on getting our vehicle out the ditch ourselves we seen this tow truck driving by and he kindly helped us winch our vehicle out! Thank you First Star Towing for all your help! Your price was right! By the way excellent service.
Great professional service. The guys were attentive and communicated everything. I would highly recommend them to anyone needing a tow.
I called these company to remove a car blocking my driveway. The dispatch who spoke to me while half asleep told me right away--45 minutes later the truck arrived. The driver immediately had an attitude so I kept calm and allowed him to take the vehicle. He walked around the car for several minutes, jumped back in his truck backed up and paused for several more minutes. It's now midnight. I went over and asked him what's happening and he got an attitude again just tell me he can't do tow it with that truck so another driver was dispatched. I'm upset now but kept calm. I asked him how along will it take the driver to get here and he started arguing with me and blatantly told me I can cancel the service if I want. What kind of a horse's head doing business would behave like that?!
Well, I did call and cancel the service altogether. He seem to have thought I was desperate to park in my driveway so I'd endure the abused, but not I. I would most definitely NOT AT ALL recommend this service to anyone. I even felt bad for the person who's car was going to be towed for possibly having to deal with this company. I'd rather the car stay in the driveway. The ticket should be enough for them to learn their lesson.
DO NOT USE THIS SERVICE! VERY BAD!
Awesome tow company!