EnergyUnited
567 Mocksville Hwy, Statesville, NC 28625, USAAbout
Location :
Added by Jopie, at 04 January 2017
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
10 Reviews
-
28 December 2017
Complete garbage. If I could leave less than a 1 star rating I would! I am on the "pay as you go" daily option let me tell you. RIP. OFF. But I'm not really sure if other options are betterI'm going to assume they aren't! I travel about 50% of the time. When I was actually at my apartment, my bills would be lower than when I was traveling. Explanation? I was told it's because of estimated and actual readings. What is the point of an estimated reading that is ALWAYS wrong and then screws your customers? I wound be interested in finding out how much money I was ripped off by this process. I recently moved out of my apartment -- called to get service turned off and guess what? Conveniently they need DAYS to get someone out there. I bet if I didn't pay my bill it would take MINUTES for you to click the button and turn off my services. You weren't even going to lose the account - all you had to do was transfer it back to the apartment complex's name. I was also told that it was a $1.50/day minimum. While I was moved out of my apartment from Friday through Wednesday when my service was turned off and ONLY my fridge was running my bill was $2.50+/day. WHAT? Nobody is there. The heat is off. The lights are off. NOTHING is plugged in. It's too bad people are forced into using your terrible services. I hope you enjoyed the last $15 I'll ever have to pay you. At least buy your miserable staff some cheeseburgers or something so they feel better when they are stealing customers' money!
response / report this review -
15 December 2017
the automated / 800 # is terrible! I was hung up on!!!
response / report this review -
09 October 2017
I'm having a problem with my electric going dim and bright again Everytime the wind blows. I tried calling the emergency power outage number and of course no one is there to answer a phone. The live chat is useless to but it says "we're here to help you 24 hours a day". Worst company ever.
response / report this review -
05 September 2017
Yes - I agree the automated phone service isn't the greatest - but..
We lost power on a holiday weekend and the truck arrived within 30 minutes and had us back online in less than an hour. To me that's GREAT service! And the lineman was super courteous.response / report this review -
01 August 2017
I thought I was the only customer going thru hell with this company..its amazing how many customers are in the same boat as meyou ask for a payment arrangement they say yes and boom not allowed to have another one for three months!! Ha its 2017..most people live pay check to pay check..hmmm eat or have electric? They have all of us by the balls and they know it..oh and heaven forbid you move thats a whole new account.and if they send out a late notice..forget it you have a bad credit rating and must pay a 400 deposit or use the pay as you methodI honestly hate this companyhate hate hate energy united..and so wish I could have Duke EnergyAmazingly we have to pay to be in a coop..and for what? Nothings done to help us when we need arrangements..LOOK ENERGY UNITED YOU RATINGS SUCKSSTART LISTENING TO UShmmm our ratings suck on our websitewow maybe we should look at this.hmm customers pay to be in a coop but there telling us we sucklets do something to change thisoh waitnah they cant pay there bill this month on time..ha shut them offwho cares its not me..thats there mottoin the end bottom line they dont carethere not regulated by state of nc..they have all of there customer by the balls and dont care!! Bottom line if you see a house you like look at the box outside and if you see energy unitedrun far away till you find a house with Duke energy!!!! Oh and Energy united dont post a stupid answer like you did on the other reviews..cause it does nothing to fix the problem..side note.. I called the representative of Iredell Countywho should know how to take a phone call..hano phone number listedso they posted an email..I emailedyup you guessed it a big fat NOTHING!!!! I PAY TO BE IN A COOP..AND GET NOTHING IN RETURNtruly amazinghate this company.
response / report this review -
22 May 2017
Worst power providers ever. Do we have a choice though? NOPE! And they know it. Paid bill just to have power still cut off an hour later and they fought with me to get Me to pay 25 for them to press a button to send the reconnect signal. Insanity Truly! And if you need a day or two cuz your over by $1 you're screwed. Dead of winter 10degrees n yo ass gon freeze! Absolutely no understanding and they still haven't done away with paymentis. Automated payment service. Worst ever n i wish someone would buy them out. I didn't think it could get any more intolerable than city of Statesville but.here I am doing a Google review to hopefully save someone else the stress. It's worth living somewhere less desirable to have better electric company!!!
response / report this review -
17 May 2017
My daughter has been trying to get power to her house for over 5 weeks . Every time you schedule someone to come out , they look at it and say two to three weeks ! No one will tell you what day they will come out or even if they are coming ! WORST SERVICE EVER !!!!!!!
response / report this review -
01 March 2017
I'd give them less than one star if I could. I moved into my house that has this company as my power company for almost 2 years now, and it's almost a monthly occurince that the power goes out and will be off almost the entire day. Wish I could get Duke Power back as my provider. Not happy with this company what so ever.
response / report this review -
12 January 2017
We have had nothing but bad experiences with this company.
Over the weekend (when it snowed) they "couldnt get a reading" for 3 days.
Then THURSDAY (today) i get charged $56 because they finally got the usage for those 3 days. Works out to $20.40 each day in electric.
How convenient for them.
And ofcourse they come back with 'pay it or it will be shut off at any moment.
Absolutely horrible company and absolutely horrible service.response / report this review -
11 January 2017
Awesome experience. Great service Thanks for getting power to my home so quickly!
response / report this review
