Been a patient of DAA for 20 years or more. Well managed practice and always up to date on the latest procedures.
I had a V-Beam done by Dr. Karempelis to get rid of spider viens on the bridge of my nose and you can't even tell there was EVER anything there! Amazing! Worth it and recommend this practice! BIG thumbs up.
Great doctors but not so great office. Dr Payne is very experienced and will spend good time with you. Not a fan of the staff. In the middle of a procedure they will have you sit in the main waiting room for long periods of time. You would think there would be someplace more private. Also staff can be rude and sometimes forgets you are waiting.
Dr. Curtis and Dr. Payne are great at explaining the medicine. Both have fast service!!
(Updated) Love Kathryn! She is absolutely fantastic. Insanely accommodating, very friendly and does anything she can to make sure you're comfortable. She's the only one I see for my skin now. 10/10
This place is awful. The staff is very unprofessional, especially the black medical assistants in the back. There are many other dermatologist out there, I regret wasting my time and money.
Dr. Curtis and her staff at Dermatology Associates of Atlanta are awesome! I have been a patient there for over 5 years. Dr. Curtis is always on time and very attentive. About a year ago I had a bad skin problem. Dr. Curtis and her staff were so helpful and saw me same day. She really helped me out. The staff is quick to respond to questions and scheduling changes. I have recommended Dr. Curtis and Dermatology Associates of Atlanta to many friends and family members. They are great!!!
Terrible experience yesterday with this practice. My daughter and myself are both patients here. My daughter has been seeing Del, the PA for just over a year. When I found out in late January that her medication is no longer covered under my insurance, I called his nurse to see what the options were. After a couple of days, got a callback and they tried unsuccessfully to get it authorized. His MA then called in another medication, which costs over $600. I did not fill it and called, spoke with the MA who said to try something over the counter which we did. My daughter is also on an oral antibiotic that Del prescribes for her acne. I found out yesterday that Del refused a refill that I had requested from my pharmacy on the antibiotic. I called and left message with no callback. After I spoke to the practice manager, I got a callback from the MA who told me that he will not call it in because we are overdue for my daughter's annual exam. I did not realize this-I have 3 kids with busy schedules and did not realize it was overdue. Why didn't someone mention this 3 weeks ago when they were willing to call in a completely new medication?? The MA was rude and then Del came on the line, told me that I was taking up his time that he could be spending with his patients. I told him I was happy to make an appointment and get her in within a week and could he call her in enough medication to get her to the visit. He said no. I asked if it was better for her to go without medication and her acne to glare up before her appointment and he hung up on me. Poor service, total lack of concern for his patient, and terribly rude. I am a provider and would NEVER speak to someone like he spoke to me or hang up on a patient.
I made an appointment with another provider there, but after thinking about it all night, can't in good faith give them any business. My child's healthcare is worth more than that. Got her in with another practice today--SO happy, much easier experience and knowledgeable provider. Will be reporting this to BBB.
I was calling to schedule an initial consult. Called 3 times and left and voicemail no returned call. Called for a fourth time to be transferred to the Griffin Center- and the receptionist advised that the lady Julie who schedules appointments was in the break room and to hold on. Julie gets on the phone , rushes me through the entire conversation and kept reiterating that insurance wont cover anything and it will be 150, which she wasn't even asked those questions. She did not take the time to listen and it was clear she was in a hurry. Very unprofessional poor service and I wouldn't dare attempt to schedule an appointment after that.
Terrible doctor, charged twiceonce for a "surgery" when all they did was give me cortisone shot. Didn't tell me this when I left and definitely did this to see how much money they could get from the insurance company. The shot also didn't work and now I have a scaravoid them at all costs especially if you don't want to get ripped off.
I have used their services on three occasions to have suspicious moles examined and removed. I was always been seen quickly and received results within 2 days. Highly recommended.
They have the ABSOLUTE WORST service. I had an appointment today at 1, I got there 15 minutes before. Signed in and girl at front said they'll be with me in a second. I waited 45 minutes and decided to ask how long more will it take. Come to find out the receptionist didn't pull my folder. I could have been at work. I'm NEVER coming back!