Name: Douglas Jeep Chrysler Dodge RAM
Address: 2382 S Tamiami Trail, Venice, FL 34293, USA, US
Telephone: +1 941-484-8300

Douglas Jeep Chrysler Dodge RAM is a car dealer, located at 2382 S Tamiami Trail, Venice, FL 34293, USA. They can be contacted via phone at +1 941-484-8300, visit their website www.douglasjeep.com for more detailed information.

Location :

2382 S Tamiami Trail, Venice, FL 34293, USA

Contacts :

Added by Jopie, at 12 March 2017

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 11:00 AM – 4:00 PM

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Deanna LeBlanc

21 November 2017

They don't want to sell vehicles! I am only writing this review after multiple attempts to speak with a higher person. After a long search for the right used vehicle, my husband and I absolutely fell in love with a truck at Douglas. After making an appointment to test drive and discuss buying options we were almost completely ignored! I was always taught that if you weren't happy with a deal at a dealer walk away! They will call you back! And given the end of the month they would want to make a quota and commission. But NO! WE HAD TO KEEP CALLING BACK AND TRYING TO SPEAK WITH A MANAGER! The price for this used 7 year old Chevy truck was ridiculously high, but this was the one! They refused to lower the price at all on a USED vehicle. It was even a fight just to get them to match the price on there own website! Also would not give me what I owed on my 2 year old low mileage excellent condition vehicle which was below kbb and nada (print outs to prove). Even when I first showed up to the dealer they said how much they "needed" my trade in. We still wanted the truck so we went through with the bank anyway. Which we had to work with the bank ourselves the most they did was put our application through. We were told we would have to take more time out of work to go to the bank ourselves!! Oh, by the way we were approved the whole time. No help what so ever! I have never been to a dealership in my life that has not wanted to make a deal and sell vehicles. Or even budge on a used price. I could have just moved on to a different dealer at first but that was the vehicle we wanted so we figured we would give them a chance but after trying very hard for 3 weeks now I guess it just wasn't meant to be!
Ronni C.

17 November 2017

Best dealership ever! Picked up my new car today, the saleswoman Karen was excellent & the management was very helpful. Will definitely be a repeat customer
Sui Shiel

03 November 2017

I stopped by unannounced today. Because my regular car is in the shop, I needed, for the first time in ages, to put the top on my 2014 Wrangler up, but had been unable to do so myself. Nobody there even knew, or checked records, to determine that I had, in fact, bought this Jeep there new in 2014. For all they knew, I could have bought it at another dealer, or, used from a private seller, etc. It just didn't matter to them. They just wanted to help me. Two guys from sales made heroic efforts to raise my top and, when they couldn't, tried to diagnose the problem, and then sent me over to service. One of these 2 sales guys was Dave Barth. I think
the other guy's name was Art. When I got to Service, I was quickly ushered into a lane. When I went inside and explained my problem, the guy behind the service desk came out & looked at my top for me, tried to correct it, and, when he couldn't, called a service guy to come look at it. That guy looked at it, went back and got a missing screw for it and then the two of them try to raise my top for me. I am really sorry I didn't get their names. Despite all of their efforts, they could not, and they determined that the frame of my top was "bowed," and would require further diagnosis, etc. Nonetheless, they did manage to put my top up partially and expressed concern that I get back home before it rained. I must say that I was TOTALLY "blown away" by this experience! No doubt in my mind that, when the time comes for me to replace my 2014 Wrangler with a newer model, it will be from this dealership! Talk about customer dedication!!!!
Graham Ross

26 October 2017

I have not bought a car from here, but the customer service when getting work done on an existing car makes me wish I had. Excellent staff, work done quicker than quoted and there was no hard sell or hidden extras. Very impressed and I am now going to use these guys as my dealer. Thanks Douglas!
Jacquelyn Baker

15 October 2017

Dealt with Dave. He was very helpful and did not push us. He spent a long time giving us options and showing us what was available. The best dealership experience I've ever had.
Maher318

12 October 2017

Very good experience at Douglas Jeep, our salesman Scott Essex was very easy to deal with and Sales Manger Paul Racean gave us the most for our trade-in, will do business with again!
Sparkle

02 October 2017

I called Scott to ask about a 2015 Dodge Caravan being offered for sale. He answered my questions. Gave me an out the door price. We came, looked at car. 2 hours later I was out the door with keys in hand. Good straight forward place to do business. Thanks!!

10/1/17 I bought a car here. I asked if it was a smokers car. Being asthmatic, that would be a deal breaker. I was assured, it was not. When I got there the air was on and blowing. I buy the van. 2 days later I open van to get in. Guess what? I bought a ashtray on wheels. Yet another case of, buyer beware.
Sui Shiel

23 September 2017

I stopped by unannounced today. Because my regular car is in the shop, I needed, for the first time in ages, to put the top on my 2014 Wrangler up, but had been unable to do so myself. Nobody there even knew, or checked records, to determine that I had, in fact, bought this Jeep there new in 2014. For all they knew, I could have bought it at another dealer, or, used from a private seller, etc. It just didn't matter to them. They just wanted to help me. Two guys from sales made heroic efforts to raise my top and, when they couldn't, tried to diagnose the problem, and then sent me over to service. One of these 2 sales guys was Dave Barth. I think the other guy's name was Art. When I got to Service, I was quickly ushered into a lane. When I went inside and explained my problem, the guy behind the service desk came out & looked at my top for me, tried to correct it, and, when he couldn't, called a service guy to come look at it. That guy looked at it, went back and got a missing screw for it and then the two of them try to raise my top for me. Despite all of their efforts, they could not, and they determined that the frame of my top was "bowed," and would require further diagnosis, etc. Nonetheless, they did manage to put my top up partially and expressed concern that I get back home before it rained. I must say that I was TOTALLY "blown away" by this experience! No doubt in my mind that, when the time comes for me to replace my 2014 Wrangler with a newer model, it will be from this dealership! Talk about customer dedication!!!!
Jarrod Loudermilk

28 June 2017

Terrible service department. I had to call Jeep corporate office just to get them to look and see if my warranty Part had come in after a month of waiting. It arrive two weeks but the body shop they use told me that it was back ordered and had no status of when to would arrive.

Now all they need to do to fix it is send the part to another dealer 15 miles north. They refused to do so.

Also my Jeep went into the shop driving great. After they rotated the tires and changed the oil it had a slight pull to the right. Now after a week it pulls hard and has a bad vibration. Horrible service. This brand new jeep shouldn't have Alinement issues at 10,000 miles.
Andrew Eichenberger

15 June 2017

Was looking to buy another vehicle and of course I thought of douglas dodge jeep, and one of the greatest salesman I have met jack prater, it's my third vehicle threw him, I tell everyone to go she jack in used cars very honest and caring person. Thanks again jack and God bless
William Giannelli

02 June 2017

This is my second purchase from Douglas. My salesman Rob Pierce always does a great job. And the dealership makes the process painless they really go above and beyond. I was in and out within a couple of hours. Thank you Douglas, Rob, Deb and David!!!
Caitlin Hill

19 April 2017

The entire staff was genuine and very nice to be around and deal with. From my salesman, Nathan Gray to his manager Jeff and the finance division, it was easily the best experience I have had at a dealership yet!! They did everything they could and made sure I was completely satisfied with the numbers and the vehicles before the purchase was complete!! Everyone was nice and made you feel comfortable throughout the entire purchase. I will gladly drive the hour and 10 minutes to make sure I get the respect and courtesy I received from this dealership!!!! It was a wonderful and positive experience and I am a very happy customer :)
Brett Fenske

19 March 2017

I bought a 2015 Nissan Frontier from Rob Pierce and could not have had a better experience. He worked with me on my price range and got me exactly what I was looking for. Wasn't pushy, like your typical cars salesman, felt like I was talking to a friend. Highly recommend, thanks Rob!