About
Location :
Added by Jopie, at 06 March 2016
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
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11 Reviews
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09 December 2017
Extremely bad customer service , unhelpful and uncaring tellers and management, sometimes staffed with only a single teller for ten people in line. Would highly recommend visiting a different bank Dcu Burlington management is unreal
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28 October 2017
I am very happy with DCU! Very great experience. Everyone that I worked with was wonderful. A big shout out to Vicki and Celia they went above and beyond to help me with a car loan. Highly recommend them!
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27 October 2017
DCU has been amazing. The service and the customer experience of this branch also deserve an A rating. I switched over from Bank of America and didn't look back. The fees are far less than with a traditional bank and the credit union experience is far more like a family than an institution. Many don't know that as a credit union member, you're actually an owner versus just a customer. Also, traditional fees that are associated with regular banks are removed from the equation and returned to us members in the form of lower rates and costs.
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07 October 2017
Don’t bank here ever heartless banks with no customer service.
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20 June 2017
DCU is a great credit union and this is a beautiful new location which is much easier to get to than the old one by the Burlington Mall.
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13 June 2017
They have water fountain coffee computer access and candies!!!
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30 March 2017
The manager I first opened my account with was very nice and accommodating. I have been a customer about 9 years. New manager came in and even though there were notes in the system about agreements that were made with the original manager he refused to honor them because he does not do things that way. This is understandable but he was extremely dismissive and would not have a conversation to keep a long standing customer. I had to leave the bank because of the total lack of customer service and professionalism. I would not recommend the Burlington Branch anymore with this new manager. The Worst!
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16 November 2016
They need assistance in Spanish, but it's very good
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15 April 2016
Destiny Flood was very nice and helpful. Went in earlier for an auto loan and Rishma would not give me the loan because I had a temporary license. I explained that my wallet had been stolen and she kept saying it wasn't an option. Destiny understood my problem and got me approved with the paper copy! She was very informative and actually helped me to open an account right there!
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06 April 2016
Absolutely HORRIBLE SERVICE you will be on the phone for AT LEAST a half a hour EVERY TIME YOU CALL FOR INFORMATION. DO not choose this credit union because of low interest rates. Those are most likely fake reviews. ANY credit union gives low interest rates that's the way they work. This bank doesn't accept master cards too by the way but they don't tell you that we you asking you can pay the difference of a loan with cash you have with a credit card. IMAGINE THAT a bank DOESNT accept MONEY. This is a very slimy corporation that must tell its employees to do everything possible to keep the Loan at the bank so they can collect the interest. Absolutely horrible service -5 star rating. Very upset I will never take another loan out. Especially from this establishment. I'm not one to post a review ever. But this bank calls for some special assistants. Thank you for taking the time to educate yourself.
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13 March 2016
They were super helpful in getting me an auto loan! the process was very fast and easy! I told her I had to be at work in an hour and she was very speedy! I got my debit card same day and thought that was cool
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