Very nice at first. Slow at getting back with me with information told them i was very interested in the vehicle submitted a loan application was waiting to here back from there finance department been working with sales rep Steven been trying to close this deal up and they waited another day. They contact me this morning the next day they sent me the carfax then 5 mins later called and told me they had sold the car first come first serve. I'm located 300 miles away from them found the car on the internet. I would never try to buy something from them thru the internet after I have been treated this way very upset and unprofessional to have waisted my time and just to ding my credit score who knows what else they will do for money
Friendly staff and seemed to be able to answer all my questions. Other than all the paperwork was a nice experience.
Great no pressure car dealer. I have purchased 2 vehicles here with great during and after sales experiences.
These people are shady, there is no other way to put it. I am in the process of purchasing a car that I filled out paperwork on and now they are trying to steal it back because they know I am on to them and what they gave me and why. I requested a carfax 4 times I was promised and I never got. I never got a title, which they never intended on giving me🤔 and they didn't put oil in the car when they gave it to me. They won't give me any paperwork I am asking for. Lies, lies and more lies. It's o.k., I will be a thorn in their side if they want to continue to play dirty. I'm gonna play them just like they are trying to play me. Oh and Eddys, don't send me the BS response "sorry to hear" blah blah blah because you are not sorry. You are only for personal gain and it's obvious.
The guys really worked hard to get what I wanted they were really sweet even after I purchase the car I was able to go in and ask questions so stop in and see him I think you'll be surprised
Eddy's was unable to repair my F-150. The propane system had been previously removed and as a consequence my service engine soon light was on. They said they had no way to make the computer ignore this missing component. This was very disappointing, given the poor track record of the bifuel system. I got the impression that since I was driving this older truck--not a new one--that only a superficial effort went in to solving the problem.
Get a heck of a deal on an f-150 and loved that they delivered it to my house. I didn't even have to go to Augusta!
if i could give this less than 1 star i would. i received a text message from a former acquaintance from almost a decade ago stating that his company "eddy's" purchased my personal financial information from a 3rd party website and he would give me a "good deal" on a car. this is an extremely unethical practice that i not only blame this company for but also the company that sold my information. this company will never receive any business from me and neither will "Citi Bank".
Service was prompt, considerate and the service team went above and beyond. Would recommend to anyone to visit Eddy's Ford
My appointment time was spot on. The service personnel were quick to review the car with me and once their work began they kept me informed of its progress. I was pleased with the inspection of the car and their rating of which items may need repair and at about what time of the month to do the repairs if any!
Over all I was very pleased with Eddy's Ford of Augusta.
Go see Paul! He is easy to talk to and listens to what his customers need. I got a car I love from Paul and will never buy from anyone else. He makes car buying enjoyable instead of dreadful.
Kelly Brown was very nice and upfront he made the experience worth it. Steve was very helpful once the logistics needed working out. Beyond that i can't say much. Otherwise sales people were not very polite or helpful. The truck we looked at wasnt cleaned out.
Cary in Service Department was so awesome! Explaining everything and providing excellent customer service. All of the staff were friendly and helpful! I feel they were all honest with me and very efficient. When I purchased my 2016 Explorer last fall it was a great experience as well. Everyone was helpful and honestNOT PUSHY! Such an easy experience all around! I highly recommend!