They are helpful. Listen to my concerns and double checked to make sure me and my family are safe in our Jeep.
Our salesman Keith Hamilton spent several hours showing us several vehicles and patiently waiting while I compared them all in amenities, pricing, and new versus used. He spent a lot of time explaining trim options, but I never felt pressured to make a hasty choice or feel like I was being pushed to buy a certain vehicle. I like the fact that the sticker price is the price and there's no haggling needed. Keith demonstrated integrity and professionalism and I would definitely recommend anyone wanting to purchase a vehicle to call him.
We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :)
Kevin Davis was hands down very personable and met all of our needs. He treated us as good friends and went out of his way to make our car buying experience a great one. His expertise was well appreciated by both myself and my wife. We will definitely recommend family and friends to buy from Kevin at Falls Motorcity! Thanks Again
Tony & Sarah
Stopped in on a Sunday not even knowing the dealership was open on Sundays. Was looking at trading a car in and buying new. They had the vehicle I had researched and wanted on the lot. Took a test drive, agreed upon a price, agreed upon a trade in value, put a deposit down before I left, and took delivery of the car the next day. There is absolutely zero chance I could have gotten a better deal anywhere else in the state, and for that matter, I am not even sure if I could have done better anywhere on the east coast. Numerous times I have left dealerships after buying a car with a sinking feeling that they "got me" somehow. I did not have that feeling leaving Falls motor city. I have never felt better about buying a new car in my life. Low pressure, fair, patient, all the things that other dealerships have reputations for not being, Falls motor city is. I already know that when we are ready for the next new car, there is no point in going anywhere else.
We drove nearly 300 miles to purchase a new vehicle from this dealership. I was skeptical because the price was so low compared to everywhere else we looked, but it was definitely legitimate. I worked with Ron and had most of the paperwork done via text/email/phone so it went incredibly quickly once we arrived at the dealership. Ron even followed up after to see if we had any questions. I would highly recommend. Thanks for a great experience!
My husband and I purchased a new vehicle from Falls Motor City and our salesperson was Scott Mancabelli. I would highly recommend Scott when looking for a vehicle. He is awesome and provides excellent customer service. He is a great guy who goes out of his way for you. He wont hesitate to take the time to help you with any of your car buying needs and definitely aims and succeeds to please. He is great all around. Falls Motor City is a great place to come for all of your auto needs. The service/parts and sales people are the best, especially Scott who worked very hard for us and was very patient with us. Thank you so much Scott and the Falls Motor City team!!!!!!🙌