This was a very nice place, we had a good time. Room was alright, clean. Enjoyed the bar and pool. Breakfast was very good. Food was very good. Staff was all nice. Overall, very nice! Will be returning!
Great experience with a friendly and welcoming staff. Our room was immaculate and very comfortable. Really good breakfast buffet with cooked to order omelets included in the rate. Also, "happy hour" for 2 hours every evening with free drinks and some snacks. Good location with access to expressways into KC.
My parents enjoy staying at the Embassy Suites when they come to town. A new addition my mom loved were new topping choices for her oatmeal at breakfast. UPDATE: They are now charging for overnight parking, which is something you don't usually have in this suburban area.
This place is even more tired and worn out. There is a charge for the dark parking lot. As you can see I have been to a lot of Embassy Suites, this one probably one of the worst Embassy Suites in the country. I won't be back.
This was my review last year
I have stayed at this Embassy several times. Always a good omelet chef. Clean and comfortable, just getting a little tired. Could use a renovation to match most of the other Embassy's around the country.
It was a lovely stay. The resin why I did not give 5 stars was due to the staff. My family and I payed for the snack tray and premium Wi-Fi. We had to ask for the password after none was given. Then the staff was needed to be reminded constantly for the snack try to be refilled.
Rooms could use some updating, but all the staff is amazing! I travel a lot for work and have stayed here for years. The location is wonderful, happy hour and bar staff are terrific and the breakfast, including the breakfast staff are warm and friendly. I definitely recommend!
Our room has: ripped curtains, cracked/torn chair covers, a door off the hinges, and food on the floors in dining room well after breakfast. The Premium floor perks machine was empty. There is a large group of middle school soccer players screaming and playing tag in all 7 levels of rooms. Management and staff did nothing to stop them. This is our 3rd stay at this Embassy. The quality WAS exemplary before. This is our last stay at this hotel as it has gone down hill terribly. Definitely not on meeting the high Embassy standard we've come to trust.
Good place to stay when visiting KC or the surrounding area. Good room that was very clean. Televisions were a little dated. All of the employees were extremely nice and helpful. Breakfast is the best. Workout room and pool were small. Best part, 1.5 miles from Jack Stack.
Have always enjoyed staying at Embassy Suites. Rooms are clean and bed is comfortable. At check-in we were informed that there's now a $7 fee per night to park our car in the hotel parking lot! There's a great variety of food for breakfast and someone to cook your eggs/omelet to order. However, they don't know how to cook an egg over medium. Omelets are very good, though. They've also done away with butter. But you can SPRAY your pancakes or toast with fake butter. The parking fee may keep us from staying there again. No parking garage, just a spot to park in. Going in the wrong direction.
As a Hilton Diamond member it was great. I enjoyed getting to my room and having drinks and snacks waiting for me. After traveling that is a nice little relaxing treat.
Great amenities, service. Nice, clean room. Convenient location. Helpful staff. 10/10, would stay again.
Everything I expect in an Embassy Suites. I have always loved the open feeling of the massive atrium and being able to see my colleagues on the ground floor. No complaints on the room or service. Would have liked a broader selection of food in the gift shop, and also the decor is a little dated.
Fine place, however, room had a bunch of tiny ants that kept showing up. The hotel did give me extra points, but you just don't expect a bunch of tiny ants. I've stayed at this hotel before and it was fine so I'm sure it's an isolated situation. 2nd floor room on the corner by trees. Maybe that's why. I would definitely still stay here.
Rooms are sleek and comfortable. Staff is efficient and courteous. Complimentary breakfast is best I've had. Huge selection of food, buffet or cooked to order. Very pleased with our stay.