we all love our fords
This was the best experience by far at any dealership I've ever had. I had an excellent sales experience and and when I went in for my first oil change the service department was unbelievably friendly on top of the great service and very reasonable pricing.
Lost my pride and future sales with the company. Wife's key fab stopped working, went to setup and appointment, and they told her just to come in at opening. She had to sit there for an hour. When she left she was told the key doesn't work. However, they did fix it and it's still working. She had to call back to clarify why the key is working and why she had to order a new key. However, then they told her she needed to order a new key and pay the full price for it. Compeletely disappointed in the lack of honesty this dealer represents Ford with. Will be moving on to Chevy or Honda in the future, and will be sure to let others know.
They do a great job at a fair price. They will always be straight with you.
I've only dealt with the Service Department so far. They were polite and helpful. I'm now waiting on parts to come in before any work can be performed. I'll review their workmanship then.
Friendly and helpful service & sales personnel.
Excellent customer service and a great selection of vehicles.
Needed to received a diagnostic test on my Ford, and drove to Crawfordsville from Darlington to get one. Upon getting there, I'm told I would need to pay 50 dollars for a basic reading. I've never needed to pay that at any other dealership I've went to. Awful customer service, and laughed at me when I said I would not be paying that.
I do not recommend.
excellent customer service
great inventory
They was no help. I've traveled far to them for them to not offer me no help.