I have spent the past 9 month trying to correct a Erie Insurance administrative error. Their error is still uncorrected.
This place is a black hole
Stay away. Far, far, away.
They are very unprofessional Insurance company . They only care for money not people . They are cheap in every way, behavior as well as supporting people when needed
Very disappointed that Robin Customer Service refused to listen to me and gave my customer misleading and false info. I specifically asked her not to do something when she spoke w/ my client, but she went right ahead and did what I asked her not to do 10 seconds later while on the phone w/ her. If I could rate zero stars I would.
Do not get insured with this company.
They towed my vehicle from where it was stored. They lied to the place that was holding it and said that they had permission to tow it from where it was at. I had surgery the day they stole my vehicle. They said it was a misunderstanding. I said no you stole it. I was in the hospital when they lied and stole it. They had it towed to a salvage yard without my permission. I've never been treated like this in my life by any insurance company. When I'm finished settling this I will never be an erie customer again.
I have spent the past 9 month trying to correct a Erie Insurance administrative error. Their error is still uncorrected.
This place is a black hole.
Stay away. Far, far, away.
This business sponsors a faith fest which is a non inclusive gathering of people who are of one religion and support the exclusion of people based on sexual orientation, marital status, and other defining characteristics. I will not do business with those who choose to support bigotry!
If your looking for expert claims handling, expeditiously paid out claims, a company that values there customer - KEEP LOOKING . my daughter was struck as a pedestrian by an Erie insured and not only has no one to date inquired about her condition , when I do initiate contact , customer service is professional but the claims department is deplorable. They have yelled at me and even hung up when I requested to be transferred to a supervisor . If you are seeking to abuse people - work here they do not by practice monitor calls for quality assurance . And they don't give a darn about anyone that equates a pay out on there behalf
Hopefully you don't get into an accident with one of their customers. Slow doesn't begin to describe it.
I had my roof damaged from a bad storm. Frank Clark agency with Erie insurance was very nice and did a great job. There a very good insurance company
The claims dept. Is a joke. My vehicle was parked when a Erie client hit my vehicle, and ran off on foot (hit&run). The police dept. Checked and it wasnt stolen (so it was either the driver or a member of the family). I filed a claim a couple days after it happened (almost 1 month has gone by). The appraiser came out to look at my vehicle almost 2 weeks ago. However, because of the lack of consistency on behalf of Erie they still have been unable to get ahold of the policy holder after "attempts" by mail and phone. So.. Erie keeps telling me that until they get ahold of the policy holder to hear his side they can not write me a check for the damage done to my vehicle which was clearly the policy holders fault. This is poor business on behalf of Erie and i would not recommend anyone to get insurance through this company.
They were wonderful to me. I had hail damage and tornado damage to my car and truck. They we out here right away to look at my house and three days later someone hit my car and I went into a guardrail head on. I was in the hospital and before I got out I already had a rental car. I got my house fixed and my car was totaled so I had to get a different one. The money was there for me to get another car. I will always have Erie Insurance I let everyone know how great I was treated.
They drag there feet,tried to say my car was safe to drive after an accident that wasn't my fault made my brake lights come on and had no rental car. Dropping them after this is over with.