About
Location :
Added by Jopie, at 17 February 2011
Opening Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Gallery
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13 Reviews
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30 December 2017
I’ve dealt with some shady dealers in my time but this is by far the worst. We went in to buy a GMC Sierra 1500. Literally everything the sales rep told us changed
First While in negitions with the dealer we texted the sales rep a number in the middle and the saleman said “done” “congratulations” “come in and sign”. We get a babysitter and I leave work early when we get to the dealership the price is $70/mo more. We walk out.
We then come to terms with the price and call back. They tell us the car is sold but he has another one come in and sign..we get there and they just have us sign what looks like a buyers order and say this locks in the price until the truck gets there.
One we later we get a call to come in and sign before the year ends and before the truck gets there to lock in the incentives. We then arrange our day, take off of work, and drag our 6yr old down there. When we go in the sales rep hands us another buyers order but for $2000 more!!!!! We ask talk to the sales manager that comes out and and tell us these “coupons” are no longer available and this is the new price and doesn’t care what the sales rep said.
We filed a complaint with gmc and are also contacting the state attorney general. Goto Dixie is fort Myers avoid this place.response / report this review -
18 November 2017
Thank you for the excellent service! It is a pleasure to bring our car to DeVoe because we know they always do a great job!
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18 November 2017
Service at DeVoe Buick GMC is great! The staff members are always courteous and my car is always ready when promised - they even wash it for me! I recommend them highly!
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27 October 2017
I want to thank Dan in the parts department at Devoe! He called me back very quickly to assist me with questions I had regarding having a key laser cut. He told me to ask for him when I came and he would get the key made right away. I went in today and asked for him and he was right there to help. A quick 15 minute process and I was on my way! I am a very happy customer and so thankful for his help as I was not having any luck anywhere else. Thank you so much for your assistance Dan! What a great experience I had at Devoe Buick GMC! Thumbs up!
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19 October 2017
Had an appointment for an oil change at 7:30am. Woke up extremely early for this. No one even approaches me until 7:45 and then I’m told the technicians don’t even get there until 8am. When I made the appointment I told them I had an hour ie 7:30-8:30 and they said no problem. Then I was told it would be close to 10 before I get out. So I am now leaving. I tried to give this tiny dealership a chance but I’d rather drive to Fort Myers to a larger more well managed dealership to get the work done in a timely manner. Zero stars for being deceived. Bait & switch.
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11 October 2017
We just leased our third Enclave from Matt Colla at Devoe Buick. I can't imagine a more pleasant, professional and easy experience. Thanks Matt!!
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08 June 2017
Was online shopping for a certain truck when I came across a posting for the exact truck I was looking for. Called DeVoe the very next day and was forwarded to Jeffrey W. in sales. I live 3 and half hours away from Naples and Jeffrey was very helpful describing the features and condition of the truck over the phone. While the dealership is unable to put vehicles on hold, Jeffrey did his best to ensure my 3 hour drive wouldn't result in the vehicle being sold by the time we arrived. All the staff were very helpful and they were willing to work out the deal even though I had forgotten a document or two at home and needed to have them faxed in. About 5 months and 7000 miles later and the vehicle is still running flawlessly. Would recommend this dealership to anyone looking for options when shopping around for a new or used vehicle. Thanks Jeffrey and DeVoe Buick & GMC!
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04 April 2017
Needed to replace a side mirror. I experienced excellent care and service. Gabriella greeted me and Gary came to assist with a scuff I'd incurred.
Grateful to each person who repaired the damages I'd done.
We'll run operation.response / report this review -
06 December 2016
Great service, friendly staff, typical service pricing for a dealership--on the high side. They have coupons and specials on website.
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01 February 2012
I have had nothing but horrible service from them since they moved. In 2009, I had to have my transmission replaced on my 2007 Acadia. When I got my vehicle back, my DVD player did not work and since it was installed by Circuit City, Devoe refused to look at the issue that they caused.
Now 2 and half years later, the transmission that they installed is going bad AGAIN!
I was advised quietly by a receptionist to contact GMC directly, I am arranging to have my Acadia towed to another service center because I have no faith in them to do what's right.
I feel that they obviously do not want my business again.response / report this review -
28 January 2012
We did not want to start the New Year without acknowledging your Sales and Lease Professional, Tom. After much deliberation as to whether we should lease or purchase a car, we made the decision to lease, for the first time ever! That was in the fall of 2011. Our last several car purchases had been from Nissan and Toyota. We therefore decided to give Honda a try since they advertised a great monthly rate. We also decided to take a look at some American cars since we had not purchased an American car in many years. We found them stylish and competitive on gas mileage.
After doing some comparison shopping, we decide on a Honda CRV because of the affordable monthly rate. We filled out a credit application and offered to leave a deposit. They said they knew that we really wanted the Honda. In fact, the Honda Salesman and GM ordered the vehicle from the East Coast for us and it was on its way to the Naples Honda Dealership! We were in fact; ready to sign the lease agreement the following day!
As a courtesy, because we spoke with Tom a couple of times, we called him to let him know our decision. He asked if we had signed the Lease Agreement yet, and we said no. He suggested we come down and take another look at the Buick Regal and give him one more chance to see if he could get us a payment close to what we were ready to pay Honda. He said let's take it for another test drive, see how it rides compared to the Honda CRV and hear how economical and affordable it could be for us. We met with Tom and were surprised to find out that for almost the same money, we could lease the Buick Regal with some additional options. There were options in both the Honda and the Buick that appealed to us. However, the ultimate deciding factor in choosing the Buick is the care and attention that we received from Tom. He showed a genuine interest in us and our needs, and we felt so much more comfortable doing business with Tom as our Leasing Professional.
Tom took a great amount of time to show us all of the features of the car when we picked it up. We are extremely satisfied with our new Buick Regal, and are definitely planning on doing future business with Tom as well as referring others to him. He is to be commended for his level of customer care, consideration and attention to detail.response / report this review -
16 March 2011
Paperwork handled by sales person was fast and thourough
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24 February 2011
Your Collision Center did a great jon!! Joe Jimenez was especially helpful and courteous. all were very accomodating.
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