Imperial Valley Hyundai

Location :

634 Thomas Dr, El Centro, CA 92243, USA
Added by Jopie, at 01 November 2016

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• Anonymous

  06 September 2017

  Normally I would take my car to Hyundai of Yuma, where I purchased my vehicle. (free oil change) But due to work schedule I decided to take it to Direct Auto. Upon drop off I went over vehicle with the "service advisor" to make sure no scratches, or dings were there. I even took a video. Once I picked up I went over car again and what do you know. My right back light was scratched. I let Santiago know and very rudely he said that was already thereSeriously!? I asked to speak with a manager and a supervisor, I'm still waiting for someone to get back to me. But it gets better. I was handed my key and I noticed my key chain was broken!? I was given the crazy look. Unfortunately I see and hear horror stories from the dealerships out here in Imperial Valley. Is it too much to ask for customer service? Or should people have to go to another county for that.

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• Anonymous

  14 July 2017

  Good service, prices

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• Anonymous

  03 June 2017

  I do NOT recommend the Hyundai Direct Auto Car Care in El Centro to anyone. The customer service employees were horribly disrespectful and service ridiculously slow. A very poor quality of service. We had scheduled an appointment with this facility for 9:30. After two and a half hours of waiting in there primitive holding area, our car just sat there untouched by their mechanics. We just sat there wasting time, accomplishing nothing! So, I asked for my keys then left. Two and a half hours after my SCHEDULE APPOINTMENT and nothing was accomplished.
  
  I left the horrible car care facility and when straight to Pep Boys in El Centro Ca. Our car's oil change was complete within forty five minutes. Without an appointment and with great customer service.
  
  Don't make the mistake we did. Never use this vehicle service department.

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• Anonymous

  04 April 2017

  Best salesman team in town.ask for Moises.

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• Anonymous

  01 April 2017

  Best buying experience yet.

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• Anonymous

  30 March 2017

  Just got our very first car and the service was great.They can help you financially with the choice of the car. 😊

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• Anonymous

  28 March 2017

  Buena atencion al cliente

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• Anonymous

  08 November 2016

  Knowledgeable staff. Enthusiastic young men that know about the cars they sell.

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