Classic bait and switch, I'll be notifying BBB. I drove over an hour to purchase a car that I found on their website. Ad was for a black Camry LE $99/mo lease. When arrived salesperson said they only had one at that deal and it was blue. We waited for him to check his website to see advertisement we saw. Meanwhile the Sales Mgr checked on us. We told him of the trouble we were having and he said Salesperson was new but yes, deal was on any Camry LE. After test driving, we attempted to lease, price doubled. Then was told that they wouldn't honor the advertised price. Asked to speak to a manager and another Salesperson came out and said same thing. We showed them their website and he said Sales Manager was refusing to honor ad, said it was a "mistake." We asked to speak to Sales Manager and they refused, said manager wouldn't speak with us. These are the guys who give Car Salesmen a bad name.
With the very helpful guidance of Willy P., we purchased a vehicle today at Andy Mohr Toyota. The experience and service were both exceptional. Willy helped us efficiently purchase and take home the vehicle we wanted. Early this year, I helped my mother purchase a vehicle at another Andy Mohr store with the same fabulous result. I am a big fan of Andy Mohr dealerships and highly recommend the assistance and guidance of Willy P. Thanks Andy Mohr and Team - we are fans!
When I walk into the service area I always feel like everyone knows me. Very warm and friendly. I wouldn't go any where else. Brittany is the most personable team member I have ever encountered in a dealership service center. She is one of the biggest reasons I will always buy and service my vehicles at Andy Mohr. Also, there are two retired gentlemen who always take me back to work when I drop off my vehicle. I always enjoy the car ride. I feel like my grandfather is back with me. They both are so friendly and are an added bonus to my day!
Have nothing but positive experiences when I go in. Service staff is friendly and gets your vehicle in and out quickly. They also do a nice job of communicating with you should things need addressed or not.
Sales staff is friendly, can’t go a minute without getting asked if I would like water or coffee. Rick Sullivan is an awesome sales team member. He doesn’t try and force you into anything and really wants to get you the best deal and vehicle that you’ll fall in love with. Highly recommend Rick for any future vehicle purchase.
Justin Spencer sold us our Toyota Tundra and we could not say enough great things about him. He was extremely knowledgeable and realistic with us when trying to find the best fit for our family. He was patient and kind and there for anything we threw at him. Once we found "the one" he made the process so simple and easy for us and we can't thank him enough! When we go to buy our next vehicle we will definitely be coming back to him and strongly suggest him for anyone looking for any type of vehicle. He is so knowledgeable about every car on that lot! Our experience with Justin was wonderful! Thank you Justin Spencer!
I had a very positive experience purchasing my new Camry from Thomas Porter at Andy Mohr Toyota. He listened to my needs and helped me to get a great price. Everyone there was courteous and helpful.
I was in the market for buying used car. Visited few dealers, but experience with this dealer is- Outstanding. They make car buying a pleasant and easy journey. They are very genuine and competitive with price. Sales Manager- Chris is best sales person i came acorss. He makes things really easy. Thank you Chris and Andy Mohr team. You guys rocks!!!!
The service advisor, Jessica McDonnell, always does a wonderful job handling all the needs that I have given her. I feel she goes out of her way to make sure everything is good with whatever I have going on with my vehicle. The service that I have had done has always been outstanding. I've had direct contact with one of the technicians that has worked on my braking system twice now. He showed complete professionalism and true compassion towards my family and my well being. I truly believe it would be hard to find a better team just by what I've seen from these two.
The service here was incredible. I am wary of salesman, but Nick was incredible and got me a better deal than I even hoped for. Instead of me having to fight the salesman and staff, they were fighting for me to get me the best deal possible. The staff worked tirelessly to make sure I was happy. This dealership will have my business for a long time.
I've always been a big fan of Toyota due to their longevity and reliability and I had heard a lot of great things about the Andy Mohr sales line. I went in one day, after having done quite a bit of research on my own to narrow down what I wanted, and my salesman, William Jaco, was able to help me figure out exactly what I needed and at a great price. I was very pleased with the service overall, and all the staff seemed great. I would definitely recommend.
Buying a car is made easy @ Andy Mohr Toyota. My salesman was Thomas Porter. After test driving my car through a five star safety crash course, (Just kidding about "willingly" crashing it) I was convinced to replace my "totaled" vehicle with another Prius. The Anti Lock Brakes, Traction Control, Safety Restraints, and Side Air Bags (but the air bags didn't deploy) I only ended up with a bruise on my head. I will ALWAYS own a Toyota from now on.
We dealt with them before and have been paying on the loan three years. We were impressed with them. They contacted my husband's phone about getting a newer car. We found one and agreed to go in.
The salesman who spoke to us was not there. The one who snagged us went and got a gas can, put gas in and climbed in the back to ride with us on a test drive. Did he not trust us?
He promised to call back the next day though we never even saw a finance guy. We had to pursue him.
They didn't approach our current finance company (Toyota Financial) but did ding our credit TEN times with high interest banks offering HORRIBLE deals. The salesman had no interest in selling to us. Was it because my husband came straight from work and looked scruffy? Maybe bc we couldn't get there until late? Toyota Finance told us three days later they'd have been happy to process us again with a newer car because our record with them is great. Too bad Andy Mohr sized us up as not being worth the trouble and gave us the bum's rush.
They used to be 5 stars in our book.
Came here to buy my first car and had Wesley Watson. He was incredibly patient and willing to work with me and my budget; found a great match and let me know what was going on every step of the way. He even went so far as to find me a great rate on insurance so we could drive off the lot. He made my first-time car buying process great by giving me AMAZING customer service. I will return to Andy mohr Toyota simply to buy from Wesley.
Not just ONE review But Two. My wife and I leased a 2015 Camry a couple of years back. Our Salesman (Russ Seals) was easy to work with, listened to our needs, and also valued what we asked for. Meaning, he didn't try to push other vehicles or options on us, he presented exactly what we were in the market for and made the process painless and fairly easy. No need to comment on how great of a brand that Toyota is if you do a little research, you already know this but this dealership is just as excellent as the Toyota Brand. Having said this we came BACK this year and leased a 2017 Corolla SE that is AMAZING! It is fun to drive, safe, great gas mileage, and everything our family needs at this time. Once again, we asked for Russ and he came through with his "No-Nonsense" approach and we were once again tremendously happy with the process. My wife has been in many times for service (highly recommend the service program at this dealership) and has been thrilled with the level of professionalism and ease of her visits. I have scheduled my first visit soon and anticipate a smooth visit as well. The Corolla is even nice looking in a the snow and a little dirty see photo.