As honest as any dealership with which I have dealt. The buying process with Scott was as easy as I have ever had. There was no hassle, and no gimmicks, just a straight to the point pricing. I have already recommended them just within a week, and I will return with for my next purchase.
This is the best place! The employees are awesome! Cathy at the front desk is the sweetest and is always happy to speak with you! Steve in the Service Dept was wonderful and assisted me with getting my window fixed under warranty. Jody is my go to in Sales.I don't know if I will ever buy another car from anyone else. Thank you to these people and the entire Empire Chevy family for being there to assist me! Love you guys!
Friendly people working in the service department. The service was very quick, Alex explained exactly what was going on with my vehicle and what parts were needed and how long it would take to finish the job. Every detail he explained and the time frame it took to repair and service was exact. I am very pleased with Empire Chevrolet and my experience was a pleasure which is great because you usually do not get that kind of experience. I would like to thank the mechanic and Alex Bullins the service representative who handled it, he was very knowledgeable and professional. I really like dealing with people like him. Thanks to all the staff at Empire Chevrolet!!!!
Found a truck with everything my husband wanted and we flew to NC to pick it up. Brian made the transaction so easy and even picked us up at the airport. The deal was better than we could get locally, but the truck was what we wanted. Still saved a lot of money and folks at Empire were delightful to work with. Thanks to everyone at Empire.
My salesman Jody Clonch was very nice and helpful. Everyone we dealt with was very nice. No High Pressure Tactics, No Games. Just a very fair and agreeable deal. I have already recommended Empire and Jody to several people. This is now and will be my Go To Dealer going forward. Thank You Steve F.
I was there too early. Nobody was there yet. They weren't open for business.
If you are from Fort Bragg and tired of getting ripe off by Chevrolet dealer, than just give them a call ansk price for the car you are looking.
Had a great experience, Ben and Kenneth were great to deal with!
It took 3 phone calls to get an appointment from the service department. No response from my salesman or any offer for transportation. I had to get a co-worker to take me to drop off the vehicle 2 different days and pick me up. They had to order part and did not even bother to let me know it was there. I again had to call them to see if part had come in. My vehicle had to be taken in 3 times to get the problem fixed. The first time I took it in I was there almost 4 hours and then back there 2 more times. VERY DISAPPOINTED WITH THE TREATMENT I RECEIVED. We have bought 5 vehicles from this dealership and I was trying to get service on a 2016 model. WOW--maybe they don't need or want our business!
Scott Watts did a great job. This is the first time I've bought a new truck in 32 years. I've always bought used. And to buy a new tuck on-line and not seen, I was very, very scared.
I drove 300 miles to get this and it was just as the pictures looked liked. Prefect!!! I'm so happy to get the truck that will take me to my retirement and beyond! Thanks everyone!!!