Name: Eastern Shore Toyota
Address: 29732 Frederick Blvd, Daphne, AL 36526, USA, US
Telephone: +1 251-262-4648

Eastern Shore Toyota is a car dealer, located at 29732 Frederick Blvd, Daphne, AL 36526, USA. They can be contacted via phone at +1 251-262-4648, visit their website www.easternshoretoyota.com for more detailed information.

Location :

29732 Frederick Blvd, Daphne, AL 36526, USA

Contacts :

Added by Jopie, at 20 March 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

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Jerry Horn

20 December 2017

Good Service, Long Wait
The process of making an online appointment was very easy, and my overall experience at the dealer was good. I was met promptly at the service bay at my appointed time. The reason that I cannot give a 5-star rating is because the wait time was 2 hours. I consider that amount of time to be excessive, considering that my vehicle was in for routine maintenance that mainly consisted of rotating the tires. A tire rotation should not take 2 hours, especially given that I had made an appointment.
Melanie Johnson

15 December 2017

Excellent
Nate Sansing was very professional and personable. He made buying a car so easy! Since our recent purchase, we have been telling all of our friends and family members that he is the guy to buy from! Such a very nice man. He was always available to answer any of our questions and helped us pick out the right vehicle. We are very thankful for all of his help and we just absolutely love our new Highlander!!
JoAnne Kane

05 December 2017

Zach Broz is the best. He will get you the best deal possible and gets it done in a timely fashion. He does not waste your timehe gets it done! He treats you like family.
Floyd Dennard

24 November 2017

I've purchased 5 cars and 1 pickup truck from Eastern Shore Toyota over the years they have been open. Don't expect high pressure sale, they'll let you mull over your choices. Expect friendly folks who will help you once you've made a decision. I love their maintenance department, they have maintained and serviced my vehicles and will be up front on repair cost. The showroom is clean, with a lunch bar and comfortable seating in the maintenance area. Their carwash, available to public, is one of the best. Play area inside for small children and kid friendly bathrooms.
Betty Thorn

24 September 2017

This place was TERRIBLE. I was shuffled back and forth between salesmen. Test drove a car. I was told to come in during my lunch break the next day, with cash for a down payment. I get there and yet another salesmen is there to takeover. So they drive me to there "lot with better financing", down the road, in the car I am supposed to be buying. I offered to follow in my own car. They said it wasn't necessary. So I get there, get left in a room for TWO HOURS. After that they come back and ask me to find someone else to cosign (I had already told them it wasn't an option several times). Next thing I know, another salesman comes and takes the keys to the car I spent hours trying to purchase, that ideas told I was coming on to basically sign paperwork for, give the keys to another customer, and she drove off in it. At this point I was really upset. Once again a totally different saleswoman comes and talks down to me, tells me I filled my paper work wrong (i didn't). So once the other customer drives away in the car I was driven there in and was trying to buy, my salesman is off in another room and I am just standing there with no idea if what is going on. The other salesmen in the room completely ignored me as I stood there asking how I was supposed to get back to my car. They kept telling me to wait. I finally after 15 minutes asked a salesman if I have to walk back to my car. After another 5 or 10 minutes they had to "find" a car they could take me back in. And once finally back to the main dealer, I was asked to wait again to talk to the manager. Who took another 10 to talk to me. I left in tears. I felt humiliated. I missed the rest of my work day to be treated badly.

I still can not believe how badly I was treated, how unprofessional the staff was, and how much I went through to leave empty handed in tears. I feel they used me as leverage to sell that car to another customer. Or tried to hold us both to see who was approved to buy it first. Either way, it was awful.

Oh and little to no effort was made to make it right. I got one "courtesy call" at 8:30 At night, when ideas putting my child to bed. I asked them to call me at a more reasonable time of day, and they never called again.
Sheri White

06 September 2017

Happy dance with my new car!!!!!
Trumain Cook is the best! He dealt with my indecision for over a week going back and forth between types and styles. Management was professional and personable. Finance, oh my goodness that was the fastest car closing ever experienced. Thank you to the entire staff for making the purchase stress free!!!
Ky Stringer

13 August 2017

Best car buying experience ever. Josh Buck was a wonderful salesman. Not pushy at all. Let me look without following me around and let me make my own decisions. I will never buy anywhere else. Every person was friendly.
Larry Rambach, Jr.

27 July 2017

I had a great experience from start to finish. Trumaine Cook was my sales professional and he should especially receive high marks. Trumaine and the support staff, including the F&I manager stayed waaaay past closing time to make sure I was taken care of and received my vehicle from them. Even their detailed stayed past closing! Each step along the way made me feel valuable and O will be sure to recommend them for others looking for a new vehicle.
Kristian Gardner

27 July 2017

Nicholas Gaston was amazing. He was my salesperson. Nice and very friendly. Thank you an amazing car buying experience. Shout out to Joe Paiz, finance manager. He is the one that made everything happen. I love my 2017 Toyota Corolla. Thanks you guys.
Walter Gardner

24 April 2017

My wife and I love our Sienna van. It had around 42,000 miles on it and was in need of tires. I was dreading the process pricing tires all over the Internet trying to make a decision. I brought the van in for regular service maintenance and Billy West made the process so easy. I got the factory recommended tires at a excellent price. I live in West Mobile and have been coming to Eastern Shore Toyota for around 8 years now. The sales and service are some of the best I've ever experienced.
Thank you
Warren Robertson

23 April 2017

My most recent visit to Eastern Shore was for a new set of tires for my Highlander and to have it serviced. It was early in the a.m. and a line had formed for the service lane. Rather than have me wait outside, a service writer came outside the building to register me and to get my services started. Mid-way through, I was personally contacted by the same service writer who gave me a progress update. Once again, Eastern showed their dedication to good customer service. Kudos to you!
Alice Fairley

22 April 2017

My experience with Eastern Shore Toyota has been awesome since the day I purchased my Dodge Charger from them! I live in West Mobile and continue to make the drive over to service my vehicle here, because I love the customer service and discounts.

Alice
Payton Rogers

27 March 2017

Bryan Goodwin was a great salesman! For the most part it was a stress free sales experience and I never felt like I was being given the run around. I got a fair price on my new corolla and great value for my trade in. Their finance department was great in helping me get the rate I wanted. overall a good experience.
Christian Jolly

27 March 2017

Overall great experience! The sales guys really went out of their way to help us get the car we wanted. There were some issues with expected features, but overall, everyone acted in good faith on all sides and at the end of the day we're driving around in the car we were looking for. Thanks!