Honestly, I give this hospital a low score for handling an emergency. I went due to an infection of my son and I have been waiting for more than 3 hours to be seen, they saw him throwing up and they only said that regret I have not received attention and one nurse in particular just raised her head When I asked why it took so long, I think that more human personnel and more empathy with the children are needed to see this type of situation in the United States is sad
NOPE!!!!!!!! My dad is currently there after a stroke paralyzed! I’m about to have Him transferred and call Medicare patient advocate and on call to make a complaint. The amount of mistakes and disrespect that they have shown in the past few days is beyond acceptable. Not only to my father but to me. The nurses, charge nurses, resident nurses. They yell at the patient and at family members leave the patients for 40 min to an hour no help walk out and laugh. Suction machine broken and they didn’t give a new one till I went there in person 2 hrs later. Clogged feeding tube for almost 2 days and they state they didn’t have the equipment to replace right away so my father couldn’t get food through it for 2 days. The nurses lie and they are rude if you voice your concern. A respiratory nurse came in to give my father a breathing treatment before the 6 hours and I said to her it’s only been 3 hours he gets it every 6 she’s like oh I have to go check and never comes back. Nurse brings him pudding and then takes it away and tells him he can’t eat so I call up and ask them to explain to him or me why and they charge nurse yelled at him and me. Screams at me on the speaker phone and walks out of his room. UNACCEPTABLE TREATMENT. Some doctors tell you they will call for updates and don’t some do. Some are ok. Before having him on life support which in ICU WAS THE ONLY DEPT THAT WAS GREAT last week respiratory nurses and doctors arguing over my fathers treatment. Now he has an infection in the blood. Some care but what i have experienced since he’s been in a room has been horrible! I still haven’t gotten a social worker he’s been in there a week! I will be calling supervisors, Medicare, Medicaid and On call, health dept, city departments. I work as a 1st responder this is not ACCEPTABLE! These are humans not numbers
I came yesterday with my husband, and we received the best services. Doctor Wong was amazing; quick diagnostic. Doctor Marco and his team were very professional and super fast. The nurse was fantastic. We arrived at 9 am and finished at 12:42 pm, and the doctors didn’t loose time. Very professional, super clean, and very friendly. We are so happy, thanks ! 🙏
Very accommodating and intelligent staff. My grandmother stayed in 8 Dean for about a week. The nurses were very kind and took extra care for each of my grandmother's needs. They made her stay comfortable and made us, the family very comfortable leaving each day. A special shout-out to the vascular team as well =)
There is a night and day difference between the morning and night shift.
In the morning I felt like family and in the evening I felt forgotten.
Charmaine Hutchinson took care of me like I was her own son and went the extra mile every chance she got, love that woman.
I’ve had multiple procedures here and same day surgery.