About
Location :
Added by Jopie, at 26 August 2015
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
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13 Reviews
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29 May 2021
Great people, great service, and great products! What else would anyone want? The prices were very good also.
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11 April 2021
My husband and I needed a new refrigerator immediately, because our old one had died and we were keeping our food cold with dry ice. Jason, the salesperson, was awesome. He managed to set up same-day delivery and installation for our new fridge. The delivery team were just as good. They replaced our fridge that afternoon and hauled away the old one. All of the staff were friendly and helpful the entire time. The selection of refrigerators was extensive, and they happened to have the one we wanted in stock that day. All around, an excellent experience.
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16 March 2021
I want to thank Edgar and Ben for the good job they did installing our new washer and dryer. They were on time and explained how every things work. They were very professional and polite. We certainly go with this boys again. Ryan in Burlington was very helpful also with choosing what washer and dryer to go with. Thanks again boys!
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06 March 2021
Start to finish we had awesome assistance and support. In store, Mitch was knowledgeable and listened to what we wanted. He has also been available for follow up questions which is important. For delivery, Edgar and chase were considerate, cautious and professional. Edgar answered my many questions while they did a quick and thorough install. They had to adjust some things on the fly that our builder did improperly, and still got it done. Highly recommend all the way around!
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25 February 2021
Superb experience. We went into the store with our minds set on one product. Took several laps around the showroom, which does a phenomenal job of presenting a range of products from a range of brands. We weren't "bothered" until we were ready for it. The sales reps were very socially aware of our space and readiness.
The actual interactions were sales-perfect. Expert insights, anecdotes from other customers' experiences with products, their service department's experience with products, and thoughtful investigation into our exact wants and needs. This was especially valuable with our move to an induction range.
It's cliche to talk about the local experience versus a big box store, but it's all true with DeWaard & Bode. Nailed it. Thanksresponse / report this review -
15 July 2017
Competitive prices and helpful staff.
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08 June 2017
Always friendly when I walk through the door to when I leave.
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12 April 2017
Sales experience was great, kudos to Ralph. But the back end is weird and left us pissed off. Turns out, as we were going thru that, others I complained to had the same issue and swore to never use Dewaard again. The problem is, who do you buy appliances from? Its a horrible industry from the service standpoint.
Our builder uses Dewaard, so we picked out the appliances from them. We have also used Dewaard exclusively for 3 other homes. I guess everything has been fine since nothing ever broke, which brings us to the issue. Our brand new LG dishwasher broke a steam hose like three cycles in. Water everywhere on brand new floors. Panic ensued, so we call the service department. Some grumpy, older guy told us that they don't respond to water issues as an emergency. Anyway, I ended up talking to the owner because he was a jerk to my wife and I was not impressed by his demeanor. He had a very "we sell a lot of appliances" stuffiness to him that came off very badly. In the end, my wife, who is the mechanical one, had found out which hose had broke and was trying to tell him what was going on and his response was "so now you are an appliance technician?" Very chauvinist and reactionary, like we are insulting his honor by complaining about his service.
We were able to get it fixed in a timely manner, but I had to throw a full blown fit to get any level of service from these guys. It was super stressful and stupid. We gave them every opportunity to be awesome and they just really wanted to make sure we new how many appliances they sell. Like I said, at the beginning, weird.
1 star for sales + 1 star for fixing itresponse / report this review -
08 October 2016
My folks purchased a refrigerator brand Electrolux through dewaard and bodie in Bellingham wa. Has had trouble with ice maker not working spitting out ice everywhere. Has had a total of 12 fridges/ice makers all same product. About 3 weeks ago went on vacation came home to standing water all over hard wood floor. Ruined it $5000 in damages, went to store complain see what going to do about it. Done nothing!! Told them have go through warrenty done nothing. Asked speak with owner of store was told he busy. And continues selling product in store. They have spend thousands in applieces. May want to think twice before buying anything from then. Have reported them better business bureau!!
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15 August 2016
Friendly a staff. Wish the credit card had more to offer.
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12 August 2016
Nice display rooms. Lots of new appliances. Decent prices.
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01 August 2016
Best appliance store in town, I am partial to their scratch and dent store though.
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02 September 2015
Pleasantly surprised! Was able to get the exact set of Washer/Dryer that I wanted (LG) for more than $1,000 less expensive than anywhere else. The sales person was very helpfulthe only surprise we had was that we brought it home only to realize that it was WHITE instead of the beautiful silvery color we thought we were getting. Still look stunning though! Even in the garage
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